O'Brien Honda of Bloomington
Bloomington, IL
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Well that was fun! Patricia Puetz is a rock star! I hate buying cars, but she quickly put me at ease & took care of all my questions & concerns. She is extremely knowled Patricia Puetz is a rock star! I hate buying cars, but she quickly put me at ease & took care of all my questions & concerns. She is extremely knowledgeable & professional, but also just a really nice person. Not gonna lie...I enjoyed being spoiled at the dealership - popcorn, soda & cookies, aw, yeah. I ended up buying another CRV, and I love it! Will definitely return for future cars. More
Great Car Buying Experience I'd repeat this buying experience -- in fact I have, twice! Each time they were easy to work with, low pressure, and super easy to work with. Our sa I'd repeat this buying experience -- in fact I have, twice! Each time they were easy to work with, low pressure, and super easy to work with. Our salesman was Jason G -- who is just plain awesome. Thank you! More
Our experience What a great place to deal with- thank you to Jason Goble our sales rep!!! Love our new 2019 Ridgeline!! Had a really bad experience at Bill Walsh Hon What a great place to deal with- thank you to Jason Goble our sales rep!!! Love our new 2019 Ridgeline!! Had a really bad experience at Bill Walsh Honda in Ottawa when we were trying to buy it was so upset we almost decided not to buy anything. Then we decided what the heck let’s go out of town and so glad we did. They are a great group to deal with all were friendly got a better deal then Ottawa offered. All around great experience do not hesitate to give them your business! More
New CRV review from Ev Honda is a great choice to buy and Bob Barker's the place to go ! Their sales team strives to meet your needs and Bob Phillips is the salesman to see Honda is a great choice to buy and Bob Barker's the place to go ! Their sales team strives to meet your needs and Bob Phillips is the salesman to see ! It was hard to trade in an 8 year old vehicle I loved but I wanted all the newest Honda Sensing safety features plus beautiful interior & exterior. Thank you, Bob, for making my purchase easy & within my budget ! Plus I appreciate your professionalism and time you gave explaining everything. I've had my new CRV for 3 months now & still love it ! More
Patricia Puetz Patricia was great. Very friendly, knowledgeable and helpful. Very willing to work with you and most importantly she was NOT pushy. I would highly Patricia was great. Very friendly, knowledgeable and helpful. Very willing to work with you and most importantly she was NOT pushy. I would highly recommend working with Patricia More
Excellent experience My salesman, Mark, was professional and knowledgeable, but also friendly and easy to work with. He tolerated all of my questions with grace and courte My salesman, Mark, was professional and knowledgeable, but also friendly and easy to work with. He tolerated all of my questions with grace and courtesy no matter how trivial they were. In fact, the staff overall was very pleasant and helpful. More
POOR SERVICE The gear shift on my Accord jammed and the transmission release broke and would only go in neutral or park. I called the service department and was The gear shift on my Accord jammed and the transmission release broke and would only go in neutral or park. I called the service department and was cut off twice. I finally got through the to the supervisors of the service department and explained my problem. She said she had never heard of such a problem and put me on hold. After waiting 45 minutes the service department never came back on the line to apologize for the delay, take my name or number to call me back, or offer to make a service appointment. My wife called on another line to find out what was gong on. She was initially cut off, called back was put on hold, called back to speak to the manager of the dealership to voice a complaint and was again put on hold. After an hour of listening to a recording about how we were important and we were family, we hung up without receiving any help or assistance. More
New car purchase - Judy This isn't my first Honda but it's does qualify as best one purchased to date. Jason was fantastic he answered all my questions as well as making all This isn't my first Honda but it's does qualify as best one purchased to date. Jason was fantastic he answered all my questions as well as making all my specific requests possible. He made the purchase exciting and stress free . I was always kept aware of all progress on the purchase. I am very appreciative of him in the purchasing of my new car. Thank you Jason More
Jason was excellent I had been looking for a used vehicle for several months. Jason kept me informed when vehicles came in that I might be interested in. He helped me f I had been looking for a used vehicle for several months. Jason kept me informed when vehicles came in that I might be interested in. He helped me find the right match and was diligent in communicating with me every step of the way! More
Great purchase experience of new CR-V My wife and I purchased a new CR-V and our sales rep - Jason Goble - could not have been more friendly and accommodating. He very thoroughly explain My wife and I purchased a new CR-V and our sales rep - Jason Goble - could not have been more friendly and accommodating. He very thoroughly explained all the new functions offered by the vehicle and helped us program in our personal preferences. For senior citizens, that's a nice feeling when you're not familiar with all the newest vehicle options. We have been Honda owners for a lot of years and the sales and service at Brad Barker Honda are outstanding in our experience. We'll be back. Thanks Jason. More