O'Meara Ford - Service Center

Helpful, Earl takes time assist on any question asked. Earl has taken time to address issues regarding our fleet of Transits. He has updated us and kept us in the loop regardiing cost and time frames. Earl has taken time to address issues regarding our fleet of Transits. He has updated us and kept us in the loop regardiing cost and time frames. More

Air bag light O’meara was great. They helped me with my rental and we’re done within a few hours. They fixed the problem and replaced my key fob battery. Excellent O’meara was great. They helped me with my rental and we’re done within a few hours. They fixed the problem and replaced my key fob battery. Excellent service. More

Great customer service Brought my car in for a recall they fixed me all up. I also had check engine light on and that was part of if. Walked out paying nothing Brought my car in for a recall they fixed me all up. I also had check engine light on and that was part of if. Walked out paying nothing More

Great Service Dropped my truck off for new brakes in the afternoon for next day service and it was done the same evening. Great service and people. Will go there fo Dropped my truck off for new brakes in the afternoon for next day service and it was done the same evening. Great service and people. Will go there for all service. More

Warranty service Monday morning was a zoo in the service department. 3 service people checking in a lot of customers (there were several ‘fleet service’ people there t Monday morning was a zoo in the service department. 3 service people checking in a lot of customers (there were several ‘fleet service’ people there too - not sure what they were doing and why they couldn’t help customers standing in line). During check in, attendant was professional and efficient. Curtesy shuttle was nice to have available to return home. At pick up, Heather clearly explained the work accomplished and answered my questions. More

Great & Honest Work From the time I was first greeted until even after my car was complete and serviced, the team at O'Meara - with a specific shout out to Keith - was co From the time I was first greeted until even after my car was complete and serviced, the team at O'Meara - with a specific shout out to Keith - was completely honest, friendly, and efficient with communication and business. I am thoroughly happy that I chose to go with O'Meara. More

Bad customer Service My car spent 4 days in the service center picked up on the 5th . I never received phone calls or any updates . My advisor was either off or called in My car spent 4 days in the service center picked up on the 5th . I never received phone calls or any updates . My advisor was either off or called in each of those 4 days . Meanwhile I was paying for a car rental for 4 days that my warranty didn’t cover due to no one running diagnostics until the 4th day . I paid a total of 250 for a rental car . And $330 for me to be told it was a battery problem . I had to call at the end of business day everyday to basically track someone down that could give me info on my car . I don’t understand how my car sat there for 4 days until diagnostics were ran ??? And there’s no one to give you answers . One sales manager called me back to tell me “I thought someone called you about this “ um no my advisor I’ve never seen or heard from again until I was sent a survey lol . Very disappointed!! I shared this concern with the cashier , she was very apologetic and said a manager would be calling me . That was two weeks ago , so I take it the service department doesn’t like calling people including the managers . Will have to make the extra drive and go to Brighton Ford I guess. More

Ford focus Drove by omera ford my car was acting up. I drove in and got the help I needed. Heather was very friendly and on top of getting me taken care of Drove by omera ford my car was acting up. I drove in and got the help I needed. Heather was very friendly and on top of getting me taken care of More

Awful service dept Took my car in for sensor issues, service advisor was Heather. After vehicle had been in a for few days I called for an update, nothing to report but Took my car in for sensor issues, service advisor was Heather. After vehicle had been in a for few days I called for an update, nothing to report but trying to duplicate error (Tuesday). Thursday I receive a message the error was duplicated and they’re working on it. I never hear another word. I left messages and spoke to someone the following Tuesday informing me my car was ready. Ok then... A couple weeks later, here came the same issue! On top of that my formerly working remote start no longer works. So I speak to Mark and bring my car BACK in. After two more weeks of having my vehicle for the second time I’m told ”great news” they fixed one of two problems! The remote start they broke to begin with was now good. Woooo hoooo! So I still have sensor issues, paid for an extended warranty and will not be buying another Ford after all this. By the way I have a 2017 Platinum Ford Explorer.... More

Top Notch! Tony and Barb in the service center are fantastic!...........I had a starter issue and they found nothing wrong. They called me back the next day tol Tony and Barb in the service center are fantastic!...........I had a starter issue and they found nothing wrong. They called me back the next day told me to bring in the car got me in a rental quickly and found the problem in 24hours. Cars all fixed! More