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Nucar Volkswagen of Norwood - Service Center

Norwood, MA

4.3
308 Reviews
Call Service Center (781) 725-8700

308 Reviews of Nucar Volkswagen of Norwood - Service Center

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August 08, 2025

They were absolutely fabulous. They know me by name, very professional and on time. I was really impressed. More

by janmcn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mugford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2025

Service Christopher Caiazz was a 5star. He was very knowledgeable and kind even though I was a couple of thousand miles early but year was coming up so they checked the car and changed the More

by NancyC50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Caiazz
Report | Print
Aug 07, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for the feedback! We're thrilled to hear that Christopher provided 5-star service and that you had a positive experience overall. We appreciate your trust in us and look forward to seeing you again next year! If there's anything we can do to turn that 3-star into a 5-star next time, don't hesitate to let us know.

July 30, 2025

Always Excellent Nothing more to say service is always Excellent There is nothing left to say More

by TKENT0
Recommend Dealer
Yes
Employees Worked With
Alberto
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Jul 31, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your wonderful review! We appreciate your continued trust and are thrilled to know our service has consistently been excellent for you.

Jul 31, 2025 -

TKENT0 responded

Great Job!!!

July 30, 2025

Alberto is excellent as usual kept me informed as to when my vehicle would be ready and what it would cost me, Doesn't get any better than that. More

by TKENT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jul 31, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We’re glad to hear Alberto kept you well-informed and made your service experience smooth as always!

Jul 31, 2025 -

TKENT0 responded

Keep up the good work!!!

July 28, 2025

Thorough, communicative, patient Chris was very thoughtful and answered all my questions. He was very communicative and patient with all my questions and concerns. He did an amazing job. More

by Mpetrilli44
Recommend Dealer
Yes
Employees Worked With
Christopher Caiazzi
Report | Print
Jul 29, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We’re so glad to hear Chris took such great care of you and made the experience smooth and thoughtful!

July 21, 2025

Easy to get an appointment, pleasure to work with, and a short wait. Disappointed they did an exterior car wash, but not even a a quick vacuum of the interior. This is a leased car for the first covered ser More

by Ajd918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 22, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for the kind words about our team and the appointment process—we're glad everything went smoothly overall. We understand your disappointment about the interior not being cleaned. While our standard service includes an exterior wash, interior cleaning isn’t always included, but we appreciate the feedback and will keep it in mind as we look to improve the experience.

July 17, 2025

Amazing! They were very responsive and did a good job communicating and went above and beyond with cleaning More

by sportniki10
Recommend Dealer
Yes
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Jul 21, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for the amazing review! We’re glad our team communicated well and went the extra mile with the cleaning. We appreciate your kind words and look forward to seeing you again!

July 15, 2025

As always Alberto is amazing support. Giving me the answers I need and ensuring my car is operating well. More

by Sav_savvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Pagan
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Jul 15, 2025 -

Nucar Volkswagen of Norwood responded

Thanks for the kind words! We're glad Alberto continues to provide excellent support and keep your car running smoothly.

July 14, 2025

No hassle. Great Salesperson. Great communication through text and no pressure for the sale. Best deal in town! More

by Dieselbuba
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Nucar Volkswagen of Norwood responded

Thanks for the awesome review! We're glad you had a hassle-free experience and found the best deal—enjoy your new ride!

July 04, 2025

Everything is too expensive. I have a 2012 vw passat. I spend 2k-3k at this dealership every year. Prices are out of control. More

by Lucy Liu
Recommend Dealer
No
Employees Worked With
na
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Jul 08, 2025 -

Nucar Volkswagen of Norwood responded

We understand your concern and truly appreciate your loyalty over the years. Vehicle maintenance costs can add up, especially as a car ages, but we always aim to provide high-quality service using genuine parts to protect your investment. That said, we're happy to review your recent visits to ensure all charges were necessary and transparent. Thank you for your feedback—it helps us improve.

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