
O'Brien Hyundai of Normal
Normal, IL
Filter Reviews by Keyword
By Type
Showing 158 reviews
Great Service Always great service from everyone here at O’Brien Hyundai. No matter if it’s the dimple service or if your vehicle is truly having an issue they are Always great service from everyone here at O’Brien Hyundai. No matter if it’s the dimple service or if your vehicle is truly having an issue they are always there to help. Great job guys! More
Renee in the service department always goes above and beyond with Customer Service. Thanks for always providing great service! So glad I purchased a Hyundai! beyond with Customer Service. Thanks for always providing great service! So glad I purchased a Hyundai! More
Service As always the O’Brien service team is the best, very helpful and courteous. James and Renee always greet me every time I bring my cars in for service. As always the O’Brien service team is the best, very helpful and courteous. James and Renee always greet me every time I bring my cars in for service. Customer service is number one with me. More
Scheduled Maintenance This was not my first experience with O'Brien Hyundai of Normal and definitely will not be my last. Even though it was only routine service, I was me This was not my first experience with O'Brien Hyundai of Normal and definitely will not be my last. Even though it was only routine service, I was met by Brandon and we discussed my needs. He is a real professional in his job. The service was done correctly and timely while I waited in their super great waiting area. What more could you want than a comfortable seat, TV, and snacks? More
Excellent Service Department An excellent service department, Very well managed, competitive prices, expert/on time repairs/scheduled maintenance and a great customer waiting area An excellent service department, Very well managed, competitive prices, expert/on time repairs/scheduled maintenance and a great customer waiting area. The service advice is spot on and service advisors, Renee' and James, are experts. They have been taking care of our cars for many trouble free years. More
Another Five Star job! I was greeted by Renee and infromed her of an issue I needed checked. She immediately summoned a tech and we went for a drive. The tech (Brian) aske I was greeted by Renee and infromed her of an issue I needed checked. She immediately summoned a tech and we went for a drive. The tech (Brian) asked me to stop the car. He got out and made an adjustment whci took care of the issue. This is how they do business and it is much appreciated. More
Amazing service I am late sending. Another awesome experience from O’’Brien Hyundai!! Love Rene & James & Brandon!! They all are simple the best as well as the serv I am late sending. Another awesome experience from O’’Brien Hyundai!! Love Rene & James & Brandon!! They all are simple the best as well as the service!! More
Love this Service Dept James is awesome! He is always friendly and nice. And, the service is always quick. I Love it when they wash my car too! I appreciate it. James is awesome! He is always friendly and nice. And, the service is always quick. I Love it when they wash my car too! I appreciate it. More
Always Amazing! I always get the best service at Hyundai. The staff is absolutely wonderful. So grateful for everyone there. I have had my vehicle a year now and i I always get the best service at Hyundai. The staff is absolutely wonderful. So grateful for everyone there. I have had my vehicle a year now and it's been best experience. More