Nucar Volkswagen of Norwood - Service Center

I dropped off my car for a leak that I thought was fixed there back in June 2023, which was also a nightmare experience,that cause my car to overheat and stopped on the night. My car was dropped off at 8:30 there back in June 2023, which was also a nightmare experience,that cause my car to overheat and stopped on the night. My car was dropped off at 8:30am for the same leak. I also requested an inspection sticker be done. My car wasn't ready until 5:30pm. They said they didn't see a leak, but topped off my fluids, and the inspection wasn't done. More

Great people. Very quick. Everyone was nice, and the place was very clean. Highly recommended. Very quick. Everyone was nice, and the place was very clean. Highly recommended. More

The service my car needed was expensive which sucked but the customer service was great the customer service was great More

Right place to fix your vw They are very good at communication and very efficient in getting you in and out communication and very efficient in getting you in and out More

The two gentlemen I interacted with was excellent, very professional and easy to talk to great service However the female cashier needs work she is not customer friendly and very dismissive.. Because of th professional and easy to talk to great service However the female cashier needs work she is not customer friendly and very dismissive.. Because of the overall service by the gentlemen I will be back. Thanks More

Very efficient. I'd like the text to keep me up-to-date. I didn't know I had 3 services included when I bought the car and I'm disappointed that two expired. I'd like the text to keep me up-to-date. I didn't know I had 3 services included when I bought the car and I'm disappointed that two expired. More

Kassidy was amazing she was very patient and was able to communicate very well. I will continue to work with Kassidy for her outstanding customer service! communicate very well. I will continue to work with Kassidy for her outstanding customer service! More

Smooth. The team was prepared and very respectful of my team and responsive to my vehicles needs The team was prepared and very respectful of my team and responsive to my vehicles needs More

They were efficient and explained the work needed well Prompt, courteous, polite, responsive and clean Prompt, courteous, polite, responsive and clean More

It was great. The whole team over there made it very easy and kept me well informed. The whole team over there made it very easy and kept me well informed. More