O'Meara Ford

Just wanted to brag that I LOVE my new Ford Focus! My salesman, Kyle, was very helpful and made me feel confident in my purchase. He made my experience very pleasant AND EXCITING! Thank you Kyle! And th salesman, Kyle, was very helpful and made me feel confident in my purchase. He made my experience very pleasant AND EXCITING! Thank you Kyle! And thank you O'Meara! I will send all my friends & family ;) More

Started out with a great experience. Sales people standing outside waiting to help you as soon as you pull into the lot. Impressive! Tyler (especially) and Joshua were very helpful and knowledgeable standing outside waiting to help you as soon as you pull into the lot. Impressive! Tyler (especially) and Joshua were very helpful and knowledgeable sales people. Had a nice test drive. Showroom is very nice as is the landscaping outside and especially in back. The problem started when we asked for the best price on a 2013 Ford Escape VIN #1FMCU9J94DUA71960. Salesman talked with sales manager for 5 to 10 minutes, came back and made us a great offer which we accepted. He went off to write it up. About 5 minutes later, sales manager #1 came over, Jason Maes, and said he was sorry but the price we agreed on couldn't be honored. Joshua had made a mistake somehow. We then negotiated in good faith with sales manager Jason Maes. Finally after a lot of back and forth with sales manager #1 we negotiated a reasonable deal and then had to finalize it with sales manager #2, Justin Chavez. Justin and I agreed on a price and shook hands. Salesman came back and wrote up the deal, took insurance information, driver's license copy, Patriot act info (we were paying cash) and credit card for the down payment. Wrote up the sales agreement and then asked us if we were completely satisfied and we honestly answered "with everything but the "misunderstanding" of the first price offered (salesman said he had been on vacation and the dealerships policy changed while he was gone) and length of time it took to get the deal done at the less favorable but reasonable price (two hours from start to finish of negotiation games). Then Justin Chavez, sales manager #2, came back and said that he won't sell a vehicle to any customer who won't answer completely satisfied to EVERY question on the Ford Customer Satisfaction Survey of the Dealership Experience! We now know how useful these surveys are - apparently the dealership earns money and allotments from Ford for a perfect score. My wife said she was less than thrilled with the negotiation time and misunderstanding and Justin Chavez then told us that since we were not 100% satisfied with our experience he would not honor the sale that we shook hands on and that he was going to shred the unsigned but filled out sales contract which unfortunately was still in his possession! We walked out without the car after two hours of "let's change the deal" by the “training” sales managers. What a waste of time and energy. I recommended you stay far, far away from this dealership based on our experience. ADDITIONAL WARNING - I see Justin Chavez is listed as their internet sales manager. More

I heard a strange noise from the suspension. Omeara charged me a 120 dollars to diagnose the problem and then told me I needed 1300 worth of repairs. I took it to another mechanic for a second opinion charged me a 120 dollars to diagnose the problem and then told me I needed 1300 worth of repairs. I took it to another mechanic for a second opinion. H said all I needed was an alignment. I then told him about Omearas recommendation. He showed me the parts that omeara said needed replaced. He explained why they didnt need to be replaced. he even showed me proof that Omeara had never even disassembled the parts they said that needed replaced. Omeara tried to steal 1300 dollars from me for no reason. The new mechanic aligned my car and rotated my tires and the problem has been solved. Later I talked with Brian Beardon, the service manager. He assured me we would get to the bottom of it. he also assured me his mechanics do not get a commission and have no incentive to pad a bill. He also told me he would refund my 120 dollars diagnostic fee. I feel better after talking with Brian but am not sure if I will take my vehicle back to Omear or not. I changed a few 1's to 3's on my ratings because of Mr. Beardon More

I have bad credit,and felt embarrassed, but I was treated with respect,my needs and wants were listened to and then options were given to me. Also willing to answer all my questions and made me feel comfort with respect,my needs and wants were listened to and then options were given to me. Also willing to answer all my questions and made me feel comfortable with the process. I would do this again if necessary. I really am glad that Micheal John was "My Guy" he was the best and I would recommend him anytime. Thanks, Holli More

Curtis and Mark gave GREAT customer service. I am a return customer and again, am very satisfied. These two, went out of their way to ensure I had a pleasant experience and was completely satisfied bef return customer and again, am very satisfied. These two, went out of their way to ensure I had a pleasant experience and was completely satisfied before I drove my new Truck home. Curtis was very helpful in demonstrating how all of the vehicle options worked, and wanted to ensure that I had a complete understanding of all of the options before I left the Dealership. Curtis also gave me his personal cell phone number, in case I had any questions about my new vehicle, while he was either off or on vacation, I could call him. This is my second new purchase at this Dealership within the last 12 months, and when I am ready for another vehicle, I will return to this Dealership and hopefully be assisted by Curtis and Mark again. More

Everything at O'Meara Ford exceeded my expectations. I have been to many car dealerships which treated me differently because I am a woman, believing I am ignorant to what I want. My salesman Tyler Alders have been to many car dealerships which treated me differently because I am a woman, believing I am ignorant to what I want. My salesman Tyler Alderson put to rest my negative thoughts of car salesman. He was honest, respectful and showed as much excitement about the cars I was interested in, as I did myself. Although I did not get my dream car today, I will be back. I will recommend O'Meara Ford and Tyler Alderson to all my family, friends, co-workers and anyone I meet. Thank You Tyler and O'Meara Ford Sincerely, Kimberly More

I usually dislike buying a car because of the past negative expeiences ive had. Adeline is awesome. I could not have hand picked a better sales person or dreamed a better experience. I was allowed the negative expeiences ive had. Adeline is awesome. I could not have hand picked a better sales person or dreamed a better experience. I was allowed the opportunity we all deserve, tto feel excited about buying a new car. More

Carlos was very professional, knowledgeable and friendly. That was the easiest, the most relaxed; best experience I've ever had buying a car. Thak you, Mr. Morrison! That was the easiest, the most relaxed; best experience I've ever had buying a car. Thak you, Mr. Morrison! More

Jaime Naranjo was one of the nicest and most genuine car salesman I've ever met. He made buying my new Ford Escape easy and fun. He was extremely helpful and thorough. He constantly kept me updated on the s salesman I've ever met. He made buying my new Ford Escape easy and fun. He was extremely helpful and thorough. He constantly kept me updated on the status of my SUV being built and delivered. When it came in he sat down with me and walked me through all the features and gave me a website to go to for if I forgot something. He even gave me restaruant suggestions since I am new to Colorado. Overall, if you are going to buy a car, see Jaime! More

Josh was wonderful! He spent lots of time trying to make sure we found the car we liked. He even had to drive to get it. The next day is was supposed pick up my car my other car broke down. He jumped to pic sure we found the car we liked. He even had to drive to get it. The next day is was supposed pick up my car my other car broke down. He jumped to pick us up more then 40 min minutes away. I can't thank him enough. More