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Nutley Auto Kia - Service Center

Nutley, NJ

1.8
64 Reviews

64 Reviews of Nutley Auto Kia - Service Center

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August 17, 2020

Great service all around, from behind the desk to the mechanic, friendly and knowledgeable. They do their best to get your vehicle serviced correctly and quickly. I highly recommend them. More

by Benteixeira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguelina Guzman
Aug 18, 2020 -

Nutley Auto Kia responded

Benteixeira Thank you for choosing Nutley to service your vehicle. We appreciate your busines and your feedback. Please drive safely. Anne and Jim Russomano, Owners Nutley Auto

August 05, 2020

Anne and the service team have set a high bar for attention to detail and customer service. We will never go to another dealership for service besides Nutley Auto - thank you! More

by Sportage6714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Russomano
Aug 05, 2020 -

Nutley Auto Kia responded

Sportage You're welcome ! She sure has!! We like high bars and the challenge to exceed. Thank you for your loyalty and for you kind feedback. Be well and stay safe!! Jim Russomano, Owner (and husband)

July 29, 2020

I brought in my KIA Sportage for an oil change and a leaking windshield washer reservoir. The washer pump and reservoir were replaced under warranty, which was welcome news! More

by Robert
Recommend Dealer
Yes
Employees Worked With
Miguelina Guzman, Anne Russomano
Jul 31, 2020 -

Nutley Auto Kia responded

Robert Happy to hear -- Thank You!! Anne and Jim Russomano, Owners Nutley Auto

July 11, 2020

The only dealership I will buy a car And have it serviced is Nutley Auto. Excellent service, friendly people and very clean facility with a great location. More

by Kathyremp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russomano, Reynaldo Hernandez, Miguelina Guzman, Anne Russomano, Frank Perazzo
Jul 15, 2020 -

Nutley Auto Kia responded

Kathy: We appreciate the "excellent"and value your business and friendship. THANK YOU!! Be safe Anne and Jim Russomano, Owners Nutley Auto .

July 09, 2020

The hatch back was fixed without issue, and the Sorrento was under warranty. Professional treatment of customer. I did not need oil change. They pointed out I needed new tires. More

by Nothankyou123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguelina Guzman
Jul 15, 2020 -

Nutley Auto Kia responded

No Thank you and be safe. Let us know when you can get those tires done. Goodyear incentives can help. Anne and Jim Russomano, Owners Nutley Auto

June 08, 2020

This was my 1st service visit on my new KIA and I was extremely pleased. From the time that I arrived until I left, all of the personnel treated me graciously, like I was an old friend. Thank you. More

by rnesto
Recommend Dealer
Yes
Employees Worked With
Ann, but I don't have names of other people.
Jun 09, 2020 -

Nutley Auto Kia responded

rnesto Thank you for giving us the opportunity to service your vehicle. Welcome "Old Friend". Stay safe! Anne and Jim Russomano, Owners Nutley Auto

June 05, 2020

Amazing Service , the staffing there was very welcoming and I was offered refreshments while I waited and my car was serviced and all issues were handled More

by Tyquan2018
Recommend Dealer
Yes
Employees Worked With
Theresa Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Nutley Auto Kia responded

Tyquan Thank you for the AMAZING! We appreciate your business and your patience with th enew protocols we have put in place ot protect you and our employees. Be safe! Anne and Jim Russomano, Owners Nutley Auto

May 19, 2020

Polite, efficient and experienced From the moment I arrived no wait time and courteous. All staff is pleasant and considerate. They are gems. What an example of customer service More

by Irishgoddess912
Recommend Dealer
Yes
Employees Worked With
Miguelina Guzman
May 23, 2020 -

Nutley Auto Kia responded

Irishgoddess912 We appreciate the "Gems" - thank you. Stay safe -- we are grateful for your support and loyalty. Anne and Jim Russomano, Owners Nutley Auto

May 07, 2020

I took my car in for and oil change and tire rotation it was done within and hour very professional very pleased and also received a free car wash. Thank you to all in the service department More

by tgranata605
Recommend Dealer
Yes
Employees Worked With
Frank
May 13, 2020 -

Nutley Auto Kia responded

Theresa: Thank you for your feedback --- and for your business. Please be safe and stay well. Anne and Jim Russomano, Owners Nutley Auto

April 28, 2020

As always I received excellent service even during the coronavirus pandemic. I felt safe & I thank them for cleaning & wiping down everything it was greatly appreciated. More

by lboogymoses
Recommend Dealer
Yes
Employees Worked With
Ann Russomano
May 13, 2020 -

Nutley Auto Kia responded

lboogymoses Thank you. You're Welcome. Be Safe ! Anne and Jim Russomano, Owners Nutley Auto

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