Nucar Nissan of Norwood- Service Center

Had to come fix something meant to be fixed the first time. My service associate took the correct notes and I paid almost $1600 to have it all fixed. I picked my car up and it was still squeaking. I called back My service associate took the correct notes and I paid almost $1600 to have it all fixed. I picked my car up and it was still squeaking. I called back to make an appointment because it should’ve been fixed the first time there should be no need for me to return to have it serviced the next day. When I returned I was told that my brakes were incorrectly measured by the person who worked on my car which is why it did not get fixed the first time. I was upset because that’s not my fault and I shouldn’t have to pay for something I had no part in. They gave me 50% off and I had to pay $230 but I feel as though it should’ve been free of charge because it was not my mess up. More

Waited a long time for no apparent reason When I called to set up an appointment for a factory required safety upgrade. I was told 1-2 hours max. Arrived at the scheduled time, left my car & When I called to set up an appointment for a factory required safety upgrade. I was told 1-2 hours max. Arrived at the scheduled time, left my car & went into waiting room. 2 hours later, I was told my car did not need the safety upgrade. They made me wait the entire 2 hours & didn’t do a darn thing I was very upset. No apologies, no excuses. Nothing!!! They’ll never see me again. More

15k mike service and sticker Simple 15k service and inspection sticker. Great experience and service from Aziz while there. Process was done within the time estimated Part of s Simple 15k service and inspection sticker. Great experience and service from Aziz while there. Process was done within the time estimated Part of service was supposed to be to replace the key battery, which was not done i believe, so i will need to go back at some point More

Oil change I only went in for an oil change. Pleasant people welcomed me. I was in and out in 45 mins! Marvin was so professional. I will come back because of h I only went in for an oil change. Pleasant people welcomed me. I was in and out in 45 mins! Marvin was so professional. I will come back because of him! More

Very bad service Have 71000 miles on my car. Always was servicing it at that dealership. Was told that 30000 service needed. Hello.where were you when car had 30000 mi Have 71000 miles on my car. Always was servicing it at that dealership. Was told that 30000 service needed. Hello.where were you when car had 30000 miles on it. Was also told that transmission and coolant need to be changed, but they have green in report. More

Excellent Well organized from intake toncheck out. I left wih a goodninderstanding onbthe “”health” pf my Rogue and what’s mext. Seevice employees were profes Well organized from intake toncheck out. I left wih a goodninderstanding onbthe “”health” pf my Rogue and what’s mext. Seevice employees were professional and very friendky. My one recommendation isbthe waiting area needs better coffee. Its really awful. Please. More

Nice waiting room. Loved the fresh fruit and coffee in waiting room. Didnt have to wait too long. Wish they had vacuumed the car would have been nice Loved the fresh fruit and coffee in waiting room. Didnt have to wait too long. Wish they had vacuumed the car would have been nice More

Noise Diagnosis The service was friendly and Diagnosis procedures were explained in detail as were the repair recommendationswas explained in detail. The waiting ar The service was friendly and Diagnosis procedures were explained in detail as were the repair recommendationswas explained in detail. The waiting area for the service center is big bright and clean . More

First oil change. How does the dealership clean the vehicle when the customer just purchased a new vehicle. No car wash when the vehicle was service. Didn’t check a How does the dealership clean the vehicle when the customer just purchased a new vehicle. No car wash when the vehicle was service. Didn’t check anything on the multi- Point inspection form. So I don’t know if He check anything on the form list. And the tire rotation wasn’t list in the invoice sheet. This is the second time that a salesman said my vehicle is worthless because it’s not a AWD in the same dealership. I don’t know why in the first place I took it there ( Boch Nissan ). More

Service Great service. Everyone is very courteous and responsive to what I need. I always come away feeling confident that my car is is good shape. Great service. Everyone is very courteous and responsive to what I need. I always come away feeling confident that my car is is good shape. More