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O. C. Welch Ford
Hardeeville, SC
3,271 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,271 Reviews of O. C. Welch Ford
June 11, 2026
I had an 1130 appointment for oil change sat there for two hours. My car was never seen. I told him I had an appointment up the road. They had to end up giving me a car which was included in my warranty, two hours. My car was never seen. I told him I had an appointment up the road. They had to end up giving me a car which was included in my warranty, which they tried to tell me was expired. Thanks to Judith for speaking up and telling them to get me a car asap. This was Thursday June 4th. Then Gabe calls me on Tuesday, June 9 at almost 5 o’clock to inform me. My car is ready for pick up. They don’t have anyone to bring me my car that day or the next few days. What I should’ve done was kept the xxxx car and made them bring me my car cause I’m sure they would’ve wanted the rental car back at some point. I sure hope y’all don’t treat your other customers the way y’all have treated me the last 3 1/2 years it is really sad what I’ve had to go through with y’all and y’all wonder why I don’t ever put y’all a good review you probably don’t have to worry about me ever coming back to this place ever again cause y’all are the worst place I’ve ever been to More
by FOURSEASONSCLEANING5
Employees Worked With
Judith Baird, Gabriel Elias
June 10, 2026
Tonya Beas very informative and, friendly and professional. She kept me informed about everything that was going on while I was waiting. professional. She kept me informed about everything that was going on while I was waiting. More
by SHERYLROCHELLE
Employees Worked With
Tonya Conover
June 10, 2026
Tonya was very professional in her work. She was friendly and personable . Was a little over the top , looking like someone above her was watching every move. She was friendly and personable . Was a little over the top , looking like someone above her was watching every move. More
by bursta52
Employees Worked With
Judith Baird, Tonya Conover
June 09, 2026
OC Welch performed a backup camera replacement in my 2021 Lincoln Corsair. Tanya was very thorough and informative throughout the entire process. I received valet service from my home, which I appreciated Lincoln Corsair. Tanya was very thorough and informative throughout the entire process. I received valet service from my home, which I appreciated very much, the calls and text along with the formal report of all that was completed was very detailed and I was very, very pleased with all the complete service! Great job!! Rita Veasey More
by JOHNANDRITA91
Employees Worked With
Tonya Conover
June 09, 2026
I had a very good experience when bringing my vehicle in for routine maintenance. My service adviser Tonya was great. She is very knowledgeable, efficient and cheerful. Service was performed fairly quick for routine maintenance. My service adviser Tonya was great. She is very knowledgeable, efficient and cheerful. Service was performed fairly quickly and as requested. One suggestion for improvement is the dealer's phone system. I went to the dealer's website and called the number listed for Lincoln service. But when I called I had to navigate multiple prompts to choose between Ford and Lincoln, new and used sales and finally service to get to the correct person. More
by CRondos
Employees Worked With
O. C. Welch III, Tonya Conover
June 08, 2026
Chip and Charles made buying and trading my car very quick and easy. Chris Black made signing all the paperwork even easier. All told a very enjoyable experience. quick and easy. Chris Black made signing all the paperwork even easier. All told a very enjoyable experience. More
by DAVEC70
Employees Worked With
Chip Welch IV, Chris Black, Charles Derrer
June 06, 2026
Trisha was fantastic! She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human. More
by mattshukstor
Employees Worked With
Kim Wells, Trisha Mittelbronn, Justin Hauglum
June 06, 2026
Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect. Had a great experience with my service. The best experience with my car rental and everything was perfect. More
by ANN821JEFF
Employees Worked With
Jodi Giovanniello, Robert Steckley, Judith Baird, alexis pope
June 06, 2026
The recent service on my Lincoln was not acceptable. I had a recall and an oil change scheduled. In the overall inspection of the car, brakes needed to be replaced. I was okay with that and I approved t I had a recall and an oil change scheduled. In the overall inspection of the car, brakes needed to be replaced. I was okay with that and I approved the fix. However parts were not available and I received no communication on it. After 2 days in the shop, I was notified. I had to make the call. Another 2 days went by and finally my call service was complete. I mentioned to the service person that their communication was unacceptable and they agreed. More
by clarkburton1
Employees Worked With
Gabriel Elias
