O.C. AUTOHAUS

OC Autohaus service was great! The quality of the car and the service I received were outstanding. They gave me an amazing deal on my Lexus and patiently walked me through every de The quality of the car and the service I received were outstanding. They gave me an amazing deal on my Lexus and patiently walked me through every detail of the contract, ensuring I understood everything as a first-time buyer. Honestly, this was the best first-time dealership experience I could have hoped for. More

My name is Hanna, and I recently purchased a 2020 BMW 840 from OC Autohaus. I had a fantastic experience with their friendly staff, especially Sam and Hoa, who were great throughout the process. I will defin from OC Autohaus. I had a fantastic experience with their friendly staff, especially Sam and Hoa, who were great throughout the process. I will definitely return to buy my future cars from them and will refer all my family and friends! More

'm Karim Hamir, an attorney in Washington State, and I recently faced a disheartening ordeal with the OC Autohaus car dealership that I'm inclined to share. My first interaction with the dealership was en recently faced a disheartening ordeal with the OC Autohaus car dealership that I'm inclined to share. My first interaction with the dealership was engaging—a FaceTime video presentation of a G wagon I was eager to purchase. The car seemed in pristine condition during the call, setting a positive tone for what I anticipated. Upon my visit, the dealership's manager, Ron Williams, fetched me from the airport in the same vehicle I aimed to purchase. Yet, it quickly dawned on me that the car's condition was misrepresented. Absent were the headrests and the seat's plastic cover, and an oil leak was unmistakably present. Despite these clear defects, the manager assured me of the car's integrity and committed to resolving these issues, providing IOU slips for the missing parts. Regrettably, the ordeal escalated shortly after my departure from the dealership—merely 36 miles later, to be precise. The car overheated, with water boiling over, signaling a grave mechanical defect. Despite my efforts to resolve this through videos and repeated texts, the manager's promises via text to "make it right" remained unfulfilled. He even encouraged me to repair the car in Portland at their expense, a commitment clearly stated in our text exchanges. As time went on, the promise of compensation for the repairs went unkept. Further inspection revealed more issues: dents, severe oil leaks, leaky cam plugs, a leaking oil filter housing, coolant leaks, a faulty thermostat, timing covers, leaking shock absorbers, and bald tires—with a nail lodged in the left front wheel, which was irreparable due to the lack of tread. These findings, especially the initial oil leak, which alone cost $15,000 to repair, deepened my resolve to take legal action for breach of contract and seek damages for the myriad issues encountered. The purchase made in early March led to a lawsuit to be filed in mid-March. It seems that this will be a sustainable consumer protection issue as I am seeing reviews that are commonplace to mine. This incident underscores the importance of vigilance and due diligence in transactions. While the dealership's staff were adept at communication, their failure to uphold basic honesty and integrity has prompted me to seek justice. I have enlisted a colleague from my firm to pursue this matter legally. It's regrettable to witness such unethical business practices. If you wish to learn more about my experience or seek advice on similar matters, I encourage you to reach out or Google my name—my firm's details should readily appear. More

Purchased a 2013 Audi Q5 S-line from OC Autohaus in March 2019, soon as I drove home realized there was major mechanical issue. OC Autohaus went out of their way to avoid my communication efforts to resolve 2019, soon as I drove home realized there was major mechanical issue. OC Autohaus went out of their way to avoid my communication efforts to resolve the issue, so I started an arbitration case shortly after purchase. In mid 2022 (3 years), I won the case, the vehicle's history and condition was misrepresented, the entire process has been highly stressful and financially costly, whilst resulting in not having access a car for 3 years! Although the funds involved had been recovered and car returned to OC Autohaus. This experience has significantly negative impacts my personal life and finances. More

Keegan was helpful, I will see how he does following through. Gave me a referral for radio and tires. through. Gave me a referral for radio and tires. More