Nyle Maxwell Chrysler Dodge Jeep RAM of Taylor

I purchased a used vehicle from Nyle Maxwell, and found out after a decently long road trip that the vehicle was VERY out of alignment. This is something that I would assume would be part of a vehicle insp out after a decently long road trip that the vehicle was VERY out of alignment. This is something that I would assume would be part of a vehicle inspection by the dealer prior to putting it up for sale as this vehicle was represented as a well functioning and safe vehicle. It wasn't. I contacted the dealer to try to get this alignment issue taken care of as it had to be done at the manufacturers dealer. They outright refused to pay for the alignment ($115) since it had bee over a week since purchase. They didn't even offer to pay for half. Nothing. Needless to say that this will be the last time Nyle Maxwell will be getting any business from me, or any and everyone I know or who I can talk to. All over $115 More

1000 thanks to Kenny Robinson, you were great and help me a lot. I thought I wasn’t going to get the Jeep Cherokee but I did, thanks to him yay yay horay horay. Awesome people. a lot. I thought I wasn’t going to get the Jeep Cherokee but I did, thanks to him yay yay horay horay. Awesome people. More

Jose provided excellent customer service at Nyle Maxwell in Taylor. He was very attentive to our needs regarding what we were looking for in a vehicle, price range and payments. He went above and beyond to in Taylor. He was very attentive to our needs regarding what we were looking for in a vehicle, price range and payments. He went above and beyond to help my family find the vehicle that met our needs. I will definitely recommend Jose to friends and family and I look forward to working with him and Nyle Maxwell Taylor in the future. Thank you for serving my family. More

Nyle Maxwell Taylor: Preston sold us two cars this week and took care of our every need. He was patient and pays attention to the details to make sure we were very happy. We are! Nyle Maxwell Taylor has and took care of our every need. He was patient and pays attention to the details to make sure we were very happy. We are! Nyle Maxwell Taylor has an outstanding service department and that is what has brought us back. Thank you Preston! More

Nyle Maxwell of Taylor is definitely your to go to dealership.. Our salesman Rocky went above and beyond in making our new 2020 Jeep purchase a pleasure to do business. This is a great dealership and dealership.. Our salesman Rocky went above and beyond in making our new 2020 Jeep purchase a pleasure to do business. This is a great dealership and I will recommend them to all our family and friends. Thank you to all the staff at Nyle Maxwell for making this purchase so pleasant. More

I dropped my car off at the service department on June 2, 2020. I knew the left rear axle boot was torn. I received no contact from my service advisor, so on 4 June I called for an update. I was told that th 2020. I knew the left rear axle boot was torn. I received no contact from my service advisor, so on 4 June I called for an update. I was told that the part was ordered and would arrive in a few days, and my car would be done on the 8th or 9th. I still hadn't heard anything by the afternoon of the 9th, so I called again. I was then told the part for my car was on back order and it would be another several days before it would arrive (5 to be exact). I told them my car had sat there long enough, and I wanted it back. Terry (my service advisor) agreed, and told me he would call once the part came in. When I picked up my car, it was covered in dirt and bird xxxxxxxxx. Being that the dealership is located in the iddle of what use to be a cornfield, I understood that it wouldn't be spotless. Later that evening, I washed my car. This is the 3rd time I have washed it, and I have become very familiar with the blemishes on my car. I always wash it by hand, so I am up close to it as well. Well, i have found several scratches on the hood, passenger door, drivers exterior mirror and left corner of the front bumper. I called to speak to the service manager the morning of the 11th, and was told he wasn't available at them momment, but would call me back shortly. I still haven't heard from him. To further add insult to injury, my parts manager called our Dodge store to inquire about the part for my car to see if there was a way to get it any faster, and not only did they say there were several at their wharehouse, that the part was not and has not been on back order. I feel that my car just sat there for an entire week, and no body bothered to do anything with it. After 9 days have passed from me picking up my car, I still have not received a phone call from them that my part has arrived that was suppose to be in within 5 days. More

Best experience ever. Found a car online. 2019 charger rt. Went to the dealership and the car was there at the advertised price. Great experience overall. I drove 150 miles to buy from this dealer and wil rt. Went to the dealership and the car was there at the advertised price. Great experience overall. I drove 150 miles to buy from this dealer and will again in the future. More

Kenny was the best! He was very helpful, easy to work with, and pleasant to talk to. He was very knowledgeable about the vehicle. He went with us for a test drive and answered all questions. with, and pleasant to talk to. He was very knowledgeable about the vehicle. He went with us for a test drive and answered all questions. More

Great Customer service. Kenny Robinson was super helpful and made Us feel right home. Their Dealership is top notch and I will return. Thank you Eddie Salinas and made Us feel right home. Their Dealership is top notch and I will return. Thank you Eddie Salinas More

Nil Maxwell did a real good job with us. We recommend them as a place to buy a car. Good price had the car ready when promised. them as a place to buy a car. Good price had the car ready when promised. More