O'Daniel Honda of Omaha
Omaha, NE
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My son and I were greeted calmly and politely. I was encouraged to describe what car I was looking for, what model and what price range. Then Julia took a personal inventory to narrow the choices even m encouraged to describe what car I was looking for, what model and what price range. Then Julia took a personal inventory to narrow the choices even more personally for me. We easily found a good match in model and price. But, to give me even more time and product in my decision, Julia showed me several cars for consideration. We test drove two. By the time Julia had tutored me on the products, everything I wanted, including a beautiful new color, came in the car I decided to lease. Julia is very knowledgable, kind and customer oriented. More
Greg Sweetwood was very personable and polite without being condescending to me, a female purchasing a car. This is the 3rd Honda I have purchased from this dealership and have always had a positive exp being condescending to me, a female purchasing a car. This is the 3rd Honda I have purchased from this dealership and have always had a positive experience. More
Mr. Sweetwood greeted me warmly with a big smile anxious to answer all my questions and got coffee for me. He explained details with which I was unfamiliar not having purchased a new car in recent history, to answer all my questions and got coffee for me. He explained details with which I was unfamiliar not having purchased a new car in recent history, He explained Cilajet in that it will increase the value of the car when I no longer want it. He showed me where the waiting room and service department are even offering to get hot coffee when the original cup got cold! Mr. Van xxxx was efficient and didn't dilly dally. He explained the additional warranty packages. Of course I bought both it and Cilajet! I look forward to driving the new Civic. Both of these men are professional as well as friendly. The price is fair and what I anticipated paying. More
Julia was very patient and efficient in helping me purchase my new CRV. We explored many different models and years before I selected the 2013 CRV. After the choice was made she made sure that I be purchase my new CRV. We explored many different models and years before I selected the 2013 CRV. After the choice was made she made sure that I became familiar with all the features of the vehicle. The entire process was very smooth with no pressure. More
What a nice experience dealing with Bob Freemyer. Buying a car in my situation is extremely hard because I travel extensively for work and my time is very limited. Bob was able to anticipate my needs showin a car in my situation is extremely hard because I travel extensively for work and my time is very limited. Bob was able to anticipate my needs showing both great business sense but most important extreme customer focus! As a result I was able to buy my vehicle and left a very satisfied customer. I have no doubt that for my next vehicle Bob and O'Daniel Honda will be my first stop. More
Favorable purchase price w/o price haggle. Friendly Favorable purchase price w/o price haggle. Friendly & responsive. Took the time to answer questions & explain the technology on the new vehicle. Ca Favorable purchase price w/o price haggle. Friendly & responsive. Took the time to answer questions & explain the technology on the new vehicle. Called after the purchase to ask if had additional questions. More
My husband and I recently bought a car a used car. We initially planned on only stopping to look at cars but found that O'Daniel was able to offer us one of the best deals. Greg and Kurt were both great initially planned on only stopping to look at cars but found that O'Daniel was able to offer us one of the best deals. Greg and Kurt were both great to work with and made the process easy! We will definitely return the next time we are in the market for a car. More
I finally got to the point with my 97 Accord where it was costing too much in repairs to keep it. I wanted to lease a new Honda Civic to replace it and Ty and the crew at O'Daniel made that process easy and costing too much in repairs to keep it. I wanted to lease a new Honda Civic to replace it and Ty and the crew at O'Daniel made that process easy and painless. I drove in to the dealership in my 97 at 4:15 and drove out with my 2013 Civic at around 6:10. Ty said the process would take around 2 hours with most of the time taken up with the test drive. He was right on the money. Great dealership, great staff, and only minutes from my house. More
We had narrowed down our car search online to one car at O'Daniel Honda. When I called I spoke with Bob Freemyer, he told me about the car and said he would be happy to show me the car. When I got there, O'Daniel Honda. When I called I spoke with Bob Freemyer, he told me about the car and said he would be happy to show me the car. When I got there, Bob was friendly, personable and not pushy. All things I like in a car salesman. The car was wonderful and we purchased it. We then finalized payment with Kurt Hill who was funny, precise and efficient! Overall our experience at O'Daniel Honda was excellent! More
Pros: The seller was great, explained the car Pros: The seller was great, explained the car thoroughly. Cons: 1) O'Daniel Honda's financial service was subpar, sold me an extended warranty with Pros: The seller was great, explained the car thoroughly. Cons: 1) O'Daniel Honda's financial service was subpar, sold me an extended warranty without going over it. Later reading the contract, it's not offered by Honda but by a Canadian Company. Coverage for this warranty is awful, there are a lot of things to the car that you have to do in order to keep the coverage running, otherwise the coverage is void. On the other hand, cancellation of the extended warranty was painless. 2) Had to go back and forth to the DMV and O'Daniel Honda more than 5 times to get my car registered. The DMV would not take the Tax Form 6 due to the cancellation of the warranty and had to come back to the dealer to issue a new Tax Form 6. 3) O'Daniel Honda Dealer takes a minimum of two weeks to get the paperwork process so I could register my car. Since I had to travel, I had to do the paperwork myself. 4) The O'Daniel Honda Dealer gave me another person's registration title w/o the $17.00 check (which the dealer charged me at the time of signing) for the in a sealed envelope, at the DMV they realized it was not my title. I had to come back to the dealer once more and get my actual registrtion and title, this time they did gave me the $17.00 check for the title processing. 5) Before the purchase, emails between the O'Daniel Honda's seller and myself were constant and replies were done within 2 hours. After the purchase, I emailed the seller twice about the quesiton I had about the car and after two weeks I have yet to receive a response. (I had already figured out the answer to my question) More