
Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville
Castroville, TX
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Ordered a truck back in Early November. They promised to keep us updated weekly on our truck. Since that time, I received one call and was given a VIN# and that our truck would likely be in within 2 weeks. keep us updated weekly on our truck. Since that time, I received one call and was given a VIN# and that our truck would likely be in within 2 weeks. When I called to inquire after that, was told that wasn’t true and no way to tell me when to expect delivery, since that time, they will not take my calls and do not return my calls. Thought dealing with a relatively new small town dealer would be great….wrong! Would never recommend them at this point. More
Excellent service, very attentive staff. Good experience Excellent service, very attentive staff. Good experience every time I go. Don’t mind driving to Castroville. Excellent service, very attentive staff. Good experience every time I go. Don’t mind driving to Castroville. More
Poor service. Went in for an oil change on our Grand Cherokee and told them to check and refill the rear differential that was leaking and I would be back in January to get the axle seal changed. They s Cherokee and told them to check and refill the rear differential that was leaking and I would be back in January to get the axle seal changed. They said they would take care of it. Picked it up later and asked how much gear oil it took. They now said they just inspect but don’t add oil. I’m not happy. I don’t like being lied to. I will not be returning to these people again. They have lost my trust. The multipoint inspection sheet has the little green circle at the differential that means Checked and OK. It makes sense that if it was leaking oil it would require some replacement oil. It makes me wonder. If I had not seen this on my inspection, would they have brought it to my attention? I don’t know. You’ll have to ask Nick and Joey in the service department. Looks like I’ll be driving a little farther for my service and sales down the road. More