O'Meara Ford

How deceptive/ dishonest both David Taylor as well Nathan Johnston proved to be. We had a deal agreeing on the terms and then received a call from David they were negating the deal agreed to and selling Johnston proved to be. We had a deal agreeing on the terms and then received a call from David they were negating the deal agreed to and selling the vehicle to a local person/client. Cannot be more troubled by the deceptive/dishonest handling/tactics displayed by this dealership and their representatives. Buyer beware as their business ethics are very dishonest. More

The sales crew was very helpful and they made sure I was happy and knew how to use all new equipment on my new Maverick happy and knew how to use all new equipment on my new Maverick More

Fool me twice - This is the second car I have purchased from O'Meara and it's only getting worse. They have good cars at good prices but the customer service makes it unbearable. Here's my experience s from O'Meara and it's only getting worse. They have good cars at good prices but the customer service makes it unbearable. Here's my experience so far as I still dont have the car 4 days later: Monday - Went into test drive. Sales process with Josh Nunez was fine. I told Josh I would be back at 6 to finalize. Show up at 550 and don't get to even speak to Finance department till 715. Was told by Josh the Car would be ready but apparently the service department didn't complete the repair. Josh told me he would call me Tuesday to arrange pick-up Tuesday - Mid-day and I still haven't heard from Josh. Josh finally texts saying Wednesday afternoon or Thursday. Texted him that we would come pick up the car and bring it back if needed as the part wasn't in. No response from Josh and asked to speak with the manager. The manager (Chris Mata) finally calls me at 5 but echoed the same message Wednesday - Receive a text stating repair is another 2-3 days out. So now we are looking at Friday or Saturday at this point. Asked to speak with the GM and haven't received a call back 7 hours later. At this point, I'm not even sure I want the car. Omeara is sure happy to take your money and then they just forget about you. Stay away More

Chuck was extremely helpful and very knowledgeable. I wouldn’t hesitate to do it all over again and will definitely be back. I wouldn’t hesitate to do it all over again and will definitely be back. More

Salesman Josh Nunez was extremely helpful. He listened to my wants and made it happen. Very nice people to deal with. He listened to my wants and made it happen. Very nice people to deal with. More

Chuck the salesman I dealt with was very professional very helpful All the staff there at omeara Ford was amazing My experiences there I am letting everybody I know because so many have seen my truck now very helpful All the staff there at omeara Ford was amazing My experiences there I am letting everybody I know because so many have seen my truck now where did you get that where did you get that I'm letting them all know I thought omeara for treated me very well More

I’m still upset about the incompetence of the service on my Eco- Sport SUV. I want a refund of $357. Please review & reply !! on my Eco- Sport SUV. I want a refund of $357. Please review & reply !! More

Very nice staff easy to work with. Beautiful building. Very clean. Great choice of vehicles. Beautiful building. Very clean. Great choice of vehicles. More

I had an extremely disappointing experience with O’Meara Ford’s service department and will not be returning. I brought my Ford F-150 Lightning in for a standard 20,000-mile service and to address a few Ford’s service department and will not be returning. I brought my Ford F-150 Lightning in for a standard 20,000-mile service and to address a few issues I was experiencing. Instead of receiving helpful, expert service, I was charged $250 for a so-called diagnostic fee that ultimately amounted to simple settings adjustments buried in the vehicle’s menu system. When I questioned the charge, I was told it took the technician hours to figure out the settings. Frankly, that explanation is unacceptable. This is a Ford dealership. Understanding Ford vehicle systems should be baseline expertise, not something billed as hours of diagnostic labor. The interaction felt condescending, as if the expectation was that I should feel foolish for not knowing something they should absolutely know. When I politely asked if the fee could be removed, given that no actual repair work was done, I was told “absolutely not.” I run my own business, and I would be embarrassed to charge a client for something I should have known how to handle efficiently. The idea that this took three hours is simply not credible. To make matters worse, the actual 20,000-mile service was either not performed or not properly documented, as it did not appear clearly on the final bill. This documentation matters, especially for future resale, and that oversight alone is unacceptable. As a result of this experience, I will never return to this dealership. I was planning to look at a Toyota Sienna they had on the lot and intended to purchase one. Instead, I left, went to a different dealership the same day, and bought the exact model elsewhere because I did not want to give my business to a dealership with such poor customer service. You have lost a customer, and I will be advising others in my circle who own Ford vehicles to stay away from this dealership as well. More

I had an extremely disappointing experience with O’Meara Ford’s service department and will not be returning. I brought my Ford F-150 Lightning in for a standard 20,000-mile service and to address a few Ford’s service department and will not be returning. I brought my Ford F-150 Lightning in for a standard 20,000-mile service and to address a few issues I was experiencing. Instead of receiving helpful, expert service, I was charged $250 for a so-called diagnostic fee that ultimately amounted to simple settings adjustments buried in the vehicle’s menu system. When I questioned the charge, I was told it took the technician hours to figure out the settings. Frankly, that explanation is unacceptable. This is a Ford dealership. Understanding Ford vehicle systems should be baseline expertise, not something billed as hours of diagnostic labor. The interaction felt condescending, as if the expectation was that I should feel foolish for not knowing something they should absolutely know. When I politely asked if the fee could be removed, given that no actual repair work was done, I was told “absolutely not.” I run my own business, and I would be embarrassed to charge a client for something I should have known how to handle efficiently. The idea that this took three hours is simply not credible. To make matters worse, the actual 20,000-mile service was either not performed or not properly documented, as it did not appear clearly on the final bill. This documentation matters, especially for future resale, and that oversight alone is unacceptable. As a result of this experience, I will never return to this dealership. I was planning to look at a Toyota Sienna they had on the lot and intended to purchase one. Instead, I left, went to a different dealership the same day, and bought the exact model elsewhere because I did not want to give my business to a dealership with such poor customer service. You have lost a customer, and I will be advising others in my circle who own Ford vehicles to stay away from this dealership as well. More