
O'Daniel Honda of Omaha
Omaha, NE
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Having moved to a new state and made the decision to pass along the 2003 Honda Element to my young collegian, I brought it in to O'Daniel Honda for a summary tune up and a few replacement parts (small things along the 2003 Honda Element to my young collegian, I brought it in to O'Daniel Honda for a summary tune up and a few replacement parts (small things: light bulbs, etc.) before bequeathing "my precious" (the Element) to "my precious" (the girl.) This was my first contact and experience with O'Daniel Honda: Mr. Kyle Newsom, Service Advisor, had spoken with me when I made my appointment and it was encouraging to be remembered when I called with additional preparation questions/comments. I received a warm welcome and Mr. Newsom courteously noted that he had received the service records which I had asked my former Honda service advisor to send ahead of my appointment. Mr. Newsom reviewed my car's maintenance and repair history with me to confirm that he had an accurate and complete understanding of all significant events in the car's history. The work to be done on the Element was to take half of the day, so I waited in the Customer Lounge for a brief time, did some business (O'Daniel Honda very astutely designed a 2-computer work space adjacent to the Customer Lounge for our use) and caught lunch with a friend. When I returned, the work was on the cusp of completed. Kyle had consulted with me several times during the morning: as my car was being examined and evaluated, to inform me of the probable costs, to prioritize the work according to my needs/allow me to control the costs and extent of repairs and to inform me of progress on the car. Before I met with the cashier, Mary (who, besides being very accurate with her paperwork, is also blessed with an engaging personality,) Kyle helped me make notes for future maintenance "milestones" that my daughter and I will plan to tackle as appropriate. So, although this was a bigger monetary investment than expected, I was very happy with the outcome. I drove my 8-years-old-170,000-mile-Element home feeling as though it was in perfect condition: all lights, locks and engine parts were running well and I am very satisfied that it will continue to run perfectly and safely for another 50,000 miles - or more! - for my daughter. In short, working with Kyle Newsom and his service team made this an excellent experience with O'Daniel Honda. Unfortunately, the next day, one tiny light bulb burned out (just like home sweet home: when one goes, they all pop!) I returned to O'Daniel Honda and once again, Mr. Newsom gave me a greeting and provided the fix up - at half price! Icing on the cake, as they say. More
Joe Mancuso, Jason Roessner and Sharon Beedle, members of the Sales Team at O'Daniel Honda from whom I was most pleased to purchase my new Accord, demonstrated the highest integrity, flexibility with financi the Sales Team at O'Daniel Honda from whom I was most pleased to purchase my new Accord, demonstrated the highest integrity, flexibility with financial details and kind consideration to me in this transaction. I highly recommend them and the Honda brand to everyone. It has been a pleasure to conduct my business with Mr. Mancuso; he is articulate, soft-spoken, highly intelligent and sensitive to his customers' comprehensive needs. He was never pushy. In fact, he was entirely willing to give me all the details I wanted over the course of three days regarding the five car models I had on my "possible purchase?" list. He accurately assessed my current usage and future transportation plans, identified the models which would be a good match and, along with the experienced wisdom of Mr. James Roessner, helped me find the best financial balance for acquisition of my new Accord. Mr. Mancuso is an excellent sales consultant of whom O'Daniel Honda can be proud and from whom Honda Corporation can expect outstanding future accomplishments. I am thankful that my purchase of a Honda Accord LX-P was assisted by this gentleman. Mr. Roessner's comprehensive and discerning financial advice, in addition to generous considerations which I had not expected, made my purchase entirely affordable and beneficial to my credit rating. (Who could ask for more?) I am very grateful to Mr. Roessner for his oversight and significant allowances - and to Honda Corporation for their saavy rebate program. I had the pleasure of making the acquaintance of Ms. Beedle this morning when I finalized the purchase of my Accord. Sharon is delightful; she is detail-oriented, patient and insightful. She has a gift for making financial fine points understandable and I am entirely content with the selections she helped me make regarding Honda Care and other vehicle maintenance options. Ms. Beedle was especially helpful with a review of the steps necessary to complete new car registration with the state and in response to my inquiries regarding how best to pass along my well-loved-and-well-worn Element to my collegian. I believe her suggestions reflected the good wisdom of experience. She very comfortably completed my transaction with O'Daniel Honda. Honda Corporation, O'Daniel Honda and these three outstanding professionals (and I'll return to this site to commend the Service Department's Kyle Newsom, who worked in tandem with O'Daniel's sales team to have my Element in tip top condition at 170,000 miles!) did everything possible - over and above effort, in fact - to meet my needs. It's really stunning when you consider that they have done this under most unusual circumstances: the global economic crunch and Japan's own tragic earthquake and tsunami recovery. O'Daniel Honda, as a business, and the individual members of their sales and service teams, are a shining asset to Omaha, Nebraska and to Honda Corporation worldwide. I am sincerely grateful and wish them all the best. ~ Pamela C. Berton Johnson More
The customer service was excellent, they gave us an amazing deal for our accord and amazing trade in deal for our truck. They are so willing to work with you on prices and give you a deal that you are amazing deal for our accord and amazing trade in deal for our truck. They are so willing to work with you on prices and give you a deal that you are not only able to afford, but one that you are more than comfortable with. I definitely reccommend this dealership! More
Being a woman going to a deal all alone to buy a car can be a scary thing. I've done it one other time with horrible results. HOWEVER, O'Daniel's people were SO friendly and helpful!! They didn't once press be a scary thing. I've done it one other time with horrible results. HOWEVER, O'Daniel's people were SO friendly and helpful!! They didn't once pressure me into buying something i couldn't afford and gave me a FANTASTIC deal on a brand new 2011 Civic with the payments i wanted. They didn't even pressure me on the extras like most dealers do. The price they told me at the beginning was the price i ended up with. I will most definitely be going right back to them when my lease is up in two years! They are HIGHLY recommended. Very Impressed, Cori Omaha NE More