O'Meara Ford - Service Center

Good as usual. I continue to go back and get good quality service. I love working with Lauryn because she makes it personal and goes out of her way to be extra help I continue to go back and get good quality service. I love working with Lauryn because she makes it personal and goes out of her way to be extra helpful. More Lauryns and no one would ever not return for more service. More

Pleasant experience The service techs were very patient with the load of customers coming in. Having an appointment made everything go smoothly. The shuttle service is The service techs were very patient with the load of customers coming in. Having an appointment made everything go smoothly. The shuttle service is a must. Glad they offer that. More

We needed an admin key cut and it took less time than we wer I wish the sales staff were as good at follow through as the quick lane staff. I’m still waiting to hear about the windshield replacement I wish the sales staff were as good at follow through as the quick lane staff. I’m still waiting to hear about the windshield replacement More

Great Service Chris was awesome when I brought my Escape in for a recall repair and alignment. He helped get my rental (and return it) and made the whole process qu Chris was awesome when I brought my Escape in for a recall repair and alignment. He helped get my rental (and return it) and made the whole process quick and painless. More

Unresponsive team Called a few times to try and schedule an appointment as their online options garnered no response. Ended up having to go in after no call back. Had t Called a few times to try and schedule an appointment as their online options garnered no response. Ended up having to go in after no call back. Had to wait 2 months for an available slot for recall work and sync 3 issues. Dropped off vehicle at 7am. Didn't get the option for a rental until 4pm, even though I needed a vehicle and they knew it was a 24 hour+ job. No updates on vehicle until I called 36 hours after dropping off vehicle. Agree 72 hours with no updates, I went in and my vehicle had been done with for a while. More

Very good Very friendly personnel keeping me informed of progress. Checked out my car throughly and tended to the recall for the door latch. Very satisfied with Very friendly personnel keeping me informed of progress. Checked out my car throughly and tended to the recall for the door latch. Very satisfied with the service. More

Amazing I received amazing service a very friendly costumer service.... I would recommend this service center to everyone..... I will be recommended it to eve I received amazing service a very friendly costumer service.... I would recommend this service center to everyone..... I will be recommended it to everyone I know.... I've always had amazing service from quick lane clear up to my service on my cars recalls.... Thank you for amazing service More

No Worries My truck was called in for an airbag recall. The work was done with no issues, and faster than promised. I would bring it back if it needs service I c My truck was called in for an airbag recall. The work was done with no issues, and faster than promised. I would bring it back if it needs service I cannot do. More

Quick and prompt service The service rep was very helpful. He was able to confirm and setup the service within reasonable time. I was done and out of the dealer within coupl The service rep was very helpful. He was able to confirm and setup the service within reasonable time. I was done and out of the dealer within couple hours. More

Service review Every part or the recall work on my truck was painless. I li called on a Friday and was scheduled to bring my truck in the next Monday Thank you, Every part or the recall work on my truck was painless. I li called on a Friday and was scheduled to bring my truck in the next Monday Thank you, George More