O'Daniel Honda of Omaha

Great experience for a first-time car buyer After spending my entire adult life thus far in Chicago and getting by on public transportation, I relocated to Omaha and was immediately in need of a After spending my entire adult life thus far in Chicago and getting by on public transportation, I relocated to Omaha and was immediately in need of a car. I consulted friends, did my research online, and set my sights on a Honda CR-V. I checked O'Daniel's inventory online and found a certified pre-owned CR-V that seemed ideal. Still, after not having owned a car in 30 years and never having purchased a car from a dealer, I was a little nervous and uncertain walking into the showroom. Eli greeted me immediately and quickly put my mind at ease. He had the car I was interested in brought to the front door and took me on a thorough and enjoyable test drive that included both street and freeway driving. I was certain that I had the right car at that point. Eli hooked me up with an insurance agent on the spot and explained the finance options to me. Once I made my decisions, I went to see Kurt, who helped me decide on warranty options and drew up the papers. After everything was signed, Eli took me back out the car, gave me my keys, and I was soon driving home in a great CR-V. Buying a car is a big event for anyone, but it was an especially big event for someone in my situation. Eli and Kurt were friendly, knowledgeable, and helpful. Buying a car at O'Daniel Honda was a great experience. More

Buyer Beware I purchased a 1 owner Honda CRV with the help of RJ Johnson. The day I picked up the vehicle it was raining. As I was finishing paperwork RJ took the I purchased a 1 owner Honda CRV with the help of RJ Johnson. The day I picked up the vehicle it was raining. As I was finishing paperwork RJ took the car out to get everything moved for me. When I was done RJ and I were in the car working on Setting up my phone. As we were doing this some additional customers came in for RJ. I let him know we could work on the phone later and let him leave. As I was beginning to leave the parking lot I noticed there was only one key fob(I had not seen the keys or been told there was only one FOB at this point). I stopped and talked to RJ about it he looked for the key which was not there and told me he would check with the person who took the trade. The next day RJ called and said that the key was received and put on the desk of the person who took the trade but it was never inventoried and no one knows where it is but they would keep looking for it. After three days of looking I asked RJ what would they do if they can't find it. He told me he spoke with Jeremy(a sales manager) and that since I bought it "as is" they would do nothing. I asked RJ to have Jeremy Murray call me and he never did. I sent an email to Matt O'Daniel detailing the issue and letting him know I could not recommend the dealership with this outstanding issue. After almost a week I followed up with Matt to see where the were. He said the three of them have been looking and have been unable to locate it. He continued to state they make every effort to deliver used cars with two keys even if one is only a valet (which I did receive). He said if they found it they would get to me. I responded to ask if he was telling me too bad on not getting a key their team lost and I received no response. This is the first time I have purchased from O'Daniel but it was the fourth time I had been in the dealership with mixed feelings. The feeling I have for o'Daniel is that they sold me a car but they are willing to never sell me a car again all over a $125 key. I will say if you purchase from them make sure you detail everything. Once the ink is dry they are not likely to be accommodating. More

Great 1st new car buying experience. Eli was very friendly & made the process easy. He didn't push me into decisions I didn't want to make. I was also very impressed with the dealings w Eli was very friendly & made the process easy. He didn't push me into decisions I didn't want to make. I was also very impressed with the dealings with Brad to close the sale. He was very nice, straight forward, honest & easy to talk to. Kurt was great in the financing as well; he offered every option, but didn't try to talk me into anything I didn't want. I was very pleased with my experience at this dealership & would recommend to friends. More

We were from out of state and our old car with 160,000 miles had it's tranny drop. We were in a tight spot and O'Daniel and RJ were referred to us from the shop we were at. Arrived at O'Daniel and RJ wa miles had it's tranny drop. We were in a tight spot and O'Daniel and RJ were referred to us from the shop we were at. Arrived at O'Daniel and RJ was already prepared for us and had cars lined up to test drive. RJ was VERY helpful and respectful. He knew we really had no choice in purchasing a used car, but he still treated us respectfully and fair as well did the entire team. He gave us space and wasn't your typical used car salesmen. I REALLY loved that and ended with a great purchase. We do not know the area at all, but would recommend this dealer and RJ to anyone!! More

Great service Eli was great. He wasn't pushy and was a real sales person trying to help a customer get a better deal and a better product. Love my new lease on th Eli was great. He wasn't pushy and was a real sales person trying to help a customer get a better deal and a better product. Love my new lease on the 2014 Civic. More

Eli went the extra mile he was friendly and not pushy I felt respected and he trained me thoroughly on my new car with a high tech navi system and told me I could come back with any questions at any time felt respected and he trained me thoroughly on my new car with a high tech navi system and told me I could come back with any questions at any time , Gregg was patient with a very long decision process, Kurt was nice and professional and listened to my requests I feel I got a very fair deal here I did not feel pushed into a decision. I had to wait longer than expect for the new car but they gave me a loaner. I like my new car and feel that if anything goes wrong with it that I have a good trustworthy dealership to make it right. Thank you O Daniel dealership. More

Eli went the extra mile he was friendly and not pushy I felt respected and he trained me thoroughly on my new car with a high tech navi system and told me I could come back with any questions at any time felt respected and he trained me thoroughly on my new car with a high tech navi system and told me I could come back with any questions at any time , Gregg was patient with a very long decision process, Kurt was nice and professional and listened to my requests I feel I got a very fair deal here I did not feel pushed into a decision. I like my new car and feel that if anything goes wrong with it that I have a good trustworthy dealership to make it right. Thank you O Daniel dealership. More

I was looking for honest friendly service with one point of contact. I found the friendly service I was looking for with a single point of contact. I would recommend all those who are interested in a Honda of contact. I found the friendly service I was looking for with a single point of contact. I would recommend all those who are interested in a Honda to visit my friends at O'Daniel Honda in Omaha. More

I am writing this review to let everyone know the excellent service we were given at O'daniel. My husband and I spent 5 hrs. At a previous dealership last weekend only for them to pull the old bait excellent service we were given at O'daniel. My husband and I spent 5 hrs. At a previous dealership last weekend only for them to pull the old bait and switch time and time again, and make us feel like they did not want our business. 1st off upon arrival to O'daniel, we were greeted with a warm welcome! We were told we could have a seat and Jeff would be with us shortly. They offered us water,coffee and even some hot cocoa! Jeff came out shook our hands and gave us a nice smile. We knew which car we wanted to look at, so he let us take it out for a test drive. We came back they did the financing and we were out in 1 1/2 hrs. I never once felt like I was being scammed, put down or treated like I was not good enough to purchase the vehicle. The Kurt in financing was charming, with a great sense of humor and made the part everyone hates the most when purchasing a car great! I will recommend this dealership to everyone. I hope you find your dream car with them. Excellent car, excellent service, all the way around excellent!!! Thank you for restoring my view about dealerships. I will be buying all my cars from you in the future! More

I highly recommend this dealership and especially the salesman who assisted me - Dane Bragg. He sat down with me and really listened to me regarding what I was looking for in a car. Dane was extrem salesman who assisted me - Dane Bragg. He sat down with me and really listened to me regarding what I was looking for in a car. Dane was extremely knowledgable and very helpful. I knew the car I wanted, Honda Civic, so that part was easy. The biggest decision was whether to purchase a 2013 or 2014 model. Dane went the extra mile and even put the two models together and we walked around them and he pointed out any differences. I also went in with the idea of purchasing the LX, but with all the information Dane provided, I could see that this was not the level that was going to work for me and I had to go to the EX. Dane let me take my time to think about everything and never pushed or hasseled me. He was a genuine salesman that cared and wanted his customer get what they wanted. When all was done and I purchased my new 2014 Honda Civic, I can sit back and say it was a great experience and would highly recommend this salesman, and this dealership. Matt O'Daniel was also very professional and took the time to help me if Dane was not available. When completing all the paperwork and financing, Kurt HIll was very professional and helpful in explaining all the documents that needed signing. Always asked me if I had any questions about anything. He, too, was great to get to work with. I had my new Civic one day, and already Dane called me to see if I had any questions or help. This may all be on the checklist of things the salesmen have to follow, but Dane is genuine from the beginning of the sales process, to the end of the deal. I will be recommending this dealership to everyone. From the time you enter the door, everyone is friendly and all act professionally. Above all - I love my new Honda Civic!!! More