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Nucar Volkswagen of Norwood - Service Center

Norwood, MA

4.2
284 Reviews

284 Reviews of Nucar Volkswagen of Norwood - Service Center

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March 29, 2025

Great service, great communication through the whole process. Never had to call and question what was going on or what the next steps were. More

by SRILEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Apr 01, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for the great review! We're so glad to hear the communication was smooth and clear throughout the process. We appreciate your kind words!

March 10, 2025

Excellent customer service the service associate was knowledgeable and fair minded looking out for our best interest when selecting service options. More

by davidjcford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mugford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Salkovitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We're glad to hear our service associate provided excellent customer service and looked out for your best interest. We appreciate your trust and hope to see you again!

March 03, 2025

Service was great and fast on a weekend thank you frint desk have a great day More

by bpoitevien
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mugford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Decker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Salkovitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We're glad to hear you had a great and fast service experience. If there's anything we can do to make your next visit a 5-star experience, please let us know. We appreciate your business and hope to see you again!

February 16, 2025

It was a good experience I had with this dealership . The service was well done I will encourage any friend to use them More

by DUVILM07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your kind words and recommendation! We're glad you had a great experience and appreciate your support. We look forward to serving you and your friends in the future!

February 16, 2025

Good service; prompt and easy to set up appointments; give good estimates and deliver on time More

by DDUNCAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 17, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your great review! We're glad you found our service prompt and hassle-free. We appreciate your support and look forward to assisting you again in the future!

February 13, 2025

Great service , changes and oil and , preformed a recall then cleaned my car all in a timely manner More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for the 5-star review! We're thrilled you had a great experience!

February 13, 2025

I left my service appointment with no possible repair nor solution and was forced to pay for the diagnostic upon leaving. More

by CBONE2399
Recommend Dealer
No
Feb 14, 2025 -

Nucar Volkswagen of Norwood responded

We’re sorry to hear about your experience. We strive to provide clear communication and effective solutions, and we regret that we couldn’t meet your expectations this time. If you’d like to discuss your concerns further, please reach out at 833-854-8541 we’d love the opportunity to make things right. Thank you.

February 09, 2025

I had an amazing experience with Nucar! I would recommend them. Great service all around. Thank you for making my experience worthwhile! More

by ldeandrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wildin Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Nucar Volkswagen of Norwood responded

Thank you so much for your review!

February 06, 2025

Had a recall for suction pump. Was not properly done and discovered when driving back from the airport. I lost hall a tank of gas and there was as a large gas spill on my driveway. More

by Sam Farrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Worked with Zach and Alberto?
Feb 11, 2025 -

Nucar Volkswagen of Norwood responded

We sincerely apologize for the issues you experienced following your recall service. This is not the level of service we strive to provide, and we understand how frustrating this must have been. We’d like to make things right—please give us a call at 833-854-8541 so we can address your concerns and find a resolution.

February 04, 2025

Good place to buy a car however I am still waiting on a $35 refund check due to them putting mass state inspection cost into the deal. However my car is registered in RI so I had to take it myself and pay More

by joe.pimental
Recommend Dealer
Yes
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We apologize for the oversight and understand your frustration. Please reach out to us directly at 833- 854-8541 so we can ensure your refund is processed as soon as possible. We appreciate your patience and your business!

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