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O'Fallon Buick GMC - Service Center

O'Fallon, MO

4.8
452 Reviews

452 Reviews of O'Fallon Buick GMC - Service Center

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January 24, 2024

Everything went as well as expected. Everyone was nice and helpful. They replaced my battery. The facility is beautiful and very clean. Very easy to move around the area. I was ther More

by ALBERTGAUSPOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Dry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

I know it was out of the hands of the service dept. BUT I had to pay out an extra 700.00 in rental car charges because it took so long to get the parts in. Are car had been carjacked by five thieves th More

by Brian Bert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nik Halaska
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Quality work, quick work, friendly people! I would like to see a document of various services and pricing. More

by RONMUNOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Service writer, Nick, was very helpful & professional. Work was performed in a timely fashion with no issues. Great experience! Will definitely return for future service. More

by stephenschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Tried to sell me things I didn't need and broke trim off my door. Joe tried to hide my trim pieces missing by pulling my car into the service bays the wrong direction then acting like he had no clue. That w More

by DKEMP1122
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Nik took good care of me & was great to work with. Thank for taking care of my Yukon More

by kellyhakenwerth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Awesome customer service as always. Joe, Nik and Don and the whole service department make it painless! More

by SSTONE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

Good experience. Nik in service is always good at his job. Will keep coming back More

by MRBILLS188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

This is a stats of the art dealership with top notch personal.. Great to deal with. More

by jamelong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2024

My GMC rewards weren't working properly, so they gave me a free oil change with tire rotation. That was really nice and appreciated 😊 More

by admouser71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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