O'Fallon Buick GMC - Service Center

Everyone I encountered on the phone or in person was courteous and knowledgeable. The process was well run. courteous and knowledgeable. The process was well run. More

After visiting several dealerships in the the xx Charles county area, they go above and beyond customers expectations! county area, they go above and beyond customers expectations! More

Very positive experience. Was able to sit down with my salesperson, discuss vehicles, and go on a test drive all while having my oil changed. Everyone I interacted with was Was able to sit down with my salesperson, discuss vehicles, and go on a test drive all while having my oil changed. Everyone I interacted with was very friendly and engaging. More

Your service guys are Number 1 in my book! They are always so pleasant and kind to work with!! They are always so pleasant and kind to work with!! More

Great job. Thank you Nick for a job well done. You and Joe are great employees Of O’Fallon GMC Thank you Nick for a job well done. You and Joe are great employees Of O’Fallon GMC More

It was a pleasure dealing with the service department. Very happy with the results and the gentleman I dealt with! Very happy with the results and the gentleman I dealt with! More

Who working at GMC and Buck. Everyone very nice Parts manger’s very rude. I want don’t want now more buy parts from this person Everyone very nice Parts manger’s very rude. I want don’t want now more buy parts from this person More

Jim in the service department was friendly and efficient. He welcomed me as soon as I walked into the service department doors. He got me signed in quickly and took my keys. My car was serviced for an oil ch He welcomed me as soon as I walked into the service department doors. He got me signed in quickly and took my keys. My car was serviced for an oil change and regular maintenance. After completed, Jim let me know it was ready for me. The entire process was under an hour. Great job! Great service! No issues at all. More

I was extremely pleased with my service visit. Nik was great to work with, responded quickly to my needs and provided realistic options to address my service call without causing me to spend more Nik was great to work with, responded quickly to my needs and provided realistic options to address my service call without causing me to spend more when it was not required. More

I like the people and the facility, but have had the same issue with my truck that I purchased from this location 14 months ago. The time it took 3 weeks to figure out what this issue was and fix, to then issue with my truck that I purchased from this location 14 months ago. The time it took 3 weeks to figure out what this issue was and fix, to then have the same issue occur 9 months later. Improvement needed on communication of status when in service. Many of the weeks they had my truck, I had to call to get updates rather than them reaching out to give a good timeline. More