O'Meara Ford - Service Center

good service & welcoming people The 4-5 people who helped me were all courteous and helpful. I was quickly taken care of in the most efficient manner. The service was impressively ef The 4-5 people who helped me were all courteous and helpful. I was quickly taken care of in the most efficient manner. The service was impressively efficient. More

BAD! Left 4 voice messages for Tony Piazza, no call back. Brought my car in Monday at 8 AM for a recall. Wednesday afternoon I never heard a word from anybody over there at Omera so I called them. They had Brought my car in Monday at 8 AM for a recall. Wednesday afternoon I never heard a word from anybody over there at Omera so I called them. They had not even touched the car. I got upset and told them I need it back today. Funny, now at 4:30 I get a call to say my car is ready to be picked up on Wednesday. I made my appt. at least 3 weeks in advance, why do you think it’s fine for you to take so much of my time to complete a job? My time is just as valuable as your time. Would you accept this kind of poor service, I don’t think so. How are you going to compinsate my for my inconvenience? I’ll wait on a response from you. Also, when I asked to talk with a manager, they finally found Tony. I told them I didn’t want to him but that is who I got. Maybe a class in listening to customer would be a start for improvement. More

Horrible Took my car in for a recall on the airbag. Picked it up Friday night the steering wheel was put back incorrectly so we left it to be fixed. It was fix Took my car in for a recall on the airbag. Picked it up Friday night the steering wheel was put back incorrectly so we left it to be fixed. It was fixed Monday and I asked to leave car out Tuesday night and we would pick it up. We went Tuesday night and the car wasn’t there! Very frustrating experience More

No solution to my problem I spent 2000$ and a week without my car and they fixed 0/2 problems I brought the car in for originally. It was very difficult to get service folks to I spent 2000$ and a week without my car and they fixed 0/2 problems I brought the car in for originally. It was very difficult to get service folks to call me back even after leaving multiple messages on their phone. The only silver lining is that they did get me a rental vehicle at no cost for the last couple days, and they are going to take another look at my car at no cost either. It seems like they are trying to do their best to make up for bad service, but the whole process has been frustrating. More

Oil change I Brought my F-150 in for an oil change. They processed it right away and they called me when it was done. I paid for it and was on my way. I Brought my F-150 in for an oil change. They processed it right away and they called me when it was done. I paid for it and was on my way. More

Recalls Always outstanding service, body shop is excellent too! I picked my truck up the night after I dropped it off. Still have my Ranger bought from them 2 Always outstanding service, body shop is excellent too! I picked my truck up the night after I dropped it off. Still have my Ranger bought from them 22 years later. More

Always Treated Right! We bought our used 2010 F150 Platinum from Omeara in 2013. For whatever reason we have needed to go in for service, or just an oil change, we have bee We bought our used 2010 F150 Platinum from Omeara in 2013. For whatever reason we have needed to go in for service, or just an oil change, we have been treated fairly, and with the kindest employees. We will continue to ensure the safe, and great running of our F150 with Omeara's care. More

Fast, friendly, professional service. I couldn't figure out why my alarm system was blinking (even after reading the manual). Service personnel determined it was stuck in valet mode. Took I couldn't figure out why my alarm system was blinking (even after reading the manual). Service personnel determined it was stuck in valet mode. Took about 5 minutes and it was no charge. More

Tony and the service staff are very professional. Outcome I always get top rate service. The staff I’ve dealt with are friendly and professional. They attend to my concerns. I am highly satisfied with the out I always get top rate service. The staff I’ve dealt with are friendly and professional. They attend to my concerns. I am highly satisfied with the outcome of service I receive. I have recommended Gilbert many times. I am very aware of Anthony’s knowledge of fixing cars and the caring attention he puts into fixing vehicles More

Great service advisor Greatest service advisor, service is good took a while to figure everything out that was wrong with the car . Had to leave it several times but for al Greatest service advisor, service is good took a while to figure everything out that was wrong with the car . Had to leave it several times but for all problems were identified and corrected. I will never but a Ford Focus again such a lemon always having problems with it .! More