Nucar Nissan of Norwood- Service Center

the long wait i scheduled an appointment. i showed up on time. i waited an hour and 45 minutes to receive an estimate. the employees were friendly but my time wasn' i scheduled an appointment. i showed up on time. i waited an hour and 45 minutes to receive an estimate. the employees were friendly but my time wasn't valued More

Vehicle Service The service (department) team is honest and professional. Willingness to go the extra step to ensure the customers satisfaction. They'll answer all y The service (department) team is honest and professional. Willingness to go the extra step to ensure the customers satisfaction. They'll answer all your questions. More

Great service an super waiting area! Service was great! Very comfortable waiting area people annemployees very pleasant. Service guys were very thorough in inspecting my car an letting me Service was great! Very comfortable waiting area people annemployees very pleasant. Service guys were very thorough in inspecting my car an letting me know their findings More

Part of promised service was not performed I had 30k service done. Tire rotation was supposed to be part of it. But a day after the same low air tire alert came on for the same tire therefore t I had 30k service done. Tire rotation was supposed to be part of it. But a day after the same low air tire alert came on for the same tire therefore the tires weren’t rotated More

Just as says. Each time I come in they tell me estimated time and it's usually takes the time said or less. Thanks for valuing my time. M Each time I come in they tell me estimated time and it's usually takes the time said or less. Thanks for valuing my time. M More

Positive experience! Since I purchased my car at Boch Nissan in Norwood has been very positive. The service center has treated me very well. I don’t have anything negative Since I purchased my car at Boch Nissan in Norwood has been very positive. The service center has treated me very well. I don’t have anything negative but really good things. Their staff are very friendly and professional. More

Service is good I visited Boch Nissan to service my 2015 Nissan Pathfinder. They reminded me when my service was due and promptly scheduled an appointment. While ther I visited Boch Nissan to service my 2015 Nissan Pathfinder. They reminded me when my service was due and promptly scheduled an appointment. While there they took care of my car fairly quickly and I was on my way in no time. I recommend this place. More

Over 3 hours for regular oil change I hate there, I never go back there therefore it took me more than 3 hours for just regular oil change and it was not first time ... I hate there, I never go back there therefore it took me more than 3 hours for just regular oil change and it was not first time ... More

Excellent Review for employee at Service Center Aziz was very knowledgeable, pleasant and took the time to explain everything. I would recommend this employee to everyone. He was very helpful. My Aziz was very knowledgeable, pleasant and took the time to explain everything. I would recommend this employee to everyone. He was very helpful. My overall rating of this service center was excellent. Another person who I dealt with was exceptional also. Her name is Bella and she was the person who sold me the car in Jan/31/2018. She was not pushy and took an interest in me as a customer. I dealt with another employee before dealing with Bella and did not get any attention. But as I was going out the door I bumped into Bella and she helped me right away. She was very kind and knowledgeable and took time to explain everything also. She was exceptional also. My overall rating of this sales service was exceptional. More

Poor Management Customer Service I had my vehicle in for a recall , oil change and brakes, I was given a rental vehicle . Very nice. On Monday I found out my windshield wipers were no I had my vehicle in for a recall , oil change and brakes, I was given a rental vehicle . Very nice. On Monday I found out my windshield wipers were not working , for they were working when I took the vehicle in for service. Being a little irritated, I called the Service Manager Dan Hut, left a message and still not received a call back, I see where his loyalty to customer service lies; 1 star service. I did make an appointment and one of the young men took care of me. To find out it was a connection that was fully put back together. I think you need to rethink your Customer Sevice Manager, he so disrespectful for not even giving it a thought to return my call. More