Nucar Volkswagen of Norwood - Service Center

Yulissa at Service is the BEST!! Yulissa was the most helpful and informative person I think I've ever dealt with in a dealership. She addressed all of my concerns, and assured me th Yulissa was the most helpful and informative person I think I've ever dealt with in a dealership. She addressed all of my concerns, and assured me that everything would be taken care of. I couldn't be happier with everyone there.....especially Jamahl!! Thank you all. More

Excellent Service Check in and leaving my car for service was quick and easy. The problem with my car was quickly found and repaired in just 2 hours. I was called and i Check in and leaving my car for service was quick and easy. The problem with my car was quickly found and repaired in just 2 hours. I was called and informed the car was ready for pick up as soon as it was done. The car had been detailed inside and out when I arrived. A very nice surprise. More

Oil change. Excellent service department with friendly representatives and always great service technicians. The car vac and wash is all ways a plus. Overall gr Excellent service department with friendly representatives and always great service technicians. The car vac and wash is all ways a plus. Overall great consistent service. More

Always great service here! Been coming to this dealership for service for many years. The service reps have been outstanding; friendly, honest, extremely helpful, very respectfu Been coming to this dealership for service for many years. The service reps have been outstanding; friendly, honest, extremely helpful, very respectful. They always are very straightforward about potential costs, options, time service will take. They've always helped me to get on the road again, in whatever way is needed. Driving my 9th VW now, largely due to the service provided by this dealership. More

VW Gallery 👍🏾👍🏾👍🏾 This was my 2nd visit to this dlrshp for lack of service elsewhere. Service advisors are very informed on the products they sell and service and are v This was my 2nd visit to this dlrshp for lack of service elsewhere. Service advisors are very informed on the products they sell and service and are very helpful in the decision making process if you’re ever in a bind financially. They’re pleasant, understanding and are there to help. If I keep my vehicle and/or purchase another VW, I will always return to this location for service. More

Great customer service from start to finish YOu never know what quite to expect when you bring in your car for servicing. VW Gallery was great. Curteous, helpful, responsive. They promised a YOu never know what quite to expect when you bring in your car for servicing. VW Gallery was great. Curteous, helpful, responsive. They promised a time and they stuck to it. When the service was going to take longer, they called to inform me. The manager even came to pick me up via the Courtesy Vehicle. More

Short visit to determine deferred maintenance project cost I appreciated the team's diligence in assessing what options were for fixing a couple of longstanding issues on my vehicle. Having moved from Califor I appreciated the team's diligence in assessing what options were for fixing a couple of longstanding issues on my vehicle. Having moved from California to Massachusetts, I wanted to be sure my 2009 CC would do well through the snow and salt this winter. I got to see what was going on underneath the car up on the rack so we could figure out how to proceed. Honest, helpful professional team! More

Prompt service The vehicle was taken to service promptly, the required work was done in a reasonable length of time. Any issues we had were resolved to our satisfac The vehicle was taken to service promptly, the required work was done in a reasonable length of time. Any issues we had were resolved to our satisfaction More

Rattle noise..!! Had a very load rattle noise on the front passages sade of brand new Alltrack with 4,900 miles Issue was resulted by replacing the front right strut Had a very load rattle noise on the front passages sade of brand new Alltrack with 4,900 miles Issue was resulted by replacing the front right strut mount and bearing More

Great service. Team helped to explain technical issues. Refreshments, Snack arrangements good enough for 1-hour wait time. One star is missing, as mine consumed almost 3 hours. Refreshments, Snack arrangements good enough for 1-hour wait time. One star is missing, as mine consumed almost 3 hours. More