Nucar Volkswagen of Norwood - Service Center

You guys put your customers 1st thank you I like this dealer because i am able to go in and tell the issue I’m having with my vehicle and, you guys have me in and out. Thank you for the great I like this dealer because i am able to go in and tell the issue I’m having with my vehicle and, you guys have me in and out. Thank you for the great customer service. Keep up the good work More

air bag replacement There was an air bag recall on my car. VW Gallery was good at keeping me updated on my car status while in service. I'd recommend this place for servi There was an air bag recall on my car. VW Gallery was good at keeping me updated on my car status while in service. I'd recommend this place for service. More

GTI SE Service VW Gallery service department is knowledgeable, courteous and provides professional customer service. After summer of serious highway driving I de VW Gallery service department is knowledgeable, courteous and provides professional customer service. After summer of serious highway driving I decided to take my car in for it’s 30,000 mi (odometer 27,800)service a little early. The wait time was reasonable considering the brakes were flushed and I had my all season tire set switched over to the winter set. More

service was great! thank you to the team at vw gallery for making my service experience wonderful. i would strongly recommend vw gallery to friends and family. thank you thank you to the team at vw gallery for making my service experience wonderful. i would strongly recommend vw gallery to friends and family. thank you! More

Great, as always As usual, the service I received was top notch. A small miscommunication at the beginning was quickly attended to and rectified. Car #5 and 10 years As usual, the service I received was top notch. A small miscommunication at the beginning was quickly attended to and rectified. Car #5 and 10 years with this dealership. Can't recommend them enough. More

Great Dealership Scheduling service was easy and painless. work was done right the first time and every time. I would recommend this dealership to anyone looking for s Scheduling service was easy and painless. work was done right the first time and every time. I would recommend this dealership to anyone looking for service or a vehicle More

Water leaking from roof In the past month had the car in for leak repair twice. It is Still leaking. Visual inspection done, did not feel or touch to feel the water. In the past month had the car in for leak repair twice. It is Still leaking. Visual inspection done, did not feel or touch to feel the water. More

good customer service The customer service staff was very knowledgeable, and helpful. They kept me up to date on the progress of the work being done on the car. The work wa The customer service staff was very knowledgeable, and helpful. They kept me up to date on the progress of the work being done on the car. The work was all under warranty. One of the problems another VW dealership did not fix correctly, but this place fix the issue correctly. I will only use Gallery VW for work on my car. More

Always a great experience I have had my Passat serviced exclusively by these folks, and they have always been pleasant, helpful, and professional. I usually wait while the car I have had my Passat serviced exclusively by these folks, and they have always been pleasant, helpful, and professional. I usually wait while the car is in the shop, and have never felt like it was taking too long. They are fast, efficient, and very knowledgeable. More

Recall service Great service. Thank you for special attention at the service center. Received estimate on work needed and the serviceperson was nice enough to refi Great service. Thank you for special attention at the service center. Received estimate on work needed and the serviceperson was nice enough to refill the fluids that were low. Much appreciated More