Nutley Kia

Swindled I can honestly say that I have never had a worst experience at a car dealership. I know that many people that go to Kia are like myself and looking f I can honestly say that I have never had a worst experience at a car dealership. I know that many people that go to Kia are like myself and looking for an affordable car. The offer that I received from Matt and the sales manager Joe DiMaggio was embarrassing compared to the other dealers. Both Matt and the Sales Manager Joe, tried to take advantage of both my wife and I by offering us an Optima at $388/month for a 48 month lease. Both acted completely unprofessional during the experience. They were the ONLY dealership that we visited that kept pressing us on a 48 month lease and that if we did not leave with the car that no other dealership would match their offer. Sure enough, we went to another dealer and agreed on $305/month on a 36 month lease. Completely unacceptable and will never bring my business back to Nutley Kia. More

Stop, this will be your dealer for life These folks are quite simply the best. After an infuriating 2 hour time wasting experience with Hudson Kia, we went to Nutley at 4pm on a Saturday aft These folks are quite simply the best. After an infuriating 2 hour time wasting experience with Hudson Kia, we went to Nutley at 4pm on a Saturday afternoon and drove off with a new Kia Sorrento at 6pm, test drive included. Lou, John, and the entire Nutley Kia family made this process smooth and informative. Do not go anywhere else to purchase or lease your car. Nutley Kia is getting it done the right way. More

Good Dealer Love my new car. Dealer was solid in our experience. They were very helpful and the experience was good. Service area was helpful and nice. Thank Love my new car. Dealer was solid in our experience. They were very helpful and the experience was good. Service area was helpful and nice. Thank you. More

HEADLINER HORROR STORY As I had been to this dealership before and bought my used car there I decided to have them fix my broken power window motor. I was called to inform m As I had been to this dealership before and bought my used car there I decided to have them fix my broken power window motor. I was called to inform me that the part had to be ordered and would take a few days so I went to pick up the car after having left a $200. deposit. To my astonishment there was a hole burned through headliner and the adjacent visor. On reporting this I got to meet the owner who was nothing short of accusatory and confrontational. He said the burn marks couldn't have occurred at the dealership. He could have turned this over to his insurance but proceeded to tell me that I hadn't been there since 2013 and wanted facts to prove I was a loyal customer. He shoved the part order at me and told me I couldn't get a refund since I had signed the order. A woman in the office suggested that sunlight possibly went through my sunglasses under the visor and caused the damage. I had planned on trading in the car and leasing a new car there. I am always looking to give the locals my business but after this encounter I don't know.. Luckily I got the deposit back and I'll let my auto insurance deal with this ungrateful ogre. More

sales (used car) Awesome buying experience, loved the customer service. I am so overall happy! Would def recommend to others! Professional and friendly in one, was SUP Awesome buying experience, loved the customer service. I am so overall happy! Would def recommend to others! Professional and friendly in one, was SUPER comfortable through the whole procedure. More

Great experience at Nutley Kia Dealership I was so surprised how great the entire personnel of this dealership are. I went there, when this was Buick dealership, and did not have a good experi I was so surprised how great the entire personnel of this dealership are. I went there, when this was Buick dealership, and did not have a good experience. And on Saturday January 2, 2015, due to the bad weather I decided to check Kia out, and I do not have enough words to say how professional, knowledgeable and really caring all these "guys" are. Went, in the past, to different dealerships, some were decent some, left right away, but so great like Nutley Kia I did not experience up to know, and I did not hear from some friends/family such a great experience. And the place looks so nice and friendly and very clean. From now on, this will be the first place to go for any needs I will have in the future. Thank to all the employees of Nutley Kia dealership. More

I am happy to be a member of the Kia family! I purchased my car 1 1/2 years ago and this year my son needed a new car we went right over to the Nutley Kia Dealership and had the pleasure of worki I purchased my car 1 1/2 years ago and this year my son needed a new car we went right over to the Nutley Kia Dealership and had the pleasure of working with Carlos. Did not feel pressured to make a decision. Very smooth experience - from test driving a couple of cars to signing the paperwork. Go see them. You will not be disappointed. More

Great Dealership This was my first car shopping experience. I visited one other dealership and the salesman played games and wasted a lot of time, then proceeded to c This was my first car shopping experience. I visited one other dealership and the salesman played games and wasted a lot of time, then proceeded to call me daily afterwards to continue to try to push the sale. At Nutley Kia the staff was helpful and polite without being pushy. They were straightforward which I really appreciated. I would highly recommend this dealership, and I absolutely love my new car. More

Custumer Service I bought my car year and Half Sportage EX 4WD, I changed the oil every 3k miles but the car started to rust too fast the muffler is like 5 years old c I bought my car year and Half Sportage EX 4WD, I changed the oil every 3k miles but the car started to rust too fast the muffler is like 5 years old car, the support of the engine is rust the passenger seat is making noise and the brake rotors are broken( when you press the breaks the car produce excessive vibration). The car was bought in February 2013, I thinking the quality of this cars are not really good. When I went to the dealer the customer service representative treat me as a crazy He told me I invent the problems No friendly guy. He never pass the car to a technician and he says I have the experience and you car have no problems and the warranty no cover rotors and rust. This thanks Good the car is a lease, And I will return it and when my lease finish and I will try different brand. I hope this review help you to take a purchase decision. NO KIA!!! This company doesn't know How treat your clients. Nutley Kia the worse dealer, advice try other dealer. More

pitiful....bait and switch.....they suck....do not ever buy They are a HORROR STORY! I was supposed to keep my plates.....they got me new ones and expected me to pay 107.00. As it stands I have made arrangement They are a HORROR STORY! I was supposed to keep my plates.....they got me new ones and expected me to pay 107.00. As it stands I have made arrangements to have the car voluntarily repossessed and they will suffer in the end with their dealer recourse agreement. They will tell you a payment but the next day when you go to pick up the car its 40.00 higher. I found out from a manager at Kia finance they got a rebate with the higher payment. DO NOT BUY HERE! More