O'Meara Ford

Multiple visits and more problems and costs than you can imagine... Transmission and front end issues because of flat tire which they RECOMMEND YOU CHANGE ALL 4 TIRES SINCE THE ALL WHEEL DRIVE IS CONFIGUR imagine... Transmission and front end issues because of flat tire which they RECOMMEND YOU CHANGE ALL 4 TIRES SINCE THE ALL WHEEL DRIVE IS CONFIGURED TO ONLY RUN WITH MATCHING TIRES ALL THE TIME. So PUT ALL NEW TIRES ON IT...WHICH PUT THE ALL WHEEL DRIVE BACK INTO IT's ORIGINAL UNLOCKED POSITION AND CAUSE GEAR DAMAGE.. TOTAL $3500 bucks... WHAT A WASTE OF MY MONEY.... POOR DESIGN BY FORD..and EVEN WORSE SERVICE AS THEY WERE CLUELESS OF ALL THESE AND MORE PROBLEMS !! More

Bought a used Jeep that needed a little body work done was supposed to take 4 days to fix when I came in to pick up the vehicle it had been side swiped on the way back from the body shop and gofigire no o was supposed to take 4 days to fix when I came in to pick up the vehicle it had been side swiped on the way back from the body shop and gofigire no one knew how that happened so I'm told I'll get the car in 3 days when I called to see if it was back the salesman called me a liar and said he told me the following day. When I went up there the next day the Jeep wasn't back because the body shop guy didn't have a ride back and the salesman forgot to call AGAIN. So I went there for nothing. The next day I finally received the Jeep. I talked to the sales floor manager who told me he couldn't help me because I told him I wouldn't purchase from there ever again. He then hung up on me. A very horrible experience!!! More

We were told nothing but lies about the purchase of our vehicle. We were told that the front bumper had just been 'pulled' and it would be put back in. That wouldn't happen because it had actually been i vehicle. We were told that the front bumper had just been 'pulled' and it would be put back in. That wouldn't happen because it had actually been in an accident. It had different tires, that they fixed. We were never offered a service contract, but it was 'slid in' under our paperwork and we were charged an additional $2000 without our knowledge. The payments we were told we were going to pay, was not what it ended up as. They have had the vehicle for four weeks, we had it for two business days. They think they figured out the noise in the engine, but when we went to them - two days after we purchased it- they said they would work with us to help us. After thinking about our options, we went back to work with them and they told us, 'too bad'. And everyday since then, they have told us 'too bad'. It has been a month, they will not replace the bumper that they lied about how it received it's damage, but they put in half a tank of gas because they drove off the gas that we out in it and we should be happy about that. If you let them know that you trusted what they said to be the truth, they will tell you, 'too bad'. I am writing this to make sure that this never happens to anyone else. More

Found the car I wanted on autotrader - it was from O'Meara Ford. They had the exact model I wanted so I emailed them to ask about the car. I got an email back within an hour from them. I setup an ap O'Meara Ford. They had the exact model I wanted so I emailed them to ask about the car. I got an email back within an hour from them. I setup an appointmnet with Eissa (spelling?) who had me come in and test drive the car. I wanted it so we did the paperwork with in hour. I had the financing and down-payment all set to go. I drove away with my car within 2 hours of getting there. Great job More

I love the used Toyota I bought and the price, but little did I know the they told us lies and their customer service since they made the sale has been non-existent. We were told that the car came with two did I know the they told us lies and their customer service since they made the sale has been non-existent. We were told that the car came with two keys (after repeated asking), but after the paperwork was signed we were given one key and told that is all they had. We were then told that an additional key would set us back $80. When I called two days later to get the key done, we were quoted at $350 with $105 labor. O'Meara wants no part of assisting with this, despite their promising that the car had two keys. We had a very difficult time working with their finance manager, as well. We had our own financing, but he insisted that we had to open up an account at his recommended Credit Union, which was time off work and just a pain. The price was great, but I would have paid more for some customer service from another dealership. The sales manager told us that they count on repeat business. Well, they can count on not getting mine return business. More

Bunch of FRAUDS Was new in town, and brought in my Bunch of FRAUDS Was new in town, and brought in my 2000 Ford Explorer for an oil change. When they quoted me 45 min, they called us back over to s Bunch of FRAUDS Was new in town, and brought in my 2000 Ford Explorer for an oil change. When they quoted me 45 min, they called us back over to service 1 1/2 hrs later. They then suggested over $870 worth of "necessary" repairs to the vehicle. They showed us (my roommate and myself) a small plastic tray where they showed us 'drops' of oil from our car and compared them to the color tables next to it. They included the front and rear axle oils, transmission oils, and some others. They suggested in particular a full transmission flush. I said no way, and that the transmission had been COMPLETELY rebuilt less than a month ago. I asked to show me the fluid from my car. The clerk then said that most likely the transmission had not been filled with the correct fluid and that was what caused it to be so dirty and in need of repair. Again, I said that was not the case (the person who rebuilt my transmission was a 17-yr veteran Ford technician who had started his own business - for sure he could have chosen the right fluid....). Again, I asked to see the fluid from my car's transmission, and then he told me that he couldn't do the because the unit was 'sealed' (THEN HOW DID THEY GET IT THE FIRST TIME?). He went back to the back and then said something along the lines of 'Oh, I guess the technician suggested it based on the mileage.' - That was a lot of junk. They also 'strongly suggested' that I flush out my axle oils - they showed me the color of the oils on the little tray he brought out. I am fairly knowlegeable about cars, and from what I understand pulling oil out of an axle is stupid and difficult - which made me further believe that their 'oil comparison' table was probably pulled out of some vat in the back. They wanted to replace the brakes, engine oil filter, axle fluids, power steering fluids, and other things. I went in for a $30 oil change that was supposed to be 45 minutes, and left angry 1 1/2 hrs later with a proposal of another $870 in 'strongly necessary repairs.' I wouldn't go back if they paid ME. More

I shopped around to many local dealers and online to find my new Mustang. I finally found O'Meara's website and checked out their inventory. They had more Mustang GTs to choose from than any other place in t my new Mustang. I finally found O'Meara's website and checked out their inventory. They had more Mustang GTs to choose from than any other place in town so I emailed their Internet Department to say I wanted a GT. I got a call back from John in the Internet department within an hour and setup an appointment to come in that day. He was waiting for me and had several cars matching my needs waiting. After driving a couple I decided on the car I wanted and we went through "the process". They were more than fair with my trade-in price (after the first try- which was a bit low). Everything was done and I drove the car home a couple hours later. Great job - I recommend O'Meara to anyone. P. Edwards More

O'Meara is a horrible place for sales. It was very unpleasant, difficult and just an overall bad experience. My wife was so stressed out by the time that we got home that I almost took the vehicle ba unpleasant, difficult and just an overall bad experience. My wife was so stressed out by the time that we got home that I almost took the vehicle back and punched the sales manager in the nose. I bought a 2007 Ford Edge there, and the sales person lacked a lot of knowledge about the vehicle and was a haggler. I had a trade in with a KBB value of $2,000. They said they'd give me $200 - so I just laughed and started to walk out. He told me to wait a minute, and he came back with a $1600 offer. $200 to $1600 - must have been a clerical error right? Right. Spent about an hour looking at vehicle options and test driving. They promised me that they had the vehicle I wanted, but after nearly 2 hours of haggling and paperwork - they came back and told me they didn't have the vehicle. So I say enough of this, I'm going to a different place - and then the sales guy says 'oh wait, we have one but it's been driven by Mrs. O'Meara for a bit now and has about 500 miles on it.' So I spent another hour trying to convince them that I wanted a price reduction. They refused, so I told them that I wanted a 7 year, 100,000 mile warranty thrown in because she had been driving it - and who knows how an owner's wife treats the vehicles. They approved the warranty after much debate, but then it took another hour to get the rest done. Overall, my wife and I spent over 5 1/2 hours at that stealership. I will never buy another vehicle from them again - which is their loss because my company buys fleet vehicles quite often. More

This review is for service. See my sales review below. This review is for service. See my sales review below. The service at O'Meara is ok, but overall not worth it. Although they always do a good job This review is for service. See my sales review below. The service at O'Meara is ok, but overall not worth it. Although they always do a good job (Quality of Work), they take forever and are expensive. Their service people are friendly, but their customer service in non existent. At least a few times these O'Meara people would tell me that they put the customer first, but then after that they would completely ruin my day. Maybe they mean that the customer comes first in words, not in actions. One time I spent almost 2 hours there just for an oil change, tire rotation and balance. Apparently my locking lug nuts were damaged and they couldn't get them off - which is funny since they were the only people that have ever rotated my tires. So I ordered a new set of locking lugs and those took over a week to get in. However, another time I had my spark plugs and O2 sensors changed, and they did a great job. Their aftermarket department is sort of a joke. Again, quality of service is good - but they forget appointments and take near a full day to complete the work. I remember that one time I went to get a 12" 3M clear bra installed, and they were going to charge me $350 for the install, and they wanted another $150 to remove dirt and tree sap from the paint (after they missed my 10:30 appointment and couldn't start until 1PM). So that's $500 total for a clear bra installation and a day wasted with no apologies. I told them to forget about it, so I took the vehicle to a car wash and bought a $5 tube of bug and tar remover for the sap. Then I found a reputable place in town that installed an 18" clear bra for only $200. I will not go back to O'Meara - so if you are reading this, trust me - you can find a better place to get your service done. I've given them plenty of my business in the past - and I wish I had been wise enough to stop going to them a long time ago. More

I took my vehicle in for an oil change, and lube. They I took my vehicle in for an oil change, and lube. They were supposed to fill the fluids and check the tire pressure. They looked me up about 1/2 ho I took my vehicle in for an oil change, and lube. They were supposed to fill the fluids and check the tire pressure. They looked me up about 1/2 hour later and told me I needed a new air filter which I had changed about a week before, told me I needed a new cabin air filter, it was clear that the cover hadn't been opened. told me I needed my power steering flushed when you could tell the cap to the reservoir hadn't been touched as all the fluid gap's hadn't been touched. The air pressure in the tires was not set and they came up with about $500 worth of things that I needed. After I paid they told me that there computer was down and they would mail me a receipt and a report card which I have never got. More