Nyle Maxwell Chrysler Dodge Jeep RAM of Taylor

Silver lone star lining Had great experience with salesman Andrew at Taylor Maxwell answered all questions ,courteous,attentive and efficient.Got the Lonestar Ram that I want Had great experience with salesman Andrew at Taylor Maxwell answered all questions ,courteous,attentive and efficient.Got the Lonestar Ram that I wanted for great price and fair value for my trade in .Would reccomend to anyone shopping for a solid beautiful truck! JSM MD More

Fantastic Darin Schilling is the best service manager and truly represent the Dodge product line. Go to Nyle Maxwell if you want fantastic service on any vehicl Darin Schilling is the best service manager and truly represent the Dodge product line. Go to Nyle Maxwell if you want fantastic service on any vehicle. More

liars and cheats I went to purchase a new car. I had talked to the dealer in Mississippi about the kind of vehicle I might want, and I had a certain amount of cash av I went to purchase a new car. I had talked to the dealer in Mississippi about the kind of vehicle I might want, and I had a certain amount of cash available for this. My other car was starting to cause some issues. I deal with a great many elderly and children, so the one feature I wanted was a full size spare. My old car would not fit the full sized spare in the original well, so I purchased one anyway, and then I always had a bubble in the trunk. I did not want that again, so I wanted a vehicle with a full sized spare. I did not want to get caught between here and El Paso with no tire and only the donought. My friend, Bob DeClerk, went with me to look at Nyles Maxwell. We wandered around, and finally Ken Jones came out to help us. I explained that the full sized spare would be the one thing that was non negotiable in this vehicle. NO car without a full sized spare would be purchased. It was a mantra. We looked at several vehicles, and we would always return to that question. No full spare, move on. I wound up in a Dodge Journey, a vehicle I was guaranteed would have a full sized spare. I took possession of the vehicle on October 26, 2017. December 31, 2017 found me with a flat tire, a screw had invaded the tire on the rear passenger wheel. Once the tire was changed, I took the car to Firestone to get it repaired. I discovered in the changing of the tire that the spare was not full sized but a donought. What? I called Nyles Maxwell on January 2, 2018, and the informed me that they would not give me a spare. They only promised the car would hold the full sized spare, but they did not promise it would have it. Did I want to order it. I had just had a post chemo treatment, and my friend Barbara was here when they called, so she heard that part of the conversation. (speaker phone) I did not want to order one from them since I felt they had been a little less than honest about it, so I called Covert Dodge on Wednesday, and they said they had the tire in. I made an appointment for Thursday morning between jobs, and Bill Schie (spelling?) came to get me about 30 minutes in to my visit, and he told me there was a problem. He took me back to the shop and showed me that a full sized spare would hit the exhaust pipe and burn a hole in the tire from where the spare fits. My heart plummeted. I felt robbed, duped, lied to, etc…. I am a widow, working hard, living on a fixed income, and I paid cash for this transaction in good faith. If this is how Nyles Maxwell treats their customers, then they should not be allowed to be in business. There was never any misunderstanding about what I wanted. More

Misleading sales pitch/ bad attitude when requesting help I just leased a new 2017 RAM 1500 Lone Star Silver at this Dealership, basically replacing my 2015 RAM 1500 EcoDiesel Lone Star. The sales rep assured I just leased a new 2017 RAM 1500 Lone Star Silver at this Dealership, basically replacing my 2015 RAM 1500 EcoDiesel Lone Star. The sales rep assured me that the new truck would have everything my old truck had PLUS some additional upgrades, mainly due to the "Silver" in the model name. My old truck has the Lone Star package with Satellite radio, Navigation, Backup Camera, Parking sensors etc.. As it turns out, the new truck does not have it's Navigation activated - a feature which was a standard component of my EcoDiesel. Upon requesting that they activate it - to deliver the deal as promised - the sales rep boldly informed me I'd have to pay the $595 activation fee to get it done - and that he really doesn't appreciate unhappy customers contacting him about their gripes. When I asked him to take the vehicle back due to this, his answer was: "Well, it's a financed deal. I guess you can take it up with the bank". My advise: Avoid this dealership at all cost! "The Original Nyle Maxwell"...... More

Buy your next car here! This is the best dealership I've worked with. Brandon Grebe is an extremely patient and knowledgeable salesman. He was able to give tips-and-tricks of This is the best dealership I've worked with. Brandon Grebe is an extremely patient and knowledgeable salesman. He was able to give tips-and-tricks of the trade and was honest when he didn't have the answer at hand. He never pressured me or made me feel embarrassed for my lack of knowledge, poor negotiation skills, or endless questions. I felt like he was welcoming me to "his community" of Jeepers and it was something I wanted to be a part of. Best of all, we communicated primarily via text! He was very flexible with his time and responsive. I walked away from the deal and he didn't make me feel like I wasted his time. I ended up coming back a week later because I couldn't stop thinking about the car. Daryll (manager) made me feel like I was getting the best deal and, when the Jeep I was negotiating unexpectedly sold, he tried his best to get me into something comparable and better! Coy (the finance guy) tried to make the process as painless as possible and was very transparent with the warranties. He even offered to let me call him if I ever had a question later down the line. The whole team has been welcoming, transparent, and kind. Buy your next car here. More

Was there for a recall It was a very pleasant experience. The staff was nice, and got the job done in a very professional type matter. Also gave directions home. It was a very pleasant experience. The staff was nice, and got the job done in a very professional type matter. Also gave directions home. More

Better than the other guys in town Engine light came on and another dealer south wouldn't even pull my jeep in for codes, mind you it was overheating, told me to schedule an appt 2 week Engine light came on and another dealer south wouldn't even pull my jeep in for codes, mind you it was overheating, told me to schedule an appt 2 weeks out...came to see Kaspar, he's the man. New cooling fan and a satisfied customer. More

Great Service Everything went as scheduled, and I was kept informed of my vehicle status throughout the day. The service department is excellent, I have always use Everything went as scheduled, and I was kept informed of my vehicle status throughout the day. The service department is excellent, I have always used Maxwell for all the service on my Ram 1500. More