Nucar Volkswagen of Norwood - Service Center

Urgent dead battery My car died I called the dealership. Sam was repsonive and understanding in my time of stress and she was unbelievably helpful, so grateful for her My car died I called the dealership. Sam was repsonive and understanding in my time of stress and she was unbelievably helpful, so grateful for her i luckily got to drove my car over and they took my car right away gave me updates very often and guidance with the next steps and very truthful and honet5. I ended up leaving the car there but before Sam left she called with an update and the next steps for the night. they called me the next day and by 10 AM the next day my car was all set. This dealership is so helpful and considerate. More

Service visit Needed to have 2 tires replaced. Samantha is always great to deal with. She is incredibly helpful and does a great job explaining issues. Thanks! Needed to have 2 tires replaced. Samantha is always great to deal with. She is incredibly helpful and does a great job explaining issues. Thanks! More

#TEAMSAMANTHAB Prime Volkswagen of Norwood has the most Top rated Advisor in the business, Yes ladies and gentlemen, i am talking about Samantha B...the most Knowle Prime Volkswagen of Norwood has the most Top rated Advisor in the business, Yes ladies and gentlemen, i am talking about Samantha B...the most Knowledgeable, Kind, Helpful, Respectful, Caring, Advisor I have ever met hands down. And i think you will agree if your interested in good Dealer service, as they offer more than service to the VW there. So if your interested in having a good car doctor, treat your vehicle to the Car Whisperer at Prime Volkswagen of Norwood and see SamanthaB. My Toyota and I are very happy there. 🙂? More

Excellent Service Excellent customer and Vehicle service. During every appointment they keep you informed on every step of the process and try to make your wait as com Excellent customer and Vehicle service. During every appointment they keep you informed on every step of the process and try to make your wait as comfortable as possible. I highly recommend them. More

Great service ! Took care of my vehicle quickly, kept me informed throughout the process, & I had a nice clean car upon pickup. Will absolutely bring my vehicle in ! Took care of my vehicle quickly, kept me informed throughout the process, & I had a nice clean car upon pickup. Will absolutely bring my vehicle in for service in the future. More

Sam and Eric and receptionist made my experience seemless! Sam was well prepared! I was ready to take the shuttle in no time!!! Eric was very motivated, great driver and very pleasant!! Pick up was seamles Sam was well prepared! I was ready to take the shuttle in no time!!! Eric was very motivated, great driver and very pleasant!! Pick up was seamless as well. I didn’t catch the receptionists name but she was ready too! I was out the door with my car so quickly More

Great service friendly knowledgeable staff. Knowledgeable friendly staff. They checked to see if the air conditioning problem was under warranty. It was and that was great news. Fixed the proble Knowledgeable friendly staff. They checked to see if the air conditioning problem was under warranty. It was and that was great news. Fixed the problem and I did not wait too long. More

Good customer service Went in to have our car serviced they gave her a fair and honest estimate and did the job in a timely manner they did a good job great customer servic Went in to have our car serviced they gave her a fair and honest estimate and did the job in a timely manner they did a good job great customer service More

Reprogramming keys Yulissa is a stickler for details and her dedication to quality makes all the difference in preventing downstream dissatisfaction. She proves that pe Yulissa is a stickler for details and her dedication to quality makes all the difference in preventing downstream dissatisfaction. She proves that people make a difference. Her service is the driving force behind my loyalty to the dealership. When it’s time to replace the vehicle, I’ll be more likely to remain loyal because of the trust Yulissa inspires More

Great job I was very happy with the service I received and especially with the communication I had with Zach, keeping me updated on the issues and work being do I was very happy with the service I received and especially with the communication I had with Zach, keeping me updated on the issues and work being done. Very pleasant staff. More