O'Fallon Buick GMC - Service Center

Hi I went to a gmc dealership closer to my house and it was so chaotic after waiting 15 minutes before I was acknowledged I seen how crazy it was there and canceled my appointment. I made an appointment wi was so chaotic after waiting 15 minutes before I was acknowledged I seen how crazy it was there and canceled my appointment. I made an appointment with you guys and it was seamless no attitudes. No chaos that I could see. Just overall calm cool collected feel.Nik was my advisor 👍 to him. I’ll be coming back and recommending your facility. Thanks Nick Fargo More

Service writers are great. Very happy with the service department. Haven’t bought a car from them yet but someday. Very happy with the service department. Haven’t bought a car from them yet but someday. More

Best experience ever with a sales and service dept. The atmosphere in the waiting area was wonderful! Coffee and donuts were a huge plus too!! We will definitely recommend family and friends to visit w The atmosphere in the waiting area was wonderful! Coffee and donuts were a huge plus too!! We will definitely recommend family and friends to visit when looking for a new vehicle! More

This dealership is the absolute best! ! Great Knowledgeable and friendly service staff who are honest and upfront and the work gets done on time as promised. Always a great experience ! Great Knowledgeable and friendly service staff who are honest and upfront and the work gets done on time as promised. Always a great experience at O'fallon Buick GMC!!! More

Excellent experience! Friendly, fast and professional-much appreciated! Way better than other locations! Will be baxk! Friendly, fast and professional-much appreciated! Way better than other locations! Will be baxk! More

Everyone was polite and I had a very good experience, and I will return in the future I will return in the future More

Service reps were pleasant and they tended to the needs of my truck, Car wash is also appreciated. of my truck, Car wash is also appreciated. More

I have always given this place 5 stars, people were always friendly, my last two experiences will sadly now keep me from returning, which is unfortunate because it is convenient to my house. Don’t like always friendly, my last two experiences will sadly now keep me from returning, which is unfortunate because it is convenient to my house. Don’t like to be negative. It could ironically have been the perfect storm for screw ups, but it makes me uncomfortable coming back. More

the dealership is very clean, and the staff is very friendly. They even washed my car. friendly. They even washed my car. More

A lot of fast talking without listen. Simple tasks were difficult causing me 2 day of vacation when work should have been done before pick up. Also had to make 3 trips to DMV for the lac Simple tasks were difficult causing me 2 day of vacation when work should have been done before pick up. Also had to make 3 trips to DMV for the lack of paperwork. I wrote a check for a new truck and spent 2 days of my life trying to fix your dealerships mistakes and a full tank of gas. More