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O'Fallon Buick GMC
O'Fallon, MO
1,034 Reviews
We at O'Fallon Buick GMC are so excited to be joining the O'Fallon community!
While our roots are in our hometown of Greenville, SC, with many years of experience and three generations working within our family business, we knew that it was time to expand. In January of 2019, we had an opportunity to travel to O'Fallon, MO and the surrounding areas and instantly knew that we wanted to join the O'Fallon community.
As a family business, we are most interested in ensuring that each and every customer has an excellent experience and always feels welcome in our state-of-the-art, family-friendly atmosphere. The satisfaction of our customers and employees always comes first, with value and integrity at the forefront of every interaction.
A visit to O'Fallon Buick GMC is not just a trip to the dealership, it's an experience. Whether you buy with us or not, we want to get to know you, taking our time to discuss your interests and hobbies, lifestyle, budget and aesthetic preferences to make certain that you make the best investment for you and your family.
We proudly offer a wide-range of new cars, notably new Buick and GMC inventory along with pre-owned cars, trucks, SUVs and crossovers. We also have a highly trained auto-repair and service department which will help you to keep your investment performing at its best.
O'Fallon Buick GMC is also dedicated to contributing to the O'Fallon community. We know that it is the support of the O'Fallon community that will be the key to our success, and we are committed to finding as many ways as possible to give back.
With great excitement, the entire staff at O'Fallon Buick GMC looks forward to serving you! Visit us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,034 reviews
August 21, 2023
This was a bate and switch. Worst customer service experience. As I sat to discuss purchase the manager in the back wanted to make sure I knew he had another buyer. Why did I ne Worst customer service experience. As I sat to discuss purchase the manager in the back wanted to make sure I knew he had another buyer. Why did I need to know this. I was present and interested in buying the vehicle. I found this extremely disrespectful and a very poor sales technique. Won’t ever buy or recommend to anyone. Extremely disappointed. Still waiting on call from sales person about a missing part (bolt) for the truck bed cover. More
by johnfstephens
Verified CustomerEmployees Worked With
I didn’t get the name of the manager in back, I was so frustrated with him I couldn’t get out of the dealership fast enough. , Paul Wilkins, Nathan Dry
August 20, 2023
Jarrod was very helpful taking us through the process of purchasing our brand new vehicle purchasing our brand new vehicle More
by steiner844
August 20, 2023
Everything on time,service was great. Joe who helped me was so helpful. My car always l[ks better leaving that when That when l arriived.so clean.Everyone there is so friendly. Joe who helped me was so helpful. My car always l[ks better leaving that when That when l arriived.so clean.Everyone there is so friendly. Ar More
by NJHOUKE
August 18, 2023
We have had several experiences with Nik Halaska in the service department. His customer service has always been outstanding and this time was no exception! service department. His customer service has always been outstanding and this time was no exception! More
by terryfeatherston
Employees Worked With
August 18, 2023
Always a high rating for this dealership. Happy, courteous employees reflect a great management. Will highly recommend Happy, courteous employees reflect a great management. Will highly recommend More
by JONIRB54
Employees Worked With
August 18, 2023
Staff are friendly and try to please. However, service tech’s need supervision. For example, I paid for tires to be rotated and discovered they were not rotated. However, service tech’s need supervision. For example, I paid for tires to be rotated and discovered they were not rotated. More
by BARSCH67
Employees Worked With
August 18, 2023
This was my third time using the dealership and each visit has been positive. I will continue to bring my Buick to them. visit has been positive. I will continue to bring my Buick to them. More
by MRBILLS188
Employees Worked With
August 17, 2023
It was a very plesant experience All the people I delt with were fantastic! They said that they were going to make it as easy on me as they could, and they did.``` with were fantastic! They said that they were going to make it as easy on me as they could, and they did.``` More
by GANDWUNCLE
August 17, 2023
Christy is the best when it comes to customer service. She was attentive and provided me with a variety of vehicles to test drive based on my requests. They gave me a great deal on my trade. I look for She was attentive and provided me with a variety of vehicles to test drive based on my requests. They gave me a great deal on my trade. I look forward to doing business with them in the future. More
by danwetherell54
August 17, 2023
The entire service team maintained the high standards of customer service that were set by the sales team when I bought my vehicle. This is the only place I'll take my vehicle. Thanks! customer service that were set by the sales team when I bought my vehicle. This is the only place I'll take my vehicle. Thanks! More
by j_bergmann
Employees Worked With
