Nucar Volkswagen of Norwood - Service Center

Expedient Battery Replacement Superb handling of my need to have the battery replaced, in my Jetta TDI. Personnel was attentive, friendly and accommodating. It was my first visit, Superb handling of my need to have the battery replaced, in my Jetta TDI. Personnel was attentive, friendly and accommodating. It was my first visit, w/ my beloved Jetta, and I would definitely visit again. Thanks to all, for your grascious assistance, and thank you Zach! More

GREAT SERVICE, GREAT PEOPLE GIVING THE SERVICE! GREAT EXPIENCE AT VOLKSWAGON OF NORWOOD.GREAT SALESMAN JAMAL LEWIS. GREAT KNOWLEDGE OF MY CAR, HE MADE MY EXPIENCE QUITE EASY.LOVE IT!EVERYONE THERE W GREAT EXPIENCE AT VOLKSWAGON OF NORWOOD.GREAT SALESMAN JAMAL LEWIS. GREAT KNOWLEDGE OF MY CAR, HE MADE MY EXPIENCE QUITE EASY.LOVE IT!EVERYONE THERE WAS VERY NICE AND KNOWLEDGABLE.THANK FOR TIME AND EXPIENCE.GREAT JOB TO EVERYONE!THANK YOU ALL! More

Always Expert Service I can count on VW Gallery. I'm on my 2nd car from the Gallery and the experience is consistent. Yulissa, Sam, and Karen are helpful and friendly. I I can count on VW Gallery. I'm on my 2nd car from the Gallery and the experience is consistent. Yulissa, Sam, and Karen are helpful and friendly. I get fast service and they advise me of maintenance that will be needed in the future. The work gets done right and the car is returned clean and ready to go. With the help of this team and the tech team, I expect to keep this car for 200k miles or more, then choose my next VW! :-) More

Excellent service Department Excellent service from Yulissa Thank you!! Brought my car in to have TPM checked they checked all tires and added air and reset system all good now Excellent service from Yulissa Thank you!! Brought my car in to have TPM checked they checked all tires and added air and reset system all good now More

A Pleasure from START to FiNISH The day I went in to arrange my 50K Service Yulissa was excellent. I told her about wanting new tires and she pointed out that there was a BUY 3 GET The day I went in to arrange my 50K Service Yulissa was excellent. I told her about wanting new tires and she pointed out that there was a BUY 3 GET ! FREE sale. That saved me over $200.00. The day of my service I waited for the vehicle and Yulissa kept me up to date every hour. She is a GEM. More

great service always Been going to this dealership for many years, and have never been disappointed by the service received. The service advisers are wonderful: thorough, Been going to this dealership for many years, and have never been disappointed by the service received. The service advisers are wonderful: thorough, honest, offering all options and explaining anything done. They make you feel as if you are part of their family. The service done is always backed up, the service techs also will answer any questions and give honest opinions about your options, with great advice as well. Car is always cleaned inside and out when I get it back, as an extra bonus. All are always mindful of your time, shuttle service available if needed. More

Great Customer Service I scheduled an appointment to have a tire replaced under a service warrant that I purchased for my vehicle. After my call, I received a calendar remin I scheduled an appointment to have a tire replaced under a service warrant that I purchased for my vehicle. After my call, I received a calendar reminder by email. They were also able to look up my warranty information with just my name and address. When I arrived for service, had the replacement tire ready to install and I was in and out in less than thirty minutes. They even washed my vehicle when the service was complete. Also, my service coordinator was very knowledgeable and friendly. Great Customer Service! More

Oil change I surprised how fast the service was even without an appointment. I was expecting to sit there for a long time, and delay a few things I had to do. Ho I surprised how fast the service was even without an appointment. I was expecting to sit there for a long time, and delay a few things I had to do. However, because of their great service I was out of there within an hour and was able to finish running my errands. More

You will always be VW Gallery! Very pleased with VW service dept. I made an appointment for my 1 year service. Very accommodating with the shuttle service they offer. It was easy t Very pleased with VW service dept. I made an appointment for my 1 year service. Very accommodating with the shuttle service they offer. It was easy to comprehend what the car needed at this point. Everyone in the service center was very polite. Checking in and checking out was a breeze! Thank you! More

very good kept me up to date on repairs and advised where to get a dent fixed. Also said when I would need to have car looked at again. kept me up to date on repairs and advised where to get a dent fixed. Also said when I would need to have car looked at again. More