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O'Brien Hyundai of Normal

Normal, IL

4.9
158 Reviews

600 Greenbriar Dr

Normal, IL

61761

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Showing 158 reviews

January 04, 2020

Excellent service by Renee, James, and Brandon. These people are so kind, honest, and helpful. They care about the customer. This great service department is a big reason we keep buying Hyundai. More

by F&JStielow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hepp, Brianna Turner, Jamie Blevins, Gabrielle Pate, Amy Bateman, Sara Jamour
January 04, 2020

Exceptional Service! I cannot say enough about the level of service I consistently receive from James, Renee, and Brandon. I also need to thank the mechanics who continu More

by loujack33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Renee, Brandon, All Mechanics that worked on my vehicle.
January 03, 2020

Class all the way! Excellent customer service! Renee, James and Brendon demonstrate excellent customer care and leadership. Kristi is a welcome addition to the team. More

by Dr. I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Tolle, James, Kristi
December 30, 2019

I bought my first Hyundai vehicle - a 2020 Palisade right before Christmas. After speaking with Mike Duckett, General Sales Manager, about the perks of this vehicle, I knew I needed to take a look at it. He More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Mike Duckett and Steve
December 29, 2019

As always the service department provided a great experience while our Sonata was in. Thanks to the staff for making the difference compared to other dealerships. More

by Ws_ms_97
Recommend Dealer
Yes
Employees Worked With
Renee, brandon
December 16, 2019

Excellent customer service, comfortable waiting area . Renee is always on point, very helpful and pleasant to work with. I live my both Hyundai cars, and I love service them here. Happy Holidays to y More

by Dr. I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Tolle, James, Kenny (shuttle driver)!!
December 07, 2019

Service Department employees are outstanding Renee provides outstanding customer service and expert automotive knowledge. I like Hyundai cars, but I continue to buy them because of the service d More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
November 30, 2019

Had a very great experience buying my car. The staff was willingly to stay late on a Saturday night even after they had closed. Charles my sales guy was great and i really liked the business lady she made More

by Charles
Recommend Dealer
Yes
Employees Worked With
Paul Hepp, Sara Jamour
November 25, 2019

They always take care of you I have two Hyundais and now a Ford; I take everything there as they always take care of me and are so pleasant to deal with. Thank you. More

by Ann
Recommend Dealer
Yes
Employees Worked With
James and Renee
November 24, 2019

We have purchased three vehicles from the Hyundai dealer in Normal, due to their excellent service department. Brandon and his entire crew are outstanding!! Thank you More

by SRDevore
Recommend Dealer
Yes
Employees Worked With
Brandon, James and Renee
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