O. C. Welch Ford

Excellent buying experience We have purchased 3 vehicles from OC Welch, and we couldn't be happier with them! Tom Landry was our salesman each time, and he is affable, honest, up We have purchased 3 vehicles from OC Welch, and we couldn't be happier with them! Tom Landry was our salesman each time, and he is affable, honest, up front and extremely knowledgable about the auto business; I could have spent more time just chatting with him, his friendliness and genuine desire to help his customers is so refreshing! If and when it's time for me to get a new vehicle, we will definitely be returning to OC Welch!!! More

Good car, nice people, not the best deal. Sales Consultant was very nice and entertaining, which helped the 6 hours I spent, pass by less painfully. I was a little disappointed when I finally Sales Consultant was very nice and entertaining, which helped the 6 hours I spent, pass by less painfully. I was a little disappointed when I finally met with the finance guy, who claimed to be unaware of my payment amount preference. An hour or so later, after trying to put me in a new car, rather than the used care I wanted, the sales manager finally agreed to budge on the trade in value of my car. Additionally the finance guy was able to "work his magic" and meet my monthly payment range request. My experience was comparable to almost every other car deal I have made....long, disappointing, and left feeling like I did not get the best deal. Had I not liked the car so much, I would have walked and not bought that day. Overall, I am happy with the car, but the transaction and process could have been better. Sorry guys, I have to be honest. More

Great people too work with, Friendly and very helpful undstanding about the purchase of vehicle,really care about customers needs,just goseeoc the best dealership too work with, Friendly and very helpful undstanding about the purchase of vehicle,really care about customers needs,just goseeoc the best dealership ever,thanks for the great customer services guys More

Very Easy To Do Business With Anthony was a wonderful representative for O.C. Welch Pre-owned vehicles. He was very helpful and made the buying process easy. I love my Ford Edge Anthony was a wonderful representative for O.C. Welch Pre-owned vehicles. He was very helpful and made the buying process easy. I love my Ford Edge and appreciate the way the dealership treats their customers. Gerald Burke was also very helpful in the Finance Department. More

Good price terrible showmanship!! Anthony and the sales manager were nice and gave me a good price on the truck I wanted. BUT..... I expect a few things when buying a vehicle. I want t Anthony and the sales manager were nice and gave me a good price on the truck I wanted. BUT..... I expect a few things when buying a vehicle. I want to look at a CLEAN truck not a dirty one. Before I got there I gave a day heads up that I was coming and if I liked it I would pay cash then and there. All I asked was that the truck be detailed before I got there. When we arrived my wife said there's no way that's it, it's disgusting. The outside was dirty like mud and terrible oxidation dirty. The inside was about the same, the grey leather was brown and there was dog hair everywhere. Well I was upset with the presentation but I knew it would look great with a good bit of soap and elbow grease. When asked about why the truck was so dirty anthony said they only detail vehicles after they have been purchased. Huh? So oc welch believes dirty cars sell better than clean ones? Well the truck was nice mechanically and body wise besides being dirty as could be. Like anthony said they did "Detail" it after I paid for it. When it showed back up after being "Detailed" it was still just as dirty. 2 days of rotary compounding polishing and waxing the outside looked great. Inside heavy scrub brush and leather conditioner brought the brown stained dog haired covered leather back to a supple soft grey that looks brand new. Roughly about $200 spent on cleaning supplies and tools to get my new truck looking very presentable. I didn't even drive it before I cleaned it because it was really that bad. Word of advice to the dealership, clean the vehicles before customers drive hundreds of miles to buy. My wife wanted to leave and go down the road to Hilton head lexus where we bought her truck to get me something. Other than that they will work with you on price. More

Piece of mine experience Richard Freeman, was such a pleasure to work with. He was not pushy at all and helped us drive several vehicles until my wife and I found the right on Richard Freeman, was such a pleasure to work with. He was not pushy at all and helped us drive several vehicles until my wife and I found the right one. Once we found the right one we weren't totally set in it then he gave us the piece of mind to enjoy it and drive it over night. After that my wife and I were totally sold! Richard thank you and I plan on buying my next car from OC Welch More

Real people, honest people ,EASe. Of doing business Amazing service. I was able to look up some information on transit connects call their dealership up quickly schedule a time to meet and there was no Amazing service. I was able to look up some information on transit connects call their dealership up quickly schedule a time to meet and there was no waiting I was seen at the time of the appointment that I SEt. A miracle in this day and age. From there it was pretty straightforward I'll product information questions I had quickly answered no funny business a reasonable price and I was out the door in less than an hour And 15 minutes for making my selection. I would highly recommend this dealership to anyone and I look forward to further business in the future. More

New Car Purchase The dreaded task of shopping for a new car turned into a pleasant experience. All the employees from the receptionist to the salesman to the sales man The dreaded task of shopping for a new car turned into a pleasant experience. All the employees from the receptionist to the salesman to the sales manager to the finance manager were very professional and knew their business yet never became "pushy." Mr. Reed is an exceptional salesman who treated us not only as a valued customer but more like a neighbor and friend. -- Thank you, Ray! Elisabeth Cole More

Professional John Willoughby did a great job finding a vehicle to match my request. He was extremely professional and knowledgeable about the product and sales pr John Willoughby did a great job finding a vehicle to match my request. He was extremely professional and knowledgeable about the product and sales process. More

Great Service Our experience with Mr. Goethe was superb. We explained to him what we wanted and what we could afford and he made it happen. It was literally that Our experience with Mr. Goethe was superb. We explained to him what we wanted and what we could afford and he made it happen. It was literally that simple! Gerald Burke was wonderful as always when dealing with the financials. We would highly recommend both of these gentleman when buying a vehicle. More