Nucar Nissan of Norwood- Service Center

Jade was very helpful and had a great attitude! I would work with him again I would work with him again More

Jude was great to work with and very transparent about what was happening and the time it would take. Wish the muffler had been in stock but it is what it is. what was happening and the time it would take. Wish the muffler had been in stock but it is what it is. More

Had service on 02/24/2020 at 9 am. It took 2.5 hours for oil change and tire rotation. Service attendant was ignoring me and my complaints. Talk to service director and he finally appologised. I told him t oil change and tire rotation. Service attendant was ignoring me and my complaints. Talk to service director and he finally appologised. I told him that I will not coming back. On Friday found that the blanket from the back seat is missing. Called service, talked to Matt. Asked to call me if he finds it or not. Did not call me back. This blanket is special to me as it was handmade by my wife for our first grandson. At this point I am considering that the blanket was stolen. I am expecting a compensation for at least a $100 or I am going to sue. Thank you, Alexander Grinberg More

If I could give this dealership a zero star experience I would absolutely give them a zero. Purchased a 2017 Nissan Rogue, low sticker price, then added on a bunch of additional fees even the sales team cou would absolutely give them a zero. Purchased a 2017 Nissan Rogue, low sticker price, then added on a bunch of additional fees even the sales team could not justify. Even push me into getting Nissan Financing that I did not want. Serious predatory behavior there. I haven't been driving because of the pandemic, and filled the car only last week after a month of bringing it home. Noticed it is not filling up, called the dealership, and asked if they could look at it. Re-arranged my Saturday to bring it in, and they reschedule at the last minute. There goes my Saturday, and my car still isn't fixed. I get it now, Boch has no regard for customer's time. Do not trust them under any circumstance. More

IN December 2020 brought my 2018 Nissan Rogue to Both Nissan because my car Battery died and give me an invalid key warning and would not start. I brought it to the Dealer "Boch Nissan" in Norwood Mass. Nissan because my car Battery died and give me an invalid key warning and would not start. I brought it to the Dealer "Boch Nissan" in Norwood Mass. To my Surprise they told me that I had the wrong key for the Car and they Belong to a Nissan Maxima. "How the xxxx that Happen" I Asked, Well from there things got to xxxx.They have been telling me that the Keys that I have been using for 2 years never worked in my car and I probably switched them at some point AND I HAVE TO PAY 300$ FOR A NEW KEY. THIS IS THE MOST RIDICULOUS THING THAT EVER HAPPEN TO ME. EXPERIENCE WAS HORRIBLE, THE PERSON ON THE CALLS TRIED TO CONVINCE ME THAT I HAD THE WRONG KEY AND I NEVER USE THEM TO START THE CAR WHILE I TOLD THEM THAT I USED THE SAME KEYS MY WIFE AND I FOR 2 YEARS. the people are just scammers, from the day that I bought the vehicle they gave me wrong keys and they don't wont to fix there mistake. the worst Experience I have in my entire adulthood. I knows dealers are scammers but at BOCH NISSAN THEY NEED TO BE LOCKED UP FOR FRAUD. More

Went in to boch dealer to see a rogue I saw online told me they still had it I get there and it’s sold so I look at another rogue the salesman was no help just wanted my down payment I was in because of me they still had it I get there and it’s sold so I look at another rogue the salesman was no help just wanted my down payment I was in because of a panel that was cracked . Manager said they would get back to me never heard nothing called numerous times then e-mailed no response More

Wasn’t very happy at first because a couple of people got attended to before me even though I drove in before them. Overall I was pleased with the services and advice offered. attended to before me even though I drove in before them. Overall I was pleased with the services and advice offered. More

While I haven’t purchased a vehicle from this dealership. The service dept always provides great service, very friendly, polite and explain any service details well. The service dept always provides great service, very friendly, polite and explain any service details well. More

CSR was excellent w 2 hearing impaired customer s. Very CSR was excellent w 2 hearing impaired customer s. Very good w my car oil, sticker and future tire info too. Nail in tire thx CSR was excellent w 2 hearing impaired customer s. Very good w my car oil, sticker and future tire info too. Nail in tire thx More