Nucar Nissan of Norwood- Service Center
Norwood, MA
1,089 Reviews of Nucar Nissan of Norwood- Service Center
Professional and prompt service This was my second visit and I was very happy with the service staff and the time that it took to complete the work. I will return to Norwood Nissan f This was my second visit and I was very happy with the service staff and the time that it took to complete the work. I will return to Norwood Nissan for service in the future. More
Stressed to Success The gentlemen I worked with (Marvin And Jesus) were very attentive and understanding. Being 6 months in a H.R pregnancy can be very stressful on its o The gentlemen I worked with (Marvin And Jesus) were very attentive and understanding. Being 6 months in a H.R pregnancy can be very stressful on its own, and then your car breaks down the way mine did?! I was extremely worried and stressed in the moment, both gentlemen were capable of making me laugh and giving me reassurance that everything would be alright. Marvin was able to break down everything that was wrong with my vehicle and help me set up a plan to get everything working and back on track. Im actually looking forward to vsuiting the service center again in the future. More
Good experience Courteous service team ... very helpful. Service team worked quickly with the help of Shawn Henrey who expedited the service. Shawn has been a const Courteous service team ... very helpful. Service team worked quickly with the help of Shawn Henrey who expedited the service. Shawn has been a constant in my buying my new Rogue. I would gladly refer him to my friends. More
Jesus is a gem Greeted with a smile! Explained the work recommended and the costs upfront. Great team to work with. I never have any problems with my vehicles once s Greeted with a smile! Explained the work recommended and the costs upfront. Great team to work with. I never have any problems with my vehicles once serviced:) More
Had no problems. Very courteous staff. Had car serviced. Comfortable surrounding and very good coffee and snacks. Was able to relax and to do some work on my computer. Work was done quic Had car serviced. Comfortable surrounding and very good coffee and snacks. Was able to relax and to do some work on my computer. Work was done quickly. More
Best Experience Ever GEORGE in Finance was Unbelievable he did his best to help me out and the service department was Awesome and they help me big Tome GEORGE in Finance was Unbelievable he did his best to help me out and the service department was Awesome and they help me big Tome More
Awful service director Disappointed in the service directors attitude and unwillingness to listen and help the customer even when his own tech (Vinny) agreed the problem, in Disappointed in the service directors attitude and unwillingness to listen and help the customer even when his own tech (Vinny) agreed the problem, in this case vibration, was not fixed per the previous attempt. Find the excuse the vibration is a “characteristic” of the vehicle as complete laziness especially when he has never ridden a mile in the vehicle. I will take my service needs elsewhere. More
Friendly Service guy (Jesus) was friendly and knowledgeable and didn’t have to wait super long at the dealership. Overall would get my car serviced here again. Service guy (Jesus) was friendly and knowledgeable and didn’t have to wait super long at the dealership. Overall would get my car serviced here again. More
Need to go back As I explained, there was a noise underneath the car when I accelerated. They identified right away that there was something not secure under the hood As I explained, there was a noise underneath the car when I accelerated. They identified right away that there was something not secure under the hood and assumed that was the noise. When I tried to explain that this wouldn't explain why the noise is under the car and is louder when accelerating, they acted dismissive ("mansplaining" anyone?). They said they drove it around the lot and didn't hear anything. Was the exhaust system looked at? Did anyone drive it for a few minutes at a higher speed?As soon I picked up speed on the highway heading home, there is the noise as loud as ever. Now I need to bring it back. More
Replace sensor Went in to get sensor replaced and had excellent service. Done in less than 90 minutes and I was informed of the process while I was waiting. Went in to get sensor replaced and had excellent service. Done in less than 90 minutes and I was informed of the process while I was waiting. More