Nucar Toyota of Norwood - Service Center

Worst Ever, i had to wait 3+ hours for an oil change, terrible, terrible, terrible, wouldnt recommend if it was the Last Dealer On The Planet! terrible, terrible, terrible, wouldnt recommend if it was the Last Dealer On The Planet! More

Bob is an excellent Service Consultant -- he's friendly, knowledgeable and fair. I've continued to service my Prius at Boch because of Bob, as well as the great waiting room setup. From the free coffee, t knowledgeable and fair. I've continued to service my Prius at Boch because of Bob, as well as the great waiting room setup. From the free coffee, to the fun movies to the wifi, it's a pleasant way to spend a couple of hours while waiting for your car. And Bob is always sure to come in and check on you and keep you up to date on the status of your car. Thank you, Bob! More

I needed new rear brakes and I put it off for a long time until I felt I could afford the work. I called Boch Toyota and had several options for appointments. I dropped the car off the night before so that until I felt I could afford the work. I called Boch Toyota and had several options for appointments. I dropped the car off the night before so that I wouldn't have to deal with that before work. Even the sales people in the show room, who were there that night, were pleasant and funny, putting me at ease as I needed to make sure I was putting the keys in the correct place. The car was taken care of really well, and Phil was wonderful about the service. He asked if I wanted an oil change, since on his records I was due one. I told him no, I had had one at another place when I had it in over the winter..... When I got there Phil told me that the oil change was done anyway, but I was not charged for it! I'm so glad! Phil was very nice about this. I will always take my Toyota to this dealer. More

I bought 4 new tires from Boch in Nov. In Dec one tire went flat, they found a problem with my tire and gave me a new one for no cost. I continued to I have a lot of trouble with my tires. I have had mul went flat, they found a problem with my tire and gave me a new one for no cost. I continued to I have a lot of trouble with my tires. I have had multiple visits to get my tires fixed, free of cost. My service advisor was Bob Gandolfo. He is wonderful and provided me with excellent customer service!! I would highly recommend taking your car to Bob at Boch. Thanks Bob your awesome. More

I have honestly never met such a helpful, competent service consultant. Bob was the one in the service center that was getting things done very quickly. His pace was impressive. He whipped through the service consultant. Bob was the one in the service center that was getting things done very quickly. His pace was impressive. He whipped through the paperwork and got my car moving through the service center. He was polite, professional and pleasant. It was obvious to me that he takes pride in doing a good job and assisting people in the most professional way. He went above and beyond for me. I think that so many people in the service industries today almost seem to resent customers. Bob was clearly doing the best job he could to make things right. The speaker Bob had ordered for me was mistakenly sold/used by another service person. Bob was clearly frustrated, but didn't spend anytime complaining. He got on the phone and made arrangements to get a new speaker for me, and he handled it the same day. How? I'm not sure. But it was a "miracle" of efficiency. I can't say enough about Bob. If I need service again, I will request Bob specifically. The others may be fine workers, but they all seemed to be working at a slower place. Bob was fast and excellent at his job. Boch Toyota would be very wise to keep him happy, because he's an asset to your operation. Carol Patch Needham, MA More

I entrust my vehicles only to Boch Toyota of Norwood and Bob Gandolfo. Bob is very professional, yet at the same time, it is apparent that he truly cares about the customer. He takes the time to get to kno Bob Gandolfo. Bob is very professional, yet at the same time, it is apparent that he truly cares about the customer. He takes the time to get to know both my daughter and I. I am a single mom and money is often tight, and Bob lets me know what concerns I should deal with right away and those of which that can wait a while. I trust him implicitely and that is of the utmost importance to me. I feel confident knowing that he is very honest and that is why I will continue to take both my vehicles to him. I would highly recommend going to Bob at Boch Toyota. More