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Nucar Volkswagen of Norwood - Service Center

Norwood, MA

4.3
267 Reviews

267 Reviews of Nucar Volkswagen of Norwood - Service Center

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February 01, 2020

I needed a few things for my 2017 Jetta. The service scheduler was very helpful and accommodating. The service rep. LISA was pleasant, helpful and efficient. More

by mwitschel
Recommend Dealer
Yes
Employees Worked With
Lisa in the service department
Feb 03, 2020 -

Nucar Volkswagen of Norwood responded

Thank you for taking the time to review Volkswagen of Norwood! Our team member Lisa will be thrilled to read your positive feedback. We are glad that we were able to service your 2017 Volkswagen Jetta. Safe travels!

January 31, 2020

Very prompt service great location great staff, they were very prompt, excellent communication and were right up front with everything, exceeded my expectations and will absolutely go there for all my servic More

by JonR
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
Feb 03, 2020 -

Nucar Volkswagen of Norwood responded

Jon, we appreciate your five-star review! Our team at Volkswagen of Norwood strives to keep customers feeling confident during every visit. We look forward to working with you in the future!

January 08, 2020

Great service department who goes the extra mile for their customers. Fair pricing and knowledgeable all things VW. convenient shuttle service for pick iOS and drop offs. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
Jan 08, 2020 -

Nucar Volkswagen of Norwood responded

Kevin, we're glad to see that our team met your expectations during your visit. We appreciate the opportunity to serve you at Volkswagen of Norwood.

December 31, 2019

I have my Tiguan serviced here after buying it from a different VW dealer on the south shore and having a TERRIBLE experience with them. This Norwood VW dealership is great to deal with. They are always More

by ERIKACONNOLLY
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember names but is was everyone who worked on Monday, 12/30/19 in the service dept.
Jan 02, 2020 -

Nucar Volkswagen of Norwood responded

Thank you for the 5-star review! We are so proud to hear that our team at Volkswagen of Norwood lived up to our honest and friendly values. We look forward to working with you and your Volkswagen Tiguan again!

December 27, 2019

Oil change and brake check. Appointment was scheduled quickly and took the vehicle on time. Service people were efficient and professional. Service was complete on time and car was washed. More

by Dbuck34
Recommend Dealer
Yes
Employees Worked With
Samantha Briody, Chris Langdon
Dec 27, 2019 -

Nucar Volkswagen of Norwood responded

Thank you for sharing this feedback about your recent visit with our Service Department! We are so glad to hear that our team earned your five stars. Hope to see you next time at Volkswagen of Norwood!

November 22, 2019

As has been my experience for over 20 years, this VW dealership delivered excellent factory service (oil change & multipoint inspection). Glad to see that Samantha Briody (knowledgable Service Advisor) More

by samgriesmer
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
Nov 25, 2019 -

Nucar Volkswagen of Norwood responded

We are so grateful to have earned your continued business! Thank you for the 5 stars! Nothing makes us more pleased here at Volkswagen of Norwood than hearing positive feedback from a regular customer. Samantha is a fantastic member of our team, and we will be sure to let her know that you enjoy working with her.

October 31, 2019

Quality service, nice dealership and attention to detail . After the service ( oil change and safety sticker) I got info about issues I will have to take care in the nearest future. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Karl Christ, Samantha Briody
Oct 31, 2019 -

Nucar Volkswagen of Norwood responded

Alex, providing quality service, attention to detail and good communication are all important aspects to our service here at Volkswagen of Norwood so we thank you for recognizing this. We appreciate your business and look forward to seeing you at the dealership next time.

September 30, 2019

A no stress experience. VW of Norwood Are Courteous and friendly. On time and honest. Pleasant experience. It’s nice getting your car back all washed too! More

by Eliza
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
Sep 30, 2019 -

Nucar Volkswagen of Norwood responded

Thank you, Eliza, for your 5-star review of Volkswagen of Norwood. Having a "no-stress experience" is what we aim for every day with our customers, and it's wonderful to read this was the case for you. We hope to see you again soon and thank you for your support!

September 17, 2019

10,000 mile service tdi Upon arrival I had a 10:00am appointment for an oil change on my Tdi. This is my first time at this dealership l. My service advisor was great. She al More

by Xxcurrymanxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lot guy with funny glasses was very nice. , Samantha Briody
Sep 17, 2019 -

Nucar Volkswagen of Norwood responded

Thank you for your 5-star review of Volkswagen of Norwood! It's wonderful to read your positive feedback about your recent service appointment for your Volkswagen car and thank you for your compliments about our staff. We work hard to provide the best customer service around! Have a great day and see you next time!

August 24, 2019

Oil change and inquiry about renewing my lease I always have a great experience visiting Volkswagen in Norwood. Nelson answered all my questions and concerns. The oil change service was also excell More

by MAURICIO303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Gonell, Frank Dasilva
Aug 26, 2019 -

Nucar Volkswagen of Norwood responded

We're thrilled to know that you can always count on our team at Volkswagen of Norwood to take great care of you and your vehicle and in a timely manner. Thanks for sharing your feedback and the 5 stars. We look forward to seeing you next time!

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