Nucar Volkswagen of Norwood - Service Center

Great, as always As usual, the service I received was top notch. A small miscommunication at the beginning was quickly attended to and rectified. Car #5 and 10 years As usual, the service I received was top notch. A small miscommunication at the beginning was quickly attended to and rectified. Car #5 and 10 years with this dealership. Can't recommend them enough. More

Great Dealership Scheduling service was easy and painless. work was done right the first time and every time. I would recommend this dealership to anyone looking for s Scheduling service was easy and painless. work was done right the first time and every time. I would recommend this dealership to anyone looking for service or a vehicle More

Water leaking from roof In the past month had the car in for leak repair twice. It is Still leaking. Visual inspection done, did not feel or touch to feel the water. In the past month had the car in for leak repair twice. It is Still leaking. Visual inspection done, did not feel or touch to feel the water. More

good customer service The customer service staff was very knowledgeable, and helpful. They kept me up to date on the progress of the work being done on the car. The work wa The customer service staff was very knowledgeable, and helpful. They kept me up to date on the progress of the work being done on the car. The work was all under warranty. One of the problems another VW dealership did not fix correctly, but this place fix the issue correctly. I will only use Gallery VW for work on my car. More

Always a great experience I have had my Passat serviced exclusively by these folks, and they have always been pleasant, helpful, and professional. I usually wait while the car I have had my Passat serviced exclusively by these folks, and they have always been pleasant, helpful, and professional. I usually wait while the car is in the shop, and have never felt like it was taking too long. They are fast, efficient, and very knowledgeable. More

Recall service Great service. Thank you for special attention at the service center. Received estimate on work needed and the serviceperson was nice enough to refi Great service. Thank you for special attention at the service center. Received estimate on work needed and the serviceperson was nice enough to refill the fluids that were low. Much appreciated More

Service on three VW cars:06 Beetle, 10 Jetta, 14 Passat Good service, knowledgeable staff. I had multiple some minor issues with all three vehicles. All issues were diagnosed and repaired properly the fir Good service, knowledgeable staff. I had multiple some minor issues with all three vehicles. All issues were diagnosed and repaired properly the first time. They were able to work the cars in immediately to keep me and my family on the road. More

Car Service Although I was serviced with prompt, kind professionalism.. I was told via the mechanic that my car (2019 VW Jetta) was running normal when compared t Although I was serviced with prompt, kind professionalism.. I was told via the mechanic that my car (2019 VW Jetta) was running normal when compared to other 2019 Jetta's ... my issue was not resolved and continues. This is the fourth Jetta I have had .. I absolutely love the car but the performance of this last Jetta is lacking greatly when compared to my previous jetta's .... I was also promised a remote starter which never happened ... so disappointments all around this time . Please NOTE!! Yulissa Godoy : is the best customer service agent I have talk with and one of the main reasons I keep returning to VW Jamahl Lewis: is brilliant in his explanation on what car spec's can do and goes above and beyond to help you. Mr. Lewis: My apologies I forgotten his first name... although he help me tremendously navigate through the sea of financials I still feel hard done by as I paid so much up front and not receive what I asked for... I was promised a remote starter and that I would receive it by October of 2018... this is now November 2018... If you check your records you can see I'm a returning customer of many years, I believe additional loyalty benefits should be given to returning customers such as myself and these benefits should be standard. More

The overall service was excellent! As usual my visit to Volkswagen Gallery in Norwood went smoothly and Samantha, Service Advisor was efficient and personable and went out her way to e As usual my visit to Volkswagen Gallery in Norwood went smoothly and Samantha, Service Advisor was efficient and personable and went out her way to e helpful. More

High quality service Good service, working price , friendly team. Shot waiting time. Personal wish help clients how talking discounts, advice better way to take better r Good service, working price , friendly team. Shot waiting time. Personal wish help clients how talking discounts, advice better way to take better results. Good job! More