Nucar Toyota of Norwood - Service Center

I have had very good experiences with the service department at this dealership. Everyone is alway very freindly and helpful. The work is always completed on time and explained clearly. Having the department at this dealership. Everyone is alway very freindly and helpful. The work is always completed on time and explained clearly. Having the shuttle is also a huge convenience and the drivers are always very freindly. More

Every time I go to get my car serviced at Boch, Bob has been so pleasant and friendly. The only thing I would change about this service process is that this website requires that "My Review" be a minimum been so pleasant and friendly. The only thing I would change about this service process is that this website requires that "My Review" be a minimum of 250 characters or more. They need to remove the restrictions on this. More

Mr. Gandolfo was very helpful and knowledgeable with the service of my vehicle. The overall experience with this dealership has been very good. I will definitely recommend this dealership and this service e service of my vehicle. The overall experience with this dealership has been very good. I will definitely recommend this dealership and this service employee to others, and will be returning in the future. More

I,ve bought 4 cars at Boch and would not go to another dealer..They are always freindly, respectful, and make everything feel like a partnership..Can,t say enough about the service..When you call for an a dealer..They are always freindly, respectful, and make everything feel like a partnership..Can,t say enough about the service..When you call for an appointment it's all about How can we be of help?? Thanks for being my car company REP More

Bob Gandofo went out of his way to insure timely completion of 20000 mile service on my 2010 Prius in order for me to keep a very important medical appointment. He also did a thorough check for any completion of 20000 mile service on my 2010 Prius in order for me to keep a very important medical appointment. He also did a thorough check for any open recalls that might apply to the vehicle. This is my best experience ever at a dealership. More

I went in to have the check engine light on my car diagnosed. Bob G. let me know the process and approximately the time that it would take. I enjoyed a cup of coffee inside the dealership, relaxed a diagnosed. Bob G. let me know the process and approximately the time that it would take. I enjoyed a cup of coffee inside the dealership, relaxed and watched a movie. The time flew by and before I knew it Bob G was back with the diagnosis. I had not replaced the gas cap securely after I had last filled up. This was not allowing the tank to obtain a good seal and therefore was alerting the car computer that something was wrong. As you can imagine, I felt like an idiot for not having replaced the gas cap correctly. Bob G. understood my embarrassment and did not charge me for the diagnosis. I have always taken my Toyota to a dealership for all maintenance and repairs where ever I have lived (Minnesota, Missouri, and Massachusetts). I feel that the Toyota dealerships, including Boch, have done outstanding work with great service. More

Robert Gandolfo was very helpful and pleasant, and made getting an appointment very easy. He was able to shorten my wait time and has answered all my questions. I trust him and would take his advice as t getting an appointment very easy. He was able to shorten my wait time and has answered all my questions. I trust him and would take his advice as to what service I need for my car. I would recommend him and Boch Toyota for service. More

It was an absolute pleasure dealing with Corey Henderson. I brought my car in without notice due to a brake problem that occured after my daughter drove for five miles with the emergency brake on. I needed I brought my car in without notice due to a brake problem that occured after my daughter drove for five miles with the emergency brake on. I needed the car repaired and returned the same day due to planned travel the rest of the week. It also happened to be my 24th wedding anniversary, so I needed to get home at a reasonable time that evening. Corey went as far as to arrange for me to get a shuttle ride (from Herb, who also was a terrific gentleman and who was determined to ensure I had apositive experience and anniversary) to the local grocery store to buy my wife flowers and lobsters while two mechanics worked diligently to finish the work on my car back at the shop. I will make it a point to ask for Corey again on future visits. You should be proud to have Corey as an employee. Thank you. More

Bob took time to explain and justify every bit of service and repairs needed, several times, over and over. In this day and age when we are watching every penny spent, I really appreciated his patience and and repairs needed, several times, over and over. In this day and age when we are watching every penny spent, I really appreciated his patience and clarity. The work was finished in the time frame promised and sounded great as I pulled out of the lot. More

I went in last Sunday to have my breaks repaired and Bob Gandolfo kept me informed the whole time I waited. It was nice to know I wasn't just another customer who can wait in the waiting area. Bob treated m Gandolfo kept me informed the whole time I waited. It was nice to know I wasn't just another customer who can wait in the waiting area. Bob treated me so warmly that it felt like I was his only client when, in fact, he had many, many more. I also told Bob that I was hearing a strange noise coming from my steering wheel, and without looking at it, Bob told me what he thought the noise probably was, had a mechanic look at it, and sure enough, he was right! In a world where it seems like no one does their job anymore, Bob surely impressed me with his knowledge and work ethic. Give that boy a raise! More