O'Fallon Buick GMC - Service Center

First visit very pleased switched after many many years at previous dealer. Nice to have this dealer close at previous dealer. Nice to have this dealer close More

Nik was great and answered a lot of questions. Don did our inspection and we appreciated that. Everyone is like a big family there! Don did our inspection and we appreciated that. Everyone is like a big family there! More

Everything went well. Everyone in the service department were really helpful. I will be back. Everyone in the service department were really helpful. I will be back. More

Easy service visit. No frills. In and out at the time I was given 90 minutes. No frills. In and out at the time I was given 90 minutes. More

First Class All The Way! Customer service as well as the service department techs, are all cordial, professional and personable. I've made the right decision to establish our Customer service as well as the service department techs, are all cordial, professional and personable. I've made the right decision to establish ourselves with O'Fallon Buick to handle all our service needs. More

I have nothing bad to say. They took my vehicle, worked with my extended warranty provider, and fixed my truck with no issues. They took my vehicle, worked with my extended warranty provider, and fixed my truck with no issues. More

Great service, great communication and all scheduled work is done within a reasonable amount of time. is done within a reasonable amount of time. More

Follow up was lacking. Ordered a part that was quoted to be ready the next week by Tuesday, was never called to advise the part wasn’t going to be ready as advised. Calle Ordered a part that was quoted to be ready the next week by Tuesday, was never called to advise the part wasn’t going to be ready as advised. Called Wednesday and Thursday to ask status, but still never received a call to let me know the part wasn’t ready. I finally decided to just show up Friday afternoon and the part wasn’t ready there. I expect better communication and follow up. More

Best service around I will make sure to tell everyone to come visit the best dealership around. Thank you to the best ever ! come visit the best dealership around. Thank you to the best ever ! More

The folks in the service department were fast and friendly. I’m happy I purchased my car there. friendly. I’m happy I purchased my car there. More