Nucar Nissan of Norwood- Service Center

Great customer service I got an appointment the day after I called and my car was inspected on time. Friendly service from Gabriel and great sense of urgency. I got an appointment the day after I called and my car was inspected on time. Friendly service from Gabriel and great sense of urgency. More

Outstanding!!! Marvin was PERFECT!!! Very informative absolutely positively professional and definitely effective and efficient knowledgeable of his job and was very Marvin was PERFECT!!! Very informative absolutely positively professional and definitely effective and efficient knowledgeable of his job and was very understanding of customer needs THANK YOU!. More

Customer Service was very helpful Needed a new battery and the employees there were very pleasant and helpful. I am glad that I went there. I would recommend going here for any service Needed a new battery and the employees there were very pleasant and helpful. I am glad that I went there. I would recommend going here for any service. More

Grease Oil Filter/tires rotated/steering noise fixed All Service personnel were very polite, kind and respectful. I received a call when my vehicle was ready to be picked up. It was ready when promised. All Service personnel were very polite, kind and respectful. I received a call when my vehicle was ready to be picked up. It was ready when promised. All questions answered and issues were addressed. Thank you. It was Saturday, January 12, 2019. I LOVE my Nissan Rogue! More

Loved it From the moment I arrived, customer service was amazing. Got everything I needed done. I wasn’t waiting long for my car to be done. Overall I am satis From the moment I arrived, customer service was amazing. Got everything I needed done. I wasn’t waiting long for my car to be done. Overall I am satisfied. More

Very slow service I made an appointment for an oil change and inspection sticker. Thought I would be out of there pretty quickly but unfortunately not. 2.5 hours later I made an appointment for an oil change and inspection sticker. Thought I would be out of there pretty quickly but unfortunately not. 2.5 hours later and I’m still sitting there, I can see my work truck through the service window and nobody is working on it. Very frustrating. Long story short they could not give me an inspection sticker without replacing a cracked brake light for $289. I left and pulled into another garage 2 min away and they had no issues with anything and I was out of there in less than 15 min with my new inspection sticker. More

Car was returned with pets not intact I went in to fix defect with new car rear windshield fluid not working car was returned with fender apart and dirt fingerprints where they were workin I went in to fix defect with new car rear windshield fluid not working car was returned with fender apart and dirt fingerprints where they were working found inner door panels loose. I was not pleased with the lack of care taken on a new vehicle and am still finding new finger dirt marks on the cloth material in the a pillar not impressed with the lack of care for a vehicle and how it was returned to me. More

The left hand doesn’t know what the right hand is doing Boch is the worst car dealership I have ever had to deal with. No one know what’s going on and apparently they don’t have a computer system to record Boch is the worst car dealership I have ever had to deal with. No one know what’s going on and apparently they don’t have a computer system to record previous calls or maintenance appointments. It’s like Groundhog Day every time I deal with them. A 3-4 hour Saturday appointment was turned into a “can you pick it up on Monday” situation with no offer of a loaner. When I asked about a loaner I was told I would have to pay for it. When I asked to speak to a manager my car was suddenly fixed after 8 hours. I will never work with Boch again once this lease is up. More

Prompt and Courteous David in the Service Department greeted me upon arrival. The service included an oil change, 21 point inspection, putting air in the tires, and putti David in the Service Department greeted me upon arrival. The service included an oil change, 21 point inspection, putting air in the tires, and putting in place fabric under one of the seats that had fallen down, requiring a new clip. The car was ready in one and a half hours, which seemed reasonable. The previous time I was in for service I suggested that the waiting area have fruit, and this time there were apples and bananas. Complimentary bottled water would be nice. There is no complimentary car wash, which is a deficit. Also, the front seat floor and mat were not vacuumed, which would also be a plus. More

Not fair recommendations and very expensive For simple issue they charged me 125 for diagnosis and not much worked just heated up my car 30 mins and made me wait 3 hours. Top to that they are For simple issue they charged me 125 for diagnosis and not much worked just heated up my car 30 mins and made me wait 3 hours. Top to that they are trying to feel me to change door actuator and it 583 which is not even close to outsiders estimates and it is not even required. I am having relationship with them last 3 times but now only found this nd wasted Lot of money by completely believe, lost trust not believable. Sorry never come again More