Nucar Volkswagen of Norwood - Service Center

Good service. The team was very professional and attentive. The online notifications kept me up to date The team was very professional and attentive. The online notifications kept me up to date More

It was excellent they fixed my car quickly And the service team was very attentive service team was very attentive More

Great service, awesome employees, very precessional, did everything I needed done very quickly. I was completely satisfied! everything I needed done very quickly. I was completely satisfied! More

Chris provided an help to working with us on complicated repairs. He did dealt with multiple parties and could accommodate all our additional queries. repairs. He did dealt with multiple parties and could accommodate all our additional queries. More

Great customer service and appreciated the way the associate went over services needed and why. associate went over services needed and why. More

Friendly greeting, kept me updated, wonderful customer service. Very knowledgeable and fair pricing. Great overall experience! service. Very knowledgeable and fair pricing. Great overall experience! More

It's the first experience I had with the dealership because I had taken my car in for a recall. The staff was very easy to work with, they did the repair in the time estimated and I found out they have because I had taken my car in for a recall. The staff was very easy to work with, they did the repair in the time estimated and I found out they have Lyft to shuttle customers back-and-forth to their homes! It was great to find that out as I live close enough to take advantage of the service. My beloved little Beetle drove beautifully after the repair. And the best part?? I got a free car wash! My nuisance repair turned into the best day. I found out all about Norwood VW and the great service they provide. I do want to mention the service person that helped me. He was a wonderful young man. He was polite, friendly and professional. Norwood VW is very lucky to have him as an employee. Please let him know you appreciate him. Also, the Lyft drivers were very good that day. I don't remember their names, but both were excellent drivers, personable and professional. I love my little Beetle as I've driven the new ones ever since 1998 when they first came out. In the nearly 30 years, I have only required four of them as they are fabulous cars, very dependable and attractive. I hope Volkswagen reconsiders their decision to stop making them. My car is relatively new, but when I need a new car, I would love to replace my Beetle with a new GAS-POWERED Beetle. I will NOT buy an electric one if they are re-issued as only electric. I realize some people prefer electric cars, however, I am NOT one of them. Thank you for your time and your great service. Sincerely, Joan K. DeLuca More

Great customer service and was very kind and friendly. He was very knowledgeable And seems to know what he was doing He was very knowledgeable And seems to know what he was doing More

I have not utilized the service department since it became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom I dealt with during the purchase of my 2024 ID.4, which was a very good experience. More

Great service, great communication through the whole process. Never had to call and question what was going on or what the next steps were. process. Never had to call and question what was going on or what the next steps were. More