Nucar Volkswagen of Norwood - Service Center

Good experience Needed a new tire after getting a flat. The dealership was able to locate and obtain the right tire the same day. Dropped the car off, work and alignm Needed a new tire after getting a flat. The dealership was able to locate and obtain the right tire the same day. Dropped the car off, work and alignment were done. car was washed and vacuumed. Checkout and payment were easy. More

Great Customer Service I had a great customer service experience. The team at Volkswagen Norwood is very helpful, specially Yulissa Godoy. Her help and experience is just a I had a great customer service experience. The team at Volkswagen Norwood is very helpful, specially Yulissa Godoy. Her help and experience is just a great asset to the company and the customers. More

Exceptional service I was able to schedule an appt for the day I requested. Zach took note of the issues I was concerned with. Yulissa explained what repairs were neede I was able to schedule an appt for the day I requested. Zach took note of the issues I was concerned with. Yulissa explained what repairs were needed and I was given a loaner car during the servicing at no additional charge. Drop off and payment were quick and efficient. I have had dealings with Yulissa for many years and she has always been professional, informative and very pleasant. More

GREAT SERVICE, GREAT PEOPLE GIVING THE SERVICE! GREAT EXPIENCE AT VOLKSWAGON OF NORWOOD.GREAT SALESMAN JAMAL LEWIS. GREAT KNOWLEDGE OF MY CAR, HE MADE MY EXPIENCE QUITE EASY.LOVE IT!EVERYONE THERE W GREAT EXPIENCE AT VOLKSWAGON OF NORWOOD.GREAT SALESMAN JAMAL LEWIS. GREAT KNOWLEDGE OF MY CAR, HE MADE MY EXPIENCE QUITE EASY.LOVE IT!EVERYONE THERE WAS VERY NICE AND KNOWLEDGABLE.THANK FOR TIME AND EXPIENCE.GREAT JOB TO EVERYONE!THANK YOU ALL! More

Always there when I need them. I had an unexpected issue with my car and drove in just before closing. The staff were able to accommodate me with my repairs and hook me up with a lo I had an unexpected issue with my car and drove in just before closing. The staff were able to accommodate me with my repairs and hook me up with a loaner rental car. I remember Jamahl Lewis from when he drove the customer van and now he's a salesman. I always liked him and now plan to buy my next new car from him when the time comes. More

Expedient Battery Replacement Superb handling of my need to have the battery replaced, in my Jetta TDI. Personnel was attentive, friendly and accommodating. It was my first visit, Superb handling of my need to have the battery replaced, in my Jetta TDI. Personnel was attentive, friendly and accommodating. It was my first visit, w/ my beloved Jetta, and I would definitely visit again. Thanks to all, for your grascious assistance, and thank you Zach! More

Always Expert Service I can count on VW Gallery. I'm on my 2nd car from the Gallery and the experience is consistent. Yulissa, Sam, and Karen are helpful and friendly. I I can count on VW Gallery. I'm on my 2nd car from the Gallery and the experience is consistent. Yulissa, Sam, and Karen are helpful and friendly. I get fast service and they advise me of maintenance that will be needed in the future. The work gets done right and the car is returned clean and ready to go. With the help of this team and the tech team, I expect to keep this car for 200k miles or more, then choose my next VW! :-) More

Excellent service Department Excellent service from Yulissa Thank you!! Brought my car in to have TPM checked they checked all tires and added air and reset system all good now Excellent service from Yulissa Thank you!! Brought my car in to have TPM checked they checked all tires and added air and reset system all good now More

A Pleasure from START to FiNISH The day I went in to arrange my 50K Service Yulissa was excellent. I told her about wanting new tires and she pointed out that there was a BUY 3 GET The day I went in to arrange my 50K Service Yulissa was excellent. I told her about wanting new tires and she pointed out that there was a BUY 3 GET ! FREE sale. That saved me over $200.00. The day of my service I waited for the vehicle and Yulissa kept me up to date every hour. She is a GEM. More

great service always Been going to this dealership for many years, and have never been disappointed by the service received. The service advisers are wonderful: thorough, Been going to this dealership for many years, and have never been disappointed by the service received. The service advisers are wonderful: thorough, honest, offering all options and explaining anything done. They make you feel as if you are part of their family. The service done is always backed up, the service techs also will answer any questions and give honest opinions about your options, with great advice as well. Car is always cleaned inside and out when I get it back, as an extra bonus. All are always mindful of your time, shuttle service available if needed. More