Nucar Nissan of Norwood- Service Center

Last year I had a hard time to pass the car inspection. This time was unexpected luck because your expertise, passed the inspection in 30 minutes. Thanks a lot! Take care This time was unexpected luck because your expertise, passed the inspection in 30 minutes. Thanks a lot! Take care More

very good The staff was amazing and friendly. Serenella was there every step of the way to answer any questions and made sure I was able to do some test driving The staff was amazing and friendly. Serenella was there every step of the way to answer any questions and made sure I was able to do some test driving. Thank you to Joe also amazing guy. Thank you to your team. I really appreciate all the help I got through the process. More

The staff was very friendly explained everything to me . Gave me a car while my car was being worked on which was great. Thank you Gave me a car while my car was being worked on which was great. Thank you More

Brought in the vehicle on a Friday for service. Multiple parts were ordered that were defective or the wrong part, fibally the correct part arrived 6 days later, and we were able to get our car back. Commu parts were ordered that were defective or the wrong part, fibally the correct part arrived 6 days later, and we were able to get our car back. Communication was non existent and I needed to call each day to get an update. Car was finally fixed and a discount was offered only after I asked due to the lengthy timeframe for what should have been completed in 1 day. More

Aziz has always provided top notch customer service. I feel more like a friend than a customer and I know that he will give me the best advice. I will definitely be coming back. feel more like a friend than a customer and I know that he will give me the best advice. I will definitely be coming back. More

We brought our car in for routine maint, didn't get an inspection and came home with an exhaust leak that we didn't have when we dropped the car off. $144 for lightbulbs? inspection and came home with an exhaust leak that we didn't have when we dropped the car off. $144 for lightbulbs? More

My service advisor Jesus was very helpful and pleasant. He made good recommendations and was explain what was done and what required immediate attention in the future. He made good recommendations and was explain what was done and what required immediate attention in the future. More

Wonderful work and exceptional customer service. The check in and check out process was FLAWLESS! I also appreciates their attention, such as calling to keep me updated/posted about my car work status. check in and check out process was FLAWLESS! I also appreciates their attention, such as calling to keep me updated/posted about my car work status. Also, all agents throughout the whole process, from calling/scheduling/confirming/greeting, checking in, dropping off, and pick up were extremely professional, friendly and understanding, especially when I asked or had a question. Lastly, what stood out the most was the information shared about my car’s current health and suggested services available to address them. However, due to experiencing limited/financial hardships/challenges, I decline. They respected my choice and did not continue about the matter. I really appreciate it, for it would have triggered me, as it would just remind me of the unhappiness I am experiencing about the matter. So THANK YOU very very very much for this. Also on a side note, as someone who is part of the high risk group of contacting/dying from corona virus, I experience daily anxiety and worry about going out, people and all settings. But, I kid you not, I experience/felt the complete opposite once on site and my interactions with staff. Another Thank you. Best, Diana More

Always pleased when I visit Boch Nissan. Everything is always explained and I have yet to encounter someone that is not helpful. I do tend to end up with little problems after leaving that tend to require always explained and I have yet to encounter someone that is not helpful. I do tend to end up with little problems after leaving that tend to require a return, however it is always taken care of. More

Aizi was professional, courteous and thoughtful regarding my concern for social distancing and worked to make me feel safe during my visit to the service area. He even took upon himself to give an wipe down my concern for social distancing and worked to make me feel safe during my visit to the service area. He even took upon himself to give an wipe down of the driver side of my car. Thank you Aizi. More