Nucar Nissan of Norwood- Service Center

Poor Management Customer Service I had my vehicle in for a recall , oil change and brakes, I was given a rental vehicle . Very nice. On Monday I found out my windshield wipers were no I had my vehicle in for a recall , oil change and brakes, I was given a rental vehicle . Very nice. On Monday I found out my windshield wipers were not working , for they were working when I took the vehicle in for service. Being a little irritated, I called the Service Manager Dan Hut, left a message and still not received a call back, I see where his loyalty to customer service lies; 1 star service. I did make an appointment and one of the young men took care of me. To find out it was a connection that was fully put back together. I think you need to rethink your Customer Sevice Manager, he so disrespectful for not even giving it a thought to return my call. More

Complimentary inspection Fast and easy checkout. A little bit of on the expensive side but over very pleased with the service. I recommend everyone look online for deals Fast and easy checkout. A little bit of on the expensive side but over very pleased with the service. I recommend everyone look online for deals More

Oil Change, and Other Service Went in for an oil change, air filter and a brake inspection. They saw that the company that did my last brakes put the calipers on wrong and correct Went in for an oil change, air filter and a brake inspection. They saw that the company that did my last brakes put the calipers on wrong and corrected. More

quick service pleasantly surprised with quick fix on Drivers side wiper arm that was disconnected and it was absolutely pouring out. Was in process of being driven pleasantly surprised with quick fix on Drivers side wiper arm that was disconnected and it was absolutely pouring out. Was in process of being driven home , when they called and said bring him back it is all set . Nice More

60 point inspection try no inspection We brought my son's car in for the 60 point service inspection.was told it was done and everything was good but brake pads where starting to show some We brought my son's car in for the 60 point service inspection.was told it was done and everything was good but brake pads where starting to show some wear a yellow signal was given not green not red. One weak later. The battery was dead car wouldn't start ,had it towed back to Nissan and was told battery needed to be replaced , wiper blades needed to be replaced ,filters needed to be replaced and brake pads and routers needed replacing .how could this be I said when I had it in to be inspected the week before ( 300 miles ) and everything was great ( green light ) then. Very disappointing. More

Luck of trained technician. Technicians ware unable to reprogram the two keys with remote start my Nissan Rogue 2018 that a got from them a couple of month ago. Spent 2 hours wit Technicians ware unable to reprogram the two keys with remote start my Nissan Rogue 2018 that a got from them a couple of month ago. Spent 2 hours without a result or follow up from them. More

It was a great customer service. I felt very comfortable during the service and didn't take a long time to pick up the car.The staff was very helpful and friendly from the beginning u I felt very comfortable during the service and didn't take a long time to pick up the car.The staff was very helpful and friendly from the beginning until the end of the service. More

I am buying a rear bumper step for my titan xd sl from Boch. I spent numerous hours on the internet looking for items for my 2017 Titan. I spoke with Paul in parts this morning. He was friendly, very knowledge I spent numerous hours on the internet looking for items for my 2017 Titan. I spoke with Paul in parts this morning. He was friendly, very knowledgeable and extremely helpful. He took extra time to explain and clarify. Too many of us do not take the time we should with others. Paul was a reminder of how I (we) should treat others. He is an asset to Boch Nissan. More

dont not get service here boch never responded or even tried too. they did work on my car without fully diagnosing it and I had to bring my car to a bodyshop to do an insurance boch never responded or even tried too. they did work on my car without fully diagnosing it and I had to bring my car to a bodyshop to do an insurance claim because what they did was one out of 5 things that needed to get done on my car an that one thing was 630 and they tried to charge me another 700 to do more work. I don't got time for back and forth especially when they aren't diagnosing and advising customers the right way. they could've easily told me to just go thru my insurance instead they charged me 630 and now I have to pay 1000 deductible for insurance. the service manager also had the nerve to tell me get my money back through my insurance and that he doesnt give two xxxxs about the nissan survey it doesnt effect him. so you know see what kind of service they are offering i will be posting this to every site online from dealerrater to yelp to google so everyone gets to see how xxxxed up bochs service is and how they dont care about there customers. More