O'Fallon Buick GMC

NIK always takes good care of my service needs every time. VERY PLEASED with evert service I received . time. VERY PLEASED with evert service I received . More

Would not recommend for tire rotations. My tires were rotated but rebalance was not completed. Upon driving on highway after rotation I experienced significant shake/vibrations in my steeri My tires were rotated but rebalance was not completed. Upon driving on highway after rotation I experienced significant shake/vibrations in my steering wheel and entire truck at speeds 50mph+. I brought back to service center immediately and was told a rebalance was not performed when they did the rotation and I would need to schedule an appt. When your service department does not perform service correctly resulting in something that could cause wrongful tire wear & damage, they should immediately resolve the issue. I have travel to do and can’t wait for a scheduled appt, so I took it to Discount Tire who free of charge took a look…they found that the front wheels were significantly off balance (post your rotation) and also that the lug nuts were not torked correctly causing the wheels to not be sitting flush on the hubs. . More

Service guys awesome. Took care of us without any hassle. I have had awful service at other places. Not here. We will be back. Took care of us without any hassle. I have had awful service at other places. Not here. We will be back. More

Great experience. Blake was great to work with. Excellent communication. They are doing great things at O'Fallon Buick GMC. Blake was great to work with. Excellent communication. They are doing great things at O'Fallon Buick GMC. More

Outstanding Team. General Manager, Salesman, Finance were all honest and easy to talk to; making the right things happen. General Manager, Salesman, Finance were all honest and easy to talk to; making the right things happen. More

I have never experienced the level of customer service exhibited at O’Fallon Buick GMC. It did not matter who your sales person was every one present was there to make sure you were comfortable. Working w exhibited at O’Fallon Buick GMC. It did not matter who your sales person was every one present was there to make sure you were comfortable. Working with Roger Silva was a very enjoyable experience. The finance department was off the charts in efficiency and knowledge. I have already been making referrals! More

Great buying experience, my salesman Zach was very helpful throughout the process. Probably the best new car buying experience I’ve ever had helpful throughout the process. Probably the best new car buying experience I’ve ever had More

Our experience at O’Fallon Buick GMC was great! We had a great initial interaction with our salesperson, Beau. He was super personable, knowledgeable and not pushy at all. He placed our truck o We had a great initial interaction with our salesperson, Beau. He was super personable, knowledgeable and not pushy at all. He placed our truck order the following day. It came in, in the time span he predicted. Only issue was that the tonneau cover for the back of the truck was not included in the order like it should have been. We do have to pay for that separately now and bring it back to the dealer to have it installed. As far as the day of pickup was concerned, it went well. The only issue was - we were there 3 hours. That was pretty excessive, in our opinion. It felt as if one piece of the process wouldn’t start until the other part was done and it made it really drawn out. However, we will take amazing customer service over spending less time. We will for sure recommend O’Fallon Buick GMC and Beau again! More

They have a great service team. They are flexible with scheduling. I highly recommend them for all service needs. They are flexible with scheduling. I highly recommend them for all service needs. More

Our salesperson went the extra mile to show us all our options and put us in the right vehicle. No pressure sales approach and very knowledgeable. options and put us in the right vehicle. No pressure sales approach and very knowledgeable. More