O'Fallon Buick GMC - Service Center

Friendly, professional, thorough, trustworthy. Really like Don. Convenient location while working at Mastercard. Thanks for the service Really like Don. Convenient location while working at Mastercard. Thanks for the service More

Appreciate the fast an prompt service I received on my visit for a scheduled oil change visit for a scheduled oil change More

Service was excellent and timely. Could work on availability with the schedule. Seems like it takes several weeks for an opening to get an oil change Could work on availability with the schedule. Seems like it takes several weeks for an opening to get an oil change More

Professional service, work was completed in a reasonable amount of time. Satisfied with work that was completed. amount of time. Satisfied with work that was completed. More

Great job. Will definitely be back next time to get my truck service next time. Will definitely be back next time to get my truck service next time. More

The service manager “Joe” said the work would take 1 hour. 4 hours later and half a day lost of work I had to get a loaner vehicle. Joe was not communicating honestly or even professionally, he was ru hour. 4 hours later and half a day lost of work I had to get a loaner vehicle. Joe was not communicating honestly or even professionally, he was rude and was putting off a vibe of I hate my job and hate my life. The lady that provided the loaner vehicle was nice. More

Paid for an oil change and routine maintenance and my tires were not rotated. I only know this because the same time has been losing air over the last few weeks. Who knows what else they’ve charged for a tires were not rotated. I only know this because the same time has been losing air over the last few weeks. Who knows what else they’ve charged for and overlooked. I wasn’t going to say anything aside from never returning, but you all are sending me a thousand emails asking me to rate my service. Gotta love shops that take advantage of women. More

NIK always takes good care of my service needs every time. VERY PLEASED with evert service I received . time. VERY PLEASED with evert service I received . More

Would not recommend for tire rotations. My tires were rotated but rebalance was not completed. Upon driving on highway after rotation I experienced significant shake/vibrations in my steeri My tires were rotated but rebalance was not completed. Upon driving on highway after rotation I experienced significant shake/vibrations in my steering wheel and entire truck at speeds 50mph+. I brought back to service center immediately and was told a rebalance was not performed when they did the rotation and I would need to schedule an appt. When your service department does not perform service correctly resulting in something that could cause wrongful tire wear & damage, they should immediately resolve the issue. I have travel to do and can’t wait for a scheduled appt, so I took it to Discount Tire who free of charge took a look…they found that the front wheels were significantly off balance (post your rotation) and also that the lug nuts were not torked correctly causing the wheels to not be sitting flush on the hubs. . More

Service guys awesome. Took care of us without any hassle. I have had awful service at other places. Not here. We will be back. Took care of us without any hassle. I have had awful service at other places. Not here. We will be back. More