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O'Brien Hyundai of Normal

Normal, IL

4.9
153 Reviews

600 Greenbriar Dr

Normal, IL

61761

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Showing 153 reviews

October 31, 2024

Steve was extremely helpful with the car buying process. I love my new palisade, very spacious. More

by Gabi.m.hernandez.219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve B
Oct 31, 2024 -

O'Brien Hyundai of Normal responded

Gabi, It's great to hear that Steve was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Brien Hyundai of Normal!

October 31, 2024

Everyone at the dealership was so nice and helpful also loved working with Steve Bowers. More

by Adisonm.abowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve bowers
Nov 01, 2024 -

O'Brien Hyundai of Normal responded

Thank you for the five star review! We are glad that Steve Bowers was nice and helpful. We appreciate you!

October 01, 2024

Steve Bowers and the team at Hyundai were great with helping me buy my new car. Made the process smooth and easy. More

by Adisonm.abowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bowers
Oct 01, 2024 -

Adisonm.abowers responded

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Oct 01, 2024 -

O'Brien Hyundai of Normal responded

Adison, It's fantastic to hear that Steve provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing O'Brien Hyundai of Normal!

September 30, 2024

Very clean facility with friendly staff. Steve was a great help with looking at the new Palisade. More

by Simmons485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve B
Sep 30, 2024 -

O'Brien Hyundai of Normal responded

We are so glad that Steve had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 25, 2024

I had the best experience at O Brien Hyundai. My salesman Erick was the best. More

by Ckelly8672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick
Feb 25, 2024 -

O'Brien Hyundai of Normal responded

Thanks for sharing about your experience with O'Brien Hyundai of Normal. Erick and our team appreciate your business and hope to see you again soon!

December 27, 2023

Had a great experience at O'Brien Hyundai a Bloomington Jim Stevens was very knowledgeable and a great help Took his time to explain everything was very courteous and non-pushy bought a 24 Santa Cruz Great More

by kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
Dec 27, 2023 -

O'Brien Hyundai of Normal responded

Thank you for the 5 star review. We appreciate you!

August 30, 2023

Had a great experience at O'Brien Kia of Bloomington. Jason Williams very knowledgeable and got me into my forever car. I love it More

by evehursey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Williams at O'Brien Kia of Bloomington
Aug 31, 2023 -

O'Brien Hyundai of Normal responded

Thank you, Eve, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at O'Brien Hyundai of Normal are glad to have you as a customer.

July 06, 2023

After our car threw a piston on I-55, and had to be flat-bedded to the closest Hyundai dealership, O'Brian's, we were unsure what to expect...but they have put all the stress to rest. We had to get a More

by E&G
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe G. & Etta
Jul 07, 2023 -

O'Brien Hyundai of Normal responded

We really appreciate you taking the time to leave us this review! These are the stories that keep us motivated to continue providing a truly exceptional experience to all of our customers and we are so happy to hear that you had great experience with Joe, Etta and our service department! We are looking forward to seeing you again in the future!

May 26, 2023

My sales rep was great, very knowledgeable about thecar’s features and willing to show me alternatives. I bought a pre-ordered car, and the only thing I didn’t like was the car I bought wasn’t the actual car More

by Hyundai Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Burlin
May 30, 2023 -

O'Brien Hyundai of Normal responded

Thanks so much for your purchase! We are glad that Kevin Burlin was helpful through the purchase process. We apprecaite you!

February 04, 2023

We had a great experience. I was surprised at how smoothly it went. Craig was great at hearing what we needed/wanted in a vehicle and showing us exactly what we needed. Thank y More

by jking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Glapion
Feb 06, 2023 -

O'Brien Hyundai of Normal responded

Thank you for the kind words! We are happy to hear that you had a great experience! We are glad Craig was great at hearing what you all needed and wanted in a vehicle as well as showing you all exactly what you needed! We appreciate you!

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