Nucar Volkswagen of Norwood - Service Center

Excellent. Service I recently had my car serviced at Volkswagen of Norwood. My service advisor, Yulissa” was very knowledgeable and helpful. She explained what needed to I recently had my car serviced at Volkswagen of Norwood. My service advisor, Yulissa” was very knowledgeable and helpful. She explained what needed to be done and answered all my questions. Whenever I have an issue I always call her for a dependable answer! More

Thank You, I can shift again Yulissa , Had order my shift linkage lever and the part was installed and done quickly ,good job . She explained what needed to be replaced and the pa Yulissa , Had order my shift linkage lever and the part was installed and done quickly ,good job . She explained what needed to be replaced and the part was installed ,returned cleaned ,washed and ready to go More

Recent service Yulissa was super helpful. I had an issue with my car and wasn’t sure how to handle it. I called and she let me know just what to do and was very help Yulissa was super helpful. I had an issue with my car and wasn’t sure how to handle it. I called and she let me know just what to do and was very helpful. I appreciated it a lot. More

Exceptional Thank you VW Team of Norwood!!! I scheduled my service request online, a simple easy way to book my preferred appointment time. Upon driving up I was Thank you VW Team of Norwood!!! I scheduled my service request online, a simple easy way to book my preferred appointment time. Upon driving up I was instantly greeted and sat with a service advisor to go over what type of service I needed. They shuttled me to and from my destination. The car repairs were fairly quick and they picked me up at my time of request. They are a friendly and professional Team of People. More

VW Recall Everyone was friendly, professional and with a shuttle to Frugal Fannie's, it made the time pass easily. I love that they wash your vehicle and send Everyone was friendly, professional and with a shuttle to Frugal Fannie's, it made the time pass easily. I love that they wash your vehicle and send you off feeling like it's practically a new car again. Because this was a recall there was no charge. Thanks all! More

Great Oil Change Zach couldn’t of been more helpful and knowledgeable. Great job! We will see you again in 5000 miles. Thanks for the complimentary car wash! That was Zach couldn’t of been more helpful and knowledgeable. Great job! We will see you again in 5000 miles. Thanks for the complimentary car wash! That was appreciated. Regards, Kristen Brown More

Good experience Needed a new tire after getting a flat. The dealership was able to locate and obtain the right tire the same day. Dropped the car off, work and alignm Needed a new tire after getting a flat. The dealership was able to locate and obtain the right tire the same day. Dropped the car off, work and alignment were done. car was washed and vacuumed. Checkout and payment were easy. More

Great Customer Service I had a great customer service experience. The team at Volkswagen Norwood is very helpful, specially Yulissa Godoy. Her help and experience is just a I had a great customer service experience. The team at Volkswagen Norwood is very helpful, specially Yulissa Godoy. Her help and experience is just a great asset to the company and the customers. More

Exceptional service I was able to schedule an appt for the day I requested. Zach took note of the issues I was concerned with. Yulissa explained what repairs were neede I was able to schedule an appt for the day I requested. Zach took note of the issues I was concerned with. Yulissa explained what repairs were needed and I was given a loaner car during the servicing at no additional charge. Drop off and payment were quick and efficient. I have had dealings with Yulissa for many years and she has always been professional, informative and very pleasant. More

Always there when I need them. I had an unexpected issue with my car and drove in just before closing. The staff were able to accommodate me with my repairs and hook me up with a lo I had an unexpected issue with my car and drove in just before closing. The staff were able to accommodate me with my repairs and hook me up with a loaner rental car. I remember Jamahl Lewis from when he drove the customer van and now he's a salesman. I always liked him and now plan to buy my next new car from him when the time comes. More