O'Daniel Honda of Omaha

They always find something else wrong with your car Went in for an oil change and tire rotation $50. they stripped the o/p screw and told me I needed new oil pan $460, Went in for an oil change and tire rotation $50. they stripped the o/p screw and told me I needed new oil pan $460, More

Disgusting lack of integrity. Bottom of the barrel xxxx. These xxxxxxxx ripped off my grandfather for years while he was slowly developing dementia. He is very friendly and obviously senile. My sweet old These xxxxxxxx ripped off my grandfather for years while he was slowly developing dementia. He is very friendly and obviously senile. My sweet old grandfather took his Honda here for years. When he passed it down to me, I took it to Superior Honda because O'Daniel was rude and condescending over the phone. They treated me like an annoyance. I am absolutely disgusted at what was discovered when Superior Honda was performing maintenance on the car. EVERY LIGHT THAT COULD BE ON WAS ON. When I asked how on earth that was possible (I, of course, hadn't noticed before) the mechanic nervously explained. I can't blame him for being nervous. O'Daniel Honda, instead of fixing my grandfathers car, SCRIBBLED OVER ALL OF THE WARNING LIGHTS WITH A BLACK MAGIC MARKER AND THEN COVERED IT WELL WITH BLACK ELECTRICAL TAPE. I'm talking a real professional job. I'm 22 and have 20-20 vision and I did not notice. Needless to say, O'Daniel are xxxx who prey off who or whatever they can. I would rather walk everywhere for the rest of my days than buy a car from this moralless cesspool of a dealership or collaborate with their snarky saboteur mechanics. My grandpa is the sweetest human being I know or ever will know, many of my friends agree with that statement. It just makes me sick to think that o'Daniel took advantage of his genuine and kind nature and ripped him off for thousands before he finally stopped driving. More

I'm not walking any more..I'm an Honda Accord owner!! He stopped to recuse me. I was tried of the buy here pay here places so I figure why not its and Yes until they say No. When I walked into the buildi He stopped to recuse me. I was tried of the buy here pay here places so I figure why not its and Yes until they say No. When I walked into the building in Nov 2015 I was met by Aaron F he asked me was I being help I told him no he said give me a min I'll be right back, Then Aaron took me on a couple test drive I fell in love with my car an Honda Accord 2004 with all the toys and enough room for my grandsons. He told me that if I had any questions after the sale he would be there to assist me, Then he left I was waiting to finish the paper work, while I was waiting met Sandra A she told me about the remote started that could start my car a mile away, well that sound great living in Omaha, Ne during the winter months, I said sure I like to do that but not now. This month I went and had it installed everything was working great until the next day when I went to warm up my car it would work, well after work I drove my car back to the dealer ship and there was Aaron and Sandra outside helping other people, when Sandra saw me I told her it was not working, she said wait a min let me help you, her and Aaron tried the starter and it worked, well that's strange it didn't work at my apartment, Sandra said lets go back to your place and try it there, so we did and it worked, now that what I call going to the tenth degree for you customer and "standing " behind your word, Yes before they said No.. More

Smug & Arrogant If smugness and arrogance make you want to buy, this is the place for you! From the top down, starting with Matt O'Daniel. Don't take my word for it. If smugness and arrogance make you want to buy, this is the place for you! From the top down, starting with Matt O'Daniel. Don't take my word for it. Stop in and meet the frat boys yourself! More

NOT HONEST They sold us a used car that has a leaking head gasket but did not inform us of this problem. Very disappointed because I thought the people seemed n They sold us a used car that has a leaking head gasket but did not inform us of this problem. Very disappointed because I thought the people seemed nice. However I do not recommend companies that cannot be honest and above board. More

Very Bad Experience I was at the dealership in considering to lease an Odyssey and purchase an accord. I had a trade in as well. There was an ad on their website for Hond I was at the dealership in considering to lease an Odyssey and purchase an accord. I had a trade in as well. There was an ad on their website for Honda Odyssey EX-L with 0 down. However, when I went there, they said it evens out for the trade in. They evaluated and said my car is worth 9000 and I owe 7000. BTW per KBB fair value, my car' worth 11000. So, I requested to consider 11500 for my vehicle. Even considering their appraised price of 9000, they came back and said we will take care of lein of 7000 and there is 0 down for the lease. First it seems like everything was fine, eventually I thought they will cash out the difference 2000.00 and when I asked for it they came back and said the 2000.00 is trading adjustment. Anyone heard about this anywhere else? Then what does it mean 0 down? I was not happy overall. I wanted them to cash out the remaining amount and I will lease the car. Also, I asked them the fair kbb value for my car. I dont blame the sales person, he was very helpful. However, the supervisor (sales manager) came to me and asked do you really need 11,500, I said yes. He just throw my car keys on the table and walked away. I felt like why should someone treat their customers like. Throwing the keys and walking away is fair? I sent a detailed note to the General Manager, but no response from them. I would ever step in to this dealership again. Very Bad experience!!!!! More

Unprofessional Saw a used Honda Accord on the web. Submitted a contact dealer request and within minutes received an email and telephone call. I also received a cal Saw a used Honda Accord on the web. Submitted a contact dealer request and within minutes received an email and telephone call. I also received a call around noon the next day and was lead to believe the car was still available. So I show up later that evening as agreed and was greater by the dealer who shaked my hand and did this weird rub of his hands like they had something on them. He said he would pull the car around and returned with a key stating the car sold earlier. Did not offer business card, another card or anything. Kinda suspicious and creepy and shady. More

single mom approved My first encounter with O'daniel Honda was on a rainy day driving my beat up 96 Grand Prix, I live close by and I hadn't been paying much attention be My first encounter with O'daniel Honda was on a rainy day driving my beat up 96 Grand Prix, I live close by and I hadn't been paying much attention because I was worrying about my millions of responsibilities as a single mother and a full time student. I hit a rain grate and blew my tire right next to the stop sign near O'Daniel. I was so upset knowing I didn't have a penny in savings for a new tire and had my daughter in the backseat. I drove to their shop in tears and asked if they could help me put my spare on. They kindly offered to put my spare on for free and had a nice play area to keep my daughter entertained while they changed it. I was so thankful I told them if I ever had the finances to buy a car I would buy from them. Less than a year later I was able to keep my promise, I got a job and was able to afford a lease, my only problem being that my credit score sucks from all the student loans I've taken out and never owning anything. RJ was able to find me a 2012 Ford fiesta trade in it had amazing feautures including automatic start and a moonroof, and even blue tooth. I was a little disappointed I didn't get the Honda accord I wanted because I couldn't get approved but over all I was thankful for a safer vehicle and I ended up falling in love with it. 3 months later I hit a deer while driving and my Ford fiesta was totaled luckily I had GAP insinsurance so everything turned out okay. I totaled my car Sunday night and RJ ha a 2013 Hyundai Elantra by Wednesday evening. Everyone at O Daniels has taken amazing care of me. They know I'm a single mom trying the best I can to provide everything my little girl deserves all on my own and that includes a safe reliable vehicle. I am so thankful for all they have done for me. More

Lease experience I have been dealing with O'Daniel for at least 10 years and always had great experiences with them. I have always been able to let them know when I w I have been dealing with O'Daniel for at least 10 years and always had great experiences with them. I have always been able to let them know when I would be getting there and everything was waiting for my signature and to trade vehicles out. Usually done within 30 minutes. This time as in the past, I had let them know earlier in the week when I would be there to trade lease vehicles. They did not start on paperwork until I got there and I ended up sitting in their waiting room for 2 1/2 to 3 hours. I had to wait while the paperwork was created, my credit report ran, they found proper booklets and they figured out how to get the lease completed. I do understand that the agent I was working with was fairly new and there is a learning process. I did enjoy Kishan as he was very friendly and enjoyable to visit with. Hopefully, by the time I am ready to turn in this lease the issues will be corrected. More

RJ and Ray were great. I had a specific vehicle in mind, but could not find it at three other dealers. I had not visited O'Daniel. But I got an email from RJ at O'Daniel, I had a specific vehicle in mind, but could not find it at three other dealers. I had not visited O'Daniel. But I got an email from RJ at O'Daniel, responding to a general search I had done through a search program, with exactly the vehicle I was looking for. There was lots of cooperation between RJ and Ray Salinas, who essentially worked together for this sale. The cooperative approach, the good pricing, the excellent effeciency all worked together to make a positive experience. More