Nucar Volkswagen of Norwood - Service Center

Quick service and recall maintenance Friendly staff, handy location near railway station made drop off and pickup easy. Good quick service. No car wash but it was raining buckets that day Friendly staff, handy location near railway station made drop off and pickup easy. Good quick service. No car wash but it was raining buckets that day so no worries. Will be back. Thanks Zachary! More

Easy and knowledgeable They know what they doing, I don't feel the prices are not outrageous. Yulissa is always helpful, friendly and fast! It is also conveniently located. They know what they doing, I don't feel the prices are not outrageous. Yulissa is always helpful, friendly and fast! It is also conveniently located. More

Service Everyone is friendly and accommodating. I brought car in for a coolant warning light which they fixed but did not charge me for. I’d say they are trus Everyone is friendly and accommodating. I brought car in for a coolant warning light which they fixed but did not charge me for. I’d say they are trustworthy and competent. I will go back again and again until they prove otherwise! More

30 thousand mile check up Mark Horton tells you how long I've having my cars serviced with as Mark has been going for sometime. Reviews should be as long or short as customer n Mark Horton tells you how long I've having my cars serviced with as Mark has been going for sometime. Reviews should be as long or short as customer needs More

Timely and professional service I have had a good experience every time I’ve dropped my car off for service (approximately three years). Customer service reps are polite and commun I have had a good experience every time I’ve dropped my car off for service (approximately three years). Customer service reps are polite and communicative. My car is always ready on time or before I have expected it to be. The video and text messages are and added plus. They also wash your car at the end of service which I really appreciate. More

Always pleased with VW Gallery service staff I was able to get an appointment that was convenient for me. I took advantage of the shuttle service since no loaner cars were available. It's always I was able to get an appointment that was convenient for me. I took advantage of the shuttle service since no loaner cars were available. It's always nice to see all the familiar faces that have been working there for the many years I have been having service. I am always kept well informed as to the work that's done or needs to be done in the future. It would be nice if they had more loaner cars to offer. They used to but apparently have cut back on that benefit which is too bad. Also, my car was clean and shiny when I picked it up. More

Service They are thoughtful, caring, understanding of your needs and wants...and work even harder to help you achieve them...i simply can't say enough about t They are thoughtful, caring, understanding of your needs and wants...and work even harder to help you achieve them...i simply can't say enough about this place...I've been returning to this place year after year... More

Always great service and attention Yulissa usually handles my visits and she is great. Never have a problem. Samantha took care of me yesterday and everything was fine. Its easy to set Yulissa usually handles my visits and she is great. Never have a problem. Samantha took care of me yesterday and everything was fine. Its easy to set up online and my file is ready when I come in. More

Quick and done right Lulissa and Samantha were great. Lolissa always remembers my name, this is such a good feeling. Your service dept were quick and even washed my car. Lulissa and Samantha were great. Lolissa always remembers my name, this is such a good feeling. Your service dept were quick and even washed my car. This is a great service,. More

Excellent experience this time after a shaky start I brought my car in for the 50k mile service check and three other items, a recall, a service campaign both related to the TDI and AdBlue issues, and I brought my car in for the 50k mile service check and three other items, a recall, a service campaign both related to the TDI and AdBlue issues, and to have new LED headlights installed. While performing all these I got a call regarding a different issue that was causing my service engine light to appear. Zach got approval to waive the diagnostic fee and they determined that another covered part needed to be replaced. The part was not in stock, be did arrive 2 days later and was taken care of with no additional charges. Zach was great and my car was returned cleaner than when I dropped it off with everything now working great. It was an excellent experience. More